Rick Z | Middle Village, New York | 05/31/2023
No customer service
My experience with Patriot Energy Solutions has been nothing short of a nightmare. They failed to close out our permits, resulting in a cascade of problems that caused significant delays and financial repercussions. To make matters worse, their customer service was abysmal and completely unresponsive. The failure to close out our permits had a direct impact on the sale of our home. The buyers rightfully held a significant amount of money in escrow until the permit issue was resolved. This created unnecessary stress and uncertainty, putting our plans on hold and jeopardizing the entire transaction. It was an absolute nightmare to navigate through this situation, all because Patriot Energy Solutions neglected their responsibilities. Throughout the entire ordeal, their customer service was virtually nonexistent. We reached out multiple times, seeking answers and assistance, but were met with silence. Our calls and emails were ignored, leaving us frustrated and desperate for a resolution. The lack of communication and support from Patriot Energy Solutions only added insult to injury. I strongly advise against using Patriot Energy Solutions for your solar panel needs. Their failure to close out permits and their complete disregard for customer service have caused immense hardship and financial strain. It's clear that they prioritize their own convenience over the well-being of their customers. Please save yourself the headache and seek a reputable company that values accountability and customer satisfaction.
D. Rohdas | Bay Shore, New York | 01/18/2019
Solar Customer
George was a great consultant to work with. Explained everything in details. Tax credits and incentives. My system was installed on April 2018. Last 6 months I have $12.82/month bill from PSEGLI. They took care of my permits, electrical inspections and sign off paperwork. So far so good and definitely recommended.
Azir | Staten Island, New York | 04/10/2018
Customer
Installation completed 24 months ago and according to DOB it's yet to be signed off.<br />Owner refuses to fix and return calls.<br />Promised output and actual rate is contradictory.Regret doing business with these unprofessional company.<br />Don't buy yourself a headache .
