New Sun Energies

Claim my profile
Updated: 10 October 2018
Installer

Installing solar since 2017

New Sun Energies logo

3.08 from 31 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Unrated

New Sun Energies reviews


4 stars

0

3 stars

0

2 stars

0

3.08

Avg. rating

Breakdown of consumer reviews

Sales Process

2.9

Price as quoted

3.0

On schedule

2.6

Installation quality

2.9

After sales support

2.7

Latest good review thumbs up

Jr3434 | Surprise, Arizona | 07/22/2018

Liking my system and savings

Solar got installed 3 most ago and I'm very happy. No high summer bills anymore. Thanks to new sun energies.

read more

Latest bad review thumbs down

dgutierrez3 | San Antonio, Texas | 02/25/2019

Solar Panels

I've been trying to get in contact with someone from this company for several months. I have a problem with my solar panels and cant get in contact with anyone. I've left several messages and sent emails, all with no reply, I will not recommend this company to anyone,

read more

All reviews

>
>

JRL Lopez | El Paso, Texas | 10/10/2018

Terrible Customer Servic

I had a 10 panel solar system installed since Feb 2018. I made my last payment paid in full in August 8 2018. As of today I haven't received any of the three items which were listed in our contract. I was promised a WIFI Nest thermostat, a duct seal inspection., and a 250 dollar Visa gift card. I have made numerous calls to Celeste Diaz, the customer service manager and have even made a BBB complaint, and reported them to both the Texas Attorney General and the AZ Attorney General which is in the process of this investigation. I would not hire this company for any jobs since they are a bunch of liars and they are a bunch of scammers. They will not help you with any tech support once the system is running. Be careful ... beware

read more

Bad Service | Tucson, Arizona | 09/19/2018

Disapponted Customer

New Sun Energies promotes monitoring of our solar and that is not true. We have not had full solar generation for over a year now. We got 22 panels to start with and found out we were not getting 100% so we got 22 more panels. The last set of panels were installed by January 2017. It started with a panel breaking because of a manufacture defect per the installer, in July 2017. For over a year I was in contact with their customer rep and a panel was ordered and then they were looking for a contractor to replace it. They were not able to find one because no one would work with them in Tucson. I still have a broken panel and it is September 2018 now. We have to pay around $280 for electric every month and we are suppose to pay about $25 a month with full solar. Where is our monitoring and customer service from this company New Sun Energies. I feel like I was ripped off paying $40000 for my panels on top of our electric bill. I am very DISAPPOINTED!

read more

MiaCute | Surprise, Arizona | 07/21/2018

Very nice and knowledgeable pleople

It was a smooth process. The price was great and the installation was well within the promised time table. Very happy

read more

harry smith | Mesa, Arizona | 06/29/2018

the definition of a garbage company

have fun trying to get any help with this company. All they want is your money and once you sign they wont answer or return calls

read more

SasLee | Chandler, Arizona | 05/22/2018

Highly Recommend!

Its been a year and we re saving lots of money! Was skeptical about the benefits which were presented to me but the system is saving us more than i expected. Happy we're receiving what we paid for

read more

ESO | San Antonio, Texas | 05/02/2018

Happy with Install

New Sun did my solar install in early 2018- just got a nice rebate check from CPS- project was quick, communication with company was constant. Very happy and will definitely refer others.

read more

BellaG | Chandler, Arizona | 05/01/2018

Lowered My Energy Bill

The installers were knowledgeable and helpful. They helped me setup my monitoring system and I could see the energy producing! I have the same lower payment every month which was less than my electric payment.

read more

MiaCute | Surprise, Arizona | 04/25/2018

Great service and people

I recently inquired about a Solar system with new sun energies and was thoroughly impressed with their professionalism. The sales person gave true, concise numbers and my project saved me money month 1. I would definitely suggest New Sun Energies to families considering a Solar investment.

read more

Gg3434 | Surprise, Arizona | 04/02/2018

Professional and accurate

Sales rep came out- didn't give a napkin handwritten proposal. It was a detailed analysis in a professional format. Very cost effective. Numerous financial options to make it affordable. Install was expedient. Very impressed.

read more

Chevy1 | Gilbert, Arizona | 03/31/2018

did a good job

Found a solution for us in SRP when other companies could not. New Sun hit their deadlines. We were pleased with the experience. SRP was difficult to work with though.

read more

Solar panel cost calculator

Office locations


Select state

Loading...

Texas - Austin

2028 E. Ben White Blvd. 78741, Austin TX, 78741

Loading...

Arizona - Tempe

3116 S. Mill Avenue #280, Tempe AZ, 85282

Loading...

New York - Islandia

1930 Veterans Memorial Highway suite# 12-432, Islandia NY, 11749

Contact New Sun Energies


Location pin
Head Office
3116 S. Mill Avenue #280, Tempe AZ, 85282