Sunpower by Quality Home Services

Verified profile
Updated: 16 February 2019
Installer

Installing solar since 1985

Sunpower by Quality Home Services logo

3.61 from 8 Reviews

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Sunpower by Quality Home Services reviews


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3.61

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Breakdown of consumer reviews

Sales Process

5.0

Price as quoted

5.0

On schedule

4.5

Installation quality

4.5

After sales support

4.5

Latest good review thumbs up

Jake | Lemoore, California | 11/24/2020

Absolutely Excellent!

If this product/business combo was a person I'd marry them! The best customer service experience I have ever had. Yes, the Sunpower system was pricier than other options, but it was worth every penny. First, the product cost more because it's a better quality product with a better warranty than the competition. I can't say enough good things about Quality Home Services' customer service. They communicated with me every step of the way through the process. The only frustrating part of the experience is the bureaucracy piece of having to wait on PG&E to issue you "permission to operate" your system (which is completely out of QHS' control). However, QHS was there to take care of all my paper work in an expeditious manner and I had my system on and producing power within a week. After reading reviews about TESLA installations not passing code inspections and failing to properly file paperwork with PG&E (in some cases TESLA customers were waiting over 6 months to get their systems turned on), I could not be more thankful I went with Sunpower by quality home services. You pay a little bit of a premium for a premium product, but in retrospect I would have paid even more knowing the difference in customer service Quality Home Services delivers. Stop debating about it and buy your system from Sunpower by Quality Home Services!

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Latest bad review thumbs down

Angie Dow | Coalinga, California | 04/02/2023

Horrible experience

This is a very disappointing company. Entered into an contract in December 2021. Although we are paying for the system it is not completed. As we head into the summer again with no solar high electric cost and now the loan payment for the solar. They do not answer phone or return messages. BEWARE

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1 comment >
Reply from Sunpower by Quality Home Services: Thank you for posting your review. At this point we acknowledge that your system is not turned on due to an issue with the utility company, PG&E. Going into this, there was no reason to anticipate there would be such an issue. We also agree that there were hold ups on both sides with your installation, which we were able to work through. We have left you a message to see how we can assist you at this time, so we look forward to speaking with you.

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Your Best Choice | Clovis, California | 02/16/2019

SunPower by QHS

Team 2 headed up by Chris simply rolled up their sleeves and got the job done. Most impressed by the installers who knew about what everyone else was doing and was able to explain. The job was done quickly and professionally. We even had a second team show up. I was told that they were scheduled to do an installation but were held back due to excess snow on the customers' roof. One of the guys said the QHS is very concerned with safety and was why they did not risk it. The second team huddled with the first then everyone pulled it together in under 5 hours. I could not hope for a better outcome.

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JIm and Lynne K | Madera, California | 12/14/2018

We are VERY pleased with service, panels, & results!

12/14/18 We would highly recommend Sun Power by Quality Home Services of Fresno. We are quite pleased with what our solar panels are doing for us AND for our electric bill!<br />It has been a pleasure doing business with SUN POWER by Quality Home Services over the last several months! Our sales person Erica Rohlfing has been so very informative and attentive. At our first appointment at our home with Sun Power she and Adam were so helpful, answering our questions as to how solar works and what to expect from it. We especially appreciated not being high-pressured at all. Since that first appointment with Sun Power, Erica has continued to call to check up on us every few weeks, and to ask how our new solar system is working out for us. <br />Our system has been up and running for over 3 months now. We know any time we have questions we can call or text Erica or the Sun Power team and they will gladly take the time to respond. <br />This is just one example of how the Sun Power team strived to accommodate us and our desires as to what we had hoped to achieve if we took the big step and went solar: <br />In the beginning we had decided to contract for just enough panels (plus 5% extra) to continue using our electricity the same as before our solar was installed. But then after our installation date had been officially put on their busy summer schedule, we decided we'd like to get more panels to allow us to spoil ourselves now and then – like run the AC a little more during the hot summer evenings. Erica and Sun Power didn't want our installation date to be delayed so they managed to arrange it so that our additional panels could be installed at a slightly later date rather than combine the order into one which would have delayed the entire installation. We were very grateful to them for going above-and-beyond to accommodate our desire without delaying our installation during the hot summer. Thank you Sun Power by Quality Home Services of Fresno!<br />Jim & Lynne K

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drew | Clovis, California | 06/29/2013

Over the top Quality and Service from Quality Home Services

On January 14, 2011 Quality Home Services install 12 Sun Power solar panels. These 12 panels produced just enough electrical energy to keep my monthly electric bill at base line rates. My electric bill during the first year went from over $400 per month to less than $100. My pay back was less than 7 years. As a retired electrical engineer I greatly enjoyed having trouble free power generation due to Quality Home Services expert installation of Sun Power solar panels. They also accommodated my request to hide all roof panel wiring.<br />At the end of the first year the panels generated over five thousand kilowatt's, however I added a spa, so Quality Home Services recommended four more panels. They volunteered to reposition all of my existing panels to keep all of them on the same roof. This makes them easier to clean.<br />This is my third cost effective trouble free year using solar energy to help supply my need for electrical power. Quality Home Services has been in business in the Clovis/Fresno area for over twenty years. This was important to me because most solar system warranties are for a long time.<br />I highly recommend Quality Home Services.<br />Drew Loucks<br />Clovis CA.

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1 comment >
Reply from drew: They did a great job. For a fair price. They also monitor the system for faults and provide repair.

cowboy | Bakersfield, California | 06/21/2013

cowboy

I truly believe everyone that has an electric bill that ranges from $150.00-- up should invest in a sunpower solar system from QHS, my bill went from an average of $350.00- $850.00 each month to an average of $18.00 each month !! you cant lose!

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1 comment >
Reply from cowboy: Don't Wait!! get it while the gettin is good!!!

MusicLady13 | Fresno, California | 04/25/2013

Sunpower Solar Installation

I was very impressed with the quality of the Sunpower System and the professional installation crew of Quality Home Services who worked on my system. The crew arrived on time. Sid, the lead installer, explained everything that would be done and the order in which it would be completed. They were very considerate of our property and did not disrupt our daily activity while the work was being done. .The installation was completed in one day<br /><br />I would highly recommend Quality Home Services to anyone considering solar for their home.

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Ronald | Fresno, California | 04/24/2013

Great panels, installation and service after the sale

I spoke with Dave, from Quality Home Services, about solar for my home. I was impressed with his product knowledge, as well as his professionalism. He wasn't pushy as had been the salesmen from other solar companies I have checked out. The installation went smoothly, and service after the sale has been great. I routinely recommend Quality Home Services to my friends who are interested in solar.

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Service types


Residential solar - Grid tied

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Residential solar - Hybrid solar systems

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About Sunpower by Quality Home Services


Our mission is to be the benchmark in our industry through providing top quality products, enhanced customer relations and our commitment to excellence.

Our company was founded over three decades ago on the simple yet powerful principle of “do unto others as you would have them do unto you.” As a second generation, family-owned and operated business, we are passionate about improving the quality of life of our customers while also being environmentally responsible.

With a mission to provide the highest quality products to customers, the company is a certified SunPower Master Dealer. SunPower by Quality Home Services offers high performance residential solar energy solutions and has installed more than 21 megawatts of residential solar; providing families substantial savings on electricity and delivering a superior customer experience.

Selected by SunPower to represent the globally-trusted brand, SunPower by Quality Home Services is proud to partner with one of the world's most innovative and sustainable energy companies, leveraging over 35 years of industry experience and providing customers with the highest efficiency solar panels available today.

Office locations


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California - Fresno

4936 E Ashlan Avenue, Fresno CA, 93726

California - Bakersfield

6901 Mc Divitt Drive Suite A, Bakersfield CA, 93313

California - Fresno

4936 E Ashlan Ave, Fresno CA, 93726

Certifications


Better Business Bureau Solar Energy Industries Association

Licenses


Contractors LLC #716208

Contact Sunpower by Quality Home Services


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Head Office
4936 E Ashlan Avenue, Fresno CA, 93726