Smart Home Energy Source

Verified profile
Updated: 25 August 2022
Installer

Installing solar since 2018

Smart Home Energy Source logo

2.93 from 4 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Smart Home Energy Source reviews


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2.93

Avg. rating

Breakdown of consumer reviews

Sales Process

2.0

Price as quoted

2.3

On schedule

2.3

Installation quality

2.3

After sales support

2.0

Latest good review thumbs up

Theresa lupani | Sayville, New York | 08/08/2018

highly recommended

From the moment Sean and Andrew entered my home they were honest, upfront and overall professional. They made it easy and put my concerns first. They were there for the entire process and they installed it just like they said they would.

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Latest bad review thumbs down

Mi Mi | Ridgewood, New York | 11/01/2023

Thief

They lied on system size KW, yearly estimated production KWH on the plain site. They pushed to install the solar panels, the next step is they will take all funds from Mosaic (partner of thief - Smart Home Energy and are in the same boat). Mosaic (Shell financial organization. Stupid representatives will answer and will give you random answers) will transfer without verifying with the home owner. As soon as they got 100% payments (close to $90,000 loan), Smart Home Energy vanished in the plain sight. I'm one of the victims of Smart Home Energy and it's partner Mosaic. I was forced to pay loan after 3 months of solar un-operational panels installation. Mosaic threatening that they will be ruining my credits if I don't pay. I was begging to wait till the solar are operational but not working. It is over 2 years, i'm stuck with un-operational panels and no body helps me. Mosaic send the same email on 10th of every month by saying your installer is not in the business and we will find the installer and someone will contact but it never happened. OVER 2 YEARS!! UNBELIVABLE!! They all are thief. When you saw Smart Home Energy & Mosaic together, JUST RUN!!! I end up paying from my pocket out on top of original loan-$90,000.00 to complete the project.

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Damian K | Melville, New York | 08/25/2022

Tried to install panels on a bad/old roof. Scammers.

Tricked me into signing a contract by saying I can cancel anytime, than sent me an invoice when I did cancel for $1500. The reason I cancelled was because my roof was 12 years old and I had a leak. I need to change the roof before the solar panels can be installed. They wanted to install it regardless and then probably charge me again to take them down and install again. Scammers. Stay away.

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Frankie Marrero | Bronx, NY | 08/01/2022

No Good

Stop Don't do it . Smart home is one of these companies that like to take advantage of the customer. The saleman talk you in to take out the Loans. the loan company give them the money and they do not finish the job I right now have the solor panel on my roof and they do not work . Andrew the CEO is a liar . stay away from smart home or you will Loan to pay and no solor energy .

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Office locations


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New York - Holtsville

194 Morris Avenue Unit 52, Holtsville NY, 11742

Certifications


Better Business Bureau Solar Energy Industries Association UL Certification

Contact Smart Home Energy Source


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Head Office
194 Morris Avenue Unit 52, Holtsville NY, 11742