Sparrow Electric

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Updated: 03 October 2020
Installer

Installing solar since 2020

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3.36 from 4 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Sparrow Electric reviews


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3.36

Avg. rating

Breakdown of consumer reviews

Sales Process

3.3

Price as quoted

3.0

On schedule

3.0

Installation quality

3.0

After sales support

3.0

Latest good review thumbs up

Kat | Smithfield, Utah | 02/01/2024

Best Service

Sparrow Electric came and did our solar panels. Best service ever. We got the solar panels we needed, and the techs were wonderful, I hope the one that fell off the roof is okay though. We have had no issues. The electric bill is between $3 and $17 in winter. Now I just need the inverter and battery to be grid-free.

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Latest bad review thumbs down

M. Redd | Ogden, Utah | 01/28/2023

The old bate and switch!

They will tell you everything you want to hear and then fail to deliver on most of it. They have a minimum production guarantee that my system didn't produce. When I brought it up they gave me the run around for months, then finally sent me a check for $1,500. The guarantee was for 80% of the production capacity, mine is producing at about 60%. Based on the price of the system they should have refunded $6,000, but $1.5k was their way of "making things right" or at least trying to avoid court... They are almost impossible to get a hold of once they have your money. The installation left a leak in my roof, I could go on... Save yourself a lot of money and headache and get a different company!

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Bill | Heber City, Utah | 10/03/2020

Dishonest Company

This company merits the lowest possible review. We signed a contract with them in early August to provide solar panels for our new custom home that was being framed. The salesman assured us that everything would be provided according to our contract with Sparrow. We contacted him when framing was being completed in September and he assured us that everything would be fulfilled as we had agreed. However, no-one ever came to the house for a site inspection and after many attempts to contact the company to get the prewire complete before the roof went on, one of the owners finally called and told us they would get it taken care of. However, the following afternoon he called and said they were "backing out of the contract because we had a wood shake or tile roof." We told him we had no such roof, but had a Certainteed asphalt shingle roof scheduled for installation. He then said, "Well, it doesn't matter because we don't ever install solar for new construction" I responded they knew that we were building a new home from the beginning--it was always completely clear with the salesman and the company when we had signed their contract in early August. He then said, "I'm sorry, but in reading the contract the salesman erred because we cannot install Enphase microinverters or the panels specified in the contract." Wow, one dishonest excuse after another to get out of a signed contract without anyone from their company ever coming to even see the house framed. I said, "That is dishonorable and dishonest for you to sign a contract and then never honor it." He said the contract gave them that right in the fine print. My wife and I are flabbergasted. This is a dishonest business. As a former city councilmember in California who was very actively involved in solar, I urge customers to beware. We had solar panels on our California home for 8 years and helped bring it in a major way to our city. We moved to Utah and assumed we had found a good company in Sparrow Electric but have found the exact opposite.

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Ruth | Salt Lake City, Utah | 03/17/2020

An Overall Excellent Experience

Sparrow Electric has been excellent to work with throughout the process of our solar installation. They answer quickly and efficiently by call, text, and email; making communication easy and convenient for the customers' needs. They were very upfront with costs and installation information, never overstating expectations, and making sure we understood exactly what to anticipate throughout the entire process. We couldn't be more pleased with our experience.

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About Sparrow Electric


OUR MISSION It's not that complicated. When you need an electrician, you should know who to call without feeling like you're going to get the short end of the stick. With Sparrow Electric, you can trust that you'll get the best service the first time around. We want you to spend less time worrying about fixing switches, installing lights, or upgrading your electrical, and more time focusing on what's important to you. OUR SERVICES At Sparrow Electric, we can fix just about any electrical problem you might have. And if you don't have any problems, and just want to know what it would take to make your home or business brighter, safer, or more energy efficient, call us!