Southern Light Solar

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Updated: 22 November 2020
Installer

Installing solar since 2013

Southern Light Solar logo

3.97 from 22 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Southern Light Solar reviews


Breakdown of consumer reviews

Sales Process

4.2

Price as quoted

4.7

On schedule

4.3

Installation quality

4.3

After sales support

4.2

Latest good review thumbs up

melissa niedzwiedz | North Dartmouth, Massachusetts | 01/14/2021

Glad I went with Southern light solar

I had Southern light solar install 42 panels on my house. They were quick, professional and explained everything to the tee. It’s been amazing with little to no electric bill. Recently I had a communication problem with my system. The owner Chris was quick to respond to get us up and running again. I will never regret my choice to get solar and the company I went with. Thank you Chris and Southern light solar team!

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Latest bad review thumbs down

Jeff | Hopkinton, Massachusetts | 01/04/2022

Do not use this company they do not stand behind their warranty

I would not recommend this company. We have had our system in for around 4 years (don't get me wrong the system works great). Our roof started leaking before thanksgiving right at a place where the bracket is attached to the roof. Chris (the owner) has ignored my emails as there is no direct line to him or his staff and has no intention of resolving. The issue is no other solar company will touch it as they are all flat out with installations and will only support their own customers. Now I will have to go to litigation. Go with a company that stands behind their warranty. This company does not. It is so important when choosing a solar company as you could be in my situation and with this company will be in my situation.

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David | Fitchburg, Massachusetts | 11/22/2020

Poor workmanship and dishonest contracter

I signed a contract with SouthernLight Solar to install 36 panels on my property in April of 2019. After major delays the panels were placed on my roof in November 2019; But I had to wait until March of 2020 for the system to be interconnected. Immediately after interconnection one array of 12 Panels had production issues. To date I am still waiting on SouthernLight to come fix the malfunctioning 12 panels. As of now they are not answering any of my calls. My experience with SouthernLight has been horrible; I am considering legal avenues for damages. Even to date, they have failed to submit the proper paperwork for my smart credits. My advice is, had I known this is how things will play out; I would have stayed away form Alex Doucet and Chris Sheldon. Nice salesmen, poor and dishonest workmanship. Stay away.

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Sam S | Lincoln, Massachusetts | 07/28/2020

Quite happy with their installation and continued service

Southern light solar panels installed our panels more than 2 years ago. Our panels are working beautifully and we have been quite happy with their installation. The panels are top notch and the entire installation top rated. Recently we had some wireless connectivity issues with our panels. Alex and Chris at Southern Light Solar very willing to come over and fix the issue. We are glad that we can count on them for service if we need them. They are a good team - quite knowledgeable and friendly and provide excellent service over all.

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Luis Rebelo | Rehoboth, Massachusetts | 04/29/2020

Rehoboth ground mount solar system

I have had this solar system for 2 years now. During a windstorm this month one of my panels got damaged from flying debris. I reached out to southern light solar and the owner Chris showed genuine concern and had one of his professionals out the very next day and changed out the damaged panel. Installation with this company was outstanding and even 2 years later they are taking care of their customers with the same genuine concern and reliability

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Great job! | Portsmouth, Rhode Island | 02/05/2020

Great job!

We decided to go with Southern Light after meeting with two other company representatives. Alex, of Southern Light, was the most informative and professional.

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Shortymm3 | Rehoboth, Massachusetts | 02/15/2018

Project took longer than expected

Sales person on point, however when it came to the actual project, it took longer than expected. <br /><br />Once job was complete system is now up and running and haven't ran into any issues yet.

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JHP Narr | Kingston, Rhode Island | 02/04/2018

Solar Installation

I would recommend Southern Light Solar to others. They answered all my questions in a timely manner and did a great job with the installation!

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DMR-RER | Forestdale, Massachusetts | 11/12/2017

So Happy!

I can't say enough good things about the team of people from Southern Light Solar who guided me through the entire process of getting solar panels. Rashod, my initial contact, Josh my customer relationship manager, Andrew who answered my many, many questions about the financial process, and dear Shelby who answered my thousand questions about everything...SRec Trade, BlueWave Solar Loans, Mass Clean Energy, Eversource Net Metering, and SolarEdge monitoring...all were fabulous! I was treated always with respect and patience. My phone calls and emails were addressed almost immediately. Dave and his team installed my panels. They too were professional, friendly, helpful, and mindful of leaving everything neat and clean.<br /><br />I have heard many stories about nightmare experiences in having solar panels installed. My experience with Southern Light Solar was fantastic, and I would highly recommend this company to friends and family!

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Cape Cod Girl | Forestdale, Massachusetts | 08/12/2017

Great Solar Program

We are very pleased with the solar system we had Southern Light Solar install last year. We had had a credit on our bill each month since then and no electric bill to pay and the excess has also been used on a rental property we own in another Cape Cod town as well so we could not be happier. Josh was very good to work with and we have high praise for the job the company did to install our solar panels. We went with the more expensive panels that were made in South Korea as we preferred those to the ones made in China. We are very pleased with the results of air decision to hire this company to install our panels. We did this after checking with the three referrals that the company gave us and all three gave rave reviews about Solar Light Solar. They said the workers were extremely careful and tended to every detail on the job. We had the company install our panels when we were away so did not meet them but we have absolutely no complaints. It was an excellent choice of companies! We would highly recommend them to others who are considering going solar.

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1 comment >
Reply from Cape Cod Girl: Great company to work with and came to us via 3 wonderful recommendations from other users in 3 towns on Cape Cod. Those owners had nothing but positive comments about the company and their work so we based our decision on these comments as all had purchased the panels as we did also.

Big papi | Swansea, Massachusetts | 08/02/2017

Solar panels

Great company to work with helpful from start to finish and even till today

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Chaz525 | New Bedford, Massachusetts | 07/19/2017

No complaints. Great job!

I have no complaints. Southern Light Solar was easy to work with and had a very competitive price. Alex answered all of our questions and made sure that we were informed before making a decision. The installers were very quick and were not a disturbance during the installation. They left the roof and the yard clean when they were done. If you are thinking about going solar, I would strongly recommend Southern Light!

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Office locations


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Massachusetts - New Bedford

287 Sawyer Street. 1 West, New Bedford MA, 02746

Massachusetts - New Bedford

5 Hicks St, New Bedford MA, 02740

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Contact Southern Light Solar


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Head Office
287 Sawyer Street. 1 West, New Bedford MA, 02746