Carol Sternal | Union City, California | 04/11/2024
GREAT EXPERIENCE
We recently had solar panels installed at our home by NRG Clean Power. It’s too soon to tell if our expectations of financial benefit from the use of these panels will happen so at this time we want to comment on the people who worked with us throughout the installation process. We had contact with a number of people at NRG but mostly we worked with Priscilla Cook and John Weigel. Both John and Priscilla are professional and knowledgeable and absolutely wonderful to work with. Throughout the process I constantly pestered Priscilla with questions. In each instance she responded promptly and with respect and with patience. I can’t say enough nice things about her. John was fantastic. He was always pleasant and, like Priscilla, was patient and respectful. He did his very best to help us understand the solar process and he spent extra time making sure that our electric panel worked properly. He considered what would be convenient for us with regard to the placement of the main service panel, and he made sure that everything was clean and neat before he left. We feel very fortunate that we were assigned to Priscilla and John.
Kim | Van Nuys, California | 03/25/2024
Good Experience
NRG recently installed a solar set up for us. We are very pleased with the process. The communication with the company was excellent. All our questions were addressed promptly and thoroughly. Our installation coordinator, Aracely, was outstanding and very helpful.
Elmo1oakland | Oakland, California | 02/27/2024
Great Experience
I committed to NRG back in July, and the project was completed in December. The seemingly long timeline was mostly due to city permits, and inspection schedule. My contact, Gabriel Weizman kept me in the loop the entire way. Several times I had a question about the process, and Gabriel anticipated it and sent an email with the information I needed before I asked! And just the other day, long after my project was completed, I had a question and Gabriel got right back to me. I highly recommend NRG, and loved working with Gabriel.
AVANTI MALLAPUR | Stockton, California | 02/17/2024
NRG is the VERY BEST! GO NRG!!!
The solar energy project was an incredible experience for my family and it was transformed into a wonderful adventure since we met NRG! Energy Sage guided us to pick a company that would fulfill our needs. With their advice, we selected NRG Clean Power. It was a very smooth process with NRG. They helped us download the NRG Clean Power app. The entire process went through several phases. Each phase had a manager who immediately connected with me by sending me an email and linking through the app. The manager sent us updates on their progress. Each manager sent us information, data, drawings, and updates. We had our solar system installed by Matthew Lamel and his installation team. The entire process was smooth and organized very well. Matt would send an email to let us know what would happen. He explained the process very well. I downloaded the NRG Clean Power app that showed us the progress that was being made. We had a new manager at every stage who guided us through the process. Matt also let me know when documents would be sent to us by mail and would be prepared and we kept a lookout for these documents. Matt sent us an email to inform us when the installation team was going to arrive and when the material was going to arrive. This gave us time to prepare. Everything took place on schedule. The installation team was professional, courteous, and very well-informed. Even the inspection by the City went very smoothly and the inspector was very pleased. We are very pleased with Matt and this team! Thank you very much, Matt!! We have had solar panels for almost a year without any issues. NRG contacts us regularly to check if everything is fine. It was such a wonderful experience
Sam | Antioch, California | 02/13/2024
Our Neighbor referred us to NRG Clean Power and we are so happy she did. Amy Sweet (Energy Advisor) at NRG Clean Power has been very helpful, professional and responsive. She has provided us an estimate with details on the solar design. She answered all our questions and put us at ease on how the process would take place. It has been a pleasure having Amy help us transition to Solar. We are eager to move forward with the project and look forward to the installation. We have been searching for the right company for solar installation and have had few different companies give us price quote. Compare to other leading solar companies NRG Clean Power was much affordable. We have found NRG Clean Power easy to work with and upfront about the whole process.
Carlos Salazar | Los Angeles, California | 02/13/2024
Excellent Experience and Work
NRG was transparent and kept me updated throughout the solar installation process, from beginning to end. Aracely was knowledgeable, answering any questions I had. In a 2-day period I went from no solar to the solar system being installed completely, including configuring wireless access to view electricity generation now and over time (using the gateway). This was one of the company's recommended by LADWP when I went through their solar installation website. I appreciate the vetting of such a professional solar installation company.
MattyJ2001 | Aguanga, California | 02/12/2024
Top-Notch Service
NRG was honest and communicative throughout this whole install process. It wasn't easy dealing with my county but they persevered and never left me wanting for information/status. Edward Rodriguez was a most excellent installation coordinator. He was very patient with my dumb questions and often updated me before the county's (allegedly) automated system did. The contractor they sent for the actual install was awesome, too. NRG is highly recommended from yours truly.
Mariam Jilani | Torrance, California | 02/01/2024
Sales Director - Andrew Cohen is AMAZING
I had the pleasure of working with Sales Director Andrew Cohen, and I must say that my experience was absolutely fantastic. Andrew's expertise and dedication to helping customers are truly remarkable. From the moment I first contacted him about my interest in solar energy, he went above and beyond to ensure I had all the information I needed to make an informed decision. One of the things that stood out most about Andrew was his extensive knowledge of solar systems. He took the time to patiently explain the various options available, breaking down complex technical details into understandable terms. His willingness to answer all my questions, no matter how basic or intricate, made me feel confident in my decision-making process. Andrew's passion for renewable energy was infectious, and it was clear that he genuinely cared about helping me find the best solution for my needs. He provided me with insightful recommendations tailored to my specific circumstances, which I greatly appreciated. Thanks to Andrew's guidance and expertise, I proceeded with a solar system that not only meets my energy needs but also aligns with my commitment to sustainability. I couldn't be happier with my solar purchase, and it's all thanks to Andrew Cohen's exceptional professionalism and dedication to his customers. If you're in the market for solar energy solutions and want a truly positive and informative experience, I highly recommend reaching out to Andrew Cohen. His knowledge, patience, and genuine enthusiasm for what he does will undoubtedly leave you feeling excited and confident about your own solar journey. Thank you, Andrew, for making this process such a pleasure!
Tee | El Sobrante, California | 01/31/2024
Done expediently and expertly
Pleased with the immediacy and care of the job from signing of the contract til the work was signed off by the county.
Alexander Livitz | Walnut Creek, California | 01/26/2024
Great experience with NRG (Solar+Battery System)
NRG Clean Power provided an incredible sales consultation, and was able to give me the most affordable quote for the solar system I've purchased. They are the only solar installer I know with the Price Match Guarantee, and they've honored it even after I've signed the contract. I'd definitely recommend them! My project just started, but so far I've found NRG to be very honest and trustworthy. Sales team, that I've worked with, Sabrina and Andrew are top professionals, very responsive, highly knowledgeable and were helpful throughout the entire purchasing process. I am extremely happy to have chosen them as an installer and will update this review as my project progresses, or should there be anything outside of positive along the way.