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Mom's Solar | Davenport, Florida | 04/22/2024
Installation
Greg, Shaun and Tucker were here at 7:30am ready to install my solar panels. Me being in construction I look at safety and these guys get a A+. Ladder was tied off and 3 rungs above the landing spot. Caution and Danger tape was up and cones. The 3 of them answered any question I had. They were very professional and would definitely love to have them back.
Elba Gonzalez | Millville, New Jersey | 04/22/2024
Mrs. Gonzalez
Panels was put on in timely mater however was told only will have one bill that will be sunrun solar panels and for that reason sunrun solar panels will be high. Now I’m paying the Atlantic City bill plus the solar panels that is more than my regular bill. Plus just was told of power goes off I will stay without power too. Not the truth and bad customer service with lies and lies just to get people.
Jacob | Chino Hills, California | 04/20/2024
Employee stealing
On Thursday a technician came to our house to install the motherboard and smoke detectors. I was alone in the house with the family dog, so when the technician came into the house to install smoke detectors inside I had to stay downstairs with the dog to keep him out of his way. The tech couldn't have been inside for more than 10 minutes, but later that day I found my nightstand had been searched and $300 in large bills (tucked away in case of emergency) was gone. The technician rifled through my stuff and stole from me.
Karla Lopez | Randolph, Massachusetts | 04/20/2024
Great professionals came in an out fast and respectful.
Mindy Pham | Huntington Beach, California | 04/20/2024
Todd Thao Chung was my sales consultant. He was great. He speaks Vietnamese so that helps me a lot. I’m signing up another home with him and Sunrun solar.
Bbdpeg | Fresno, California | 04/19/2024
They always have a lame excuse
Today I realized I was not producing power because a breaker had tripped. This happened last year and it was 3 months before I realized information was not being sent to SunRun or PGE. Today while checking my activity, I noticed no stats since 03-13-2024. I checked PGE site and no power was being reported. I went online and chatted with SunRun and a very polite women chatted with me. First she asked me to check my control box to see if there was a green light on. My box only has three array breakers. We have an electric meter like a typical utility meter below the solar control panel. It was dead with no production registering. I flipped the three breakers off and back on. Still nothing. Next I opened our service panel for the home and noticed the SunRun breaker was tripped. I turned it back on a production resumed. I explained that to SunRun and was told they could not come to my house for a 9 days. The fact I had to tell them confirms they do not monitor production. They didn’t do it when i wasn’t producing for three months so why should I expect them to do it now? I pray for the day my solar lease is up and they get out of my life for good!!
John Sheehan | Marshfield, Massachusetts | 04/19/2024
Panel installation
They were very courteous and knowledgeable about the process and product.
Lucas Family | Compton, California | 04/19/2024
Professional installers, nice and well spoken. They did a neat job.
JP | Plainville, Massachusetts | 04/19/2024
Great
Install was quick and efficient. Can’t speak yet on system itself, but the crew was pleasant.
Amanda | Fresno, California | 04/18/2024
Biggest scam out there ! They don’t give enough batteries & they say they give u more then u need lol lies and never mentioned a back up battery and that’s not to mention the back up abbyery I’ve been having issues w them since day one & now Gilbert won’t answer my calls … don’t do it
