Momentum Solar

Verified profile
Updated: 20 November 2023
Installer

Installing solar since 2018

Momentum Solar logo

2.99 from 331 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Momentum Solar reviews


Breakdown of consumer reviews

Sales Process

3.6

Price as quoted

3.7

On schedule

3.5

Installation quality

3.7

After sales support

3.1

Latest good review thumbs up

Happy customer | Newington, Connecticut | 10/19/2023

Loved working with Momentum from "day one"

Our sales rep, Chris W., was fantastic, making many visits to us to review cost, processes. and all specs and anticipated savings. He was our one-stop man for questions, and walked us through the financing as well. True to their word, the system was up and running within 60 days of installation, which included the inspections, meter switching, and all the paperwork and connections through our existing electric provider. We couldn't be more excited to begin gathering our solar energy. The first day up (a cloudy day) we actually kept 17.6 pounds of carbon out of the atmosphere. The on-line app for monitoring our panels is easy to load up and operate. Love everything about this experience. We are so excited to be going green!

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1 comment >
Reply from Momentum Solar: Thank you so much for taking the time to leave a sunny review. We work hard to provide every customer with a streamlined, seamless experience and we are so glad that you’re part of the solar family! Please don’t hesitate to reach out if there’s anything we can do for you in the future!

Latest bad review thumbs down

Kathi | Stockholm, New Jersey | 12/27/2023

Took 3 1/2 Months to Fix 40% of my Panels

Overall, I have not issues with the panels (this was the 1st problem we have had with them), but I do have a problem with Momentum. I lost 40% of my solar production for the entire summer. I called in June 2023 and because Momentum seems so short staffed, it took them 3 1/2 months to triage and fix 8 of my 20 my panels. I found out that my panels stopped producing in February so the outage was actually 7 1/2 months. After multiple calls, Momentum refuses to credit me anything for my loss of production. I requested a manager call me but that never happened. My thought is that Momentum's inability to provide timely service should not affect my wallet. For those new to Momentum, please review your production closely as Momentum does not let you know if your panels are not working.

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1 comment >
Reply from Momentum Solar: Hi Kathi. I'm sorry to hear about the issues you had with your panels. If you could please email your full name, project address, and these relevant details to reviews@momentumsolar.com, I will alert our Leadership team of your review so they can take a look at your account and reach out if necessary. We would love the opportunity to gain your trust in us back! Thank you.

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Arun T | Cypress, Texas | 11/20/2023

Terrible Panels & Pathetic Customer Service

My panels were installed in summer of 2021. They did not function properly till NOV 2021 due to multiple installation/generation issues. After changing my electric provider (to get the solar credit) I did get negative bills for first 4 months! But after that, the performance of the panels & the energy production decreased significantly!! I logged in multiple support requests but there was no proper response. I was made to contact multiple teams but no body takes ownership & no one cares about the customer issues! Now, I am paying $150 on an average per month along with the solar loan costs. My total costs are way higher than what I used to pay prior to the solar panel installation. Overall, I would NOT recommend this company to anyone, Wish I stayed away.

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1 comment >
Reply from Momentum Solar: Hi Arun. We are sorry to hear about the issues you've faced. Please email your name, project address, and any relevant details to marketing@momentumsolar.com so we can locate your account and reach out to discuss further. We would love the opportunity to resolve things for you. Thank you!

Ivan A Salazar | Glen Oaks, New York | 11/16/2023

The worst solar company

From the beginning I realized that I was in a bad situation. The process took too long, the number of panels was not enough to produce the electricity that I need. But the worst part was that it caused a leaking where the panels were installed. After that was fixed the squirrels built a nest in between the panels and the roof and then make a hole in the roof and eventually made a hole in the roof and get into the house. I called them immediately and then the nightmare began. First they told me its not their fault but the squirrels, and I have to fix the roof myself even tough the squirrels look for the warmth of the panels because of the space between the panels and the roof and they are supposed to put a critter guard around the panels to protect the roof and their own panels. Then I was told that I have to pay for them to remove the panel. I told them that it's an emergency because if it rains I would a leaking into my house, but they simply didn't care about that.

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1 comment >
Reply from Momentum Solar: Hi Ivan, we're sorry about the frustration this has caused and thank you for brining this to our attention. Please email your name, project address, and any relevant details so we can locate your account and reach out to discuss further. Thank you!

Julia O'Brien | Homosassa, Florida | 11/10/2023

HORRIBLE

Sat thru the entire presentation (which took up about 4 hours) have a signed / dated CONTRACT and all my banking information just to have them all of a sudden say I was not qualified. Also, NEVER gave me a LEGAL letter to terminate the contract before like I would of had to do. They are fraudulent and have NEVER answered my questions and avoid ME. So I guess I will have an attorney look over the everything and determine where I go from there. I WOULD NOT RECOMMEND THEM AT ALLLLLLLLL.

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1 comment >
Reply from Momentum Solar: Hi Julia. We are sorry for the lack of communication regarding your project. Please email your name, project address, and any relevant details so we can look up your information and reach out to answer any questions you may have. Thank you!

Tricia B | Voorhees, New Jersey | 10/31/2023

Horrible customer service

DO NOT use this company. The customer service is horrible. They are borderline fraudulent. We’ve been waiting since April for them to fix an issue with our panels. They’d tell us the parts arrived and then schedule an appointment. Then they don’t show up for that appointment. When we call and ask why they didn’t show, they tell us the part didn’t arrive. And that they will have someone call us. This is the cycle that’s been happening since April. Take your business somewhere else.

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1 comment >
Reply from Momentum Solar: Hi Tricia. We are sorry to hear of the issues you're facing and assure you this is not the level of service we strive to provide our customers. Please email your name, project address, and any relevant details to marketing@momentumsolar.com so we can locate your project and reach out to discuss further. We would love the opportunity to make things right for you. Thank you!

Randy | Saint Augustine, Florida | 10/30/2023

The sales pitch, and the reality are miles apart. We were led to believe that we would be paying a small fee to remain on the grid. In reality our power bill only went down a small amount. Think twice if you think the cost of these panels is going to substantially replace your power bill.

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1 comment >
Reply from Momentum Solar: Hi Randy. We're sorry to hear that you haven't seen the savings you expected. We would love to review your account with you, to make sure you're production and offset is what you expected. Please email your name and project address, along with any relevant details, to marketing@momentumsolar.com so we can reach out! Thank you!

Ben N | Katy, Texas | 10/23/2023

Bad Cust Service, Panels arent holding up their end.

Supposed to be substitute for light bill, I'm paying for both. they aren't holding up. We have had problems since install. had someone help- once they felt the ball was moving - we were dropped. and "0" contact since then. apart panel payments i have had to pay over $200 plus on top of my panel bill. this is worse than just paying my light bill. instead of saving money- I'm spending more.

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1 comment >
Reply from Momentum Solar: Hi Ben! We have been trying to get a hold of you and left a voicemail. If you could please give us a call back if you haven't already, we would love the opportunity to resolve things for you. Thank you!

Stay away from Momentum Solar | East Hartland, Connecticut | 10/21/2023

Very poor business practices

This company has been terrible to work with. The sales people are fine, but the installation crews are incompetent and customer service is beyond terrible. After five months, the installation is still not complete. The meter that records the output of the solar array has never been installed leaving live electrical lines open to the weather. Numerous attempts to get resolution are ignored, yet we continue to be harassed by their bill collectors because we wisely held back the final payment until the job is finished. Now some cretin in New Jersey is attempting to put a lien on the property. Steer clear of this company for your own protection.

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1 comment >
Reply from Momentum Solar: Hello! Thank you for bringing this to our attention. We would love the opportunity to get things back on track for you. Please email your name, project address, and the best number to reach you at to marketing@momentumsolar.com and a member of our Account Management team will reach out. Thank you!

Dmitry | Land O Lakes, Florida | 10/07/2023

I absolutely do not recommend it!

Based on my experience, absolutely incompetent and deceitful staff!

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1 comment >
Reply from Momentum Solar: Hi Dmitry. Thank you for bringing this to our attention. We have received your comments and have been trying to get in touch with you.

Alvado | Venice, Florida | 10/02/2023

Don't do that.

Company team installed 11 panels; one was broken. I did report about it, after two more months nobody showed up. At this time, I still have to pay my regular energy bill and loan for solar system. It is reality show how Momentum Solar works.

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1 comment >
Reply from Momentum Solar: Hi Alvado. We apologize for the issues you've been facing and the frustration it has caused. If you could please email your full name, project address, and any relevant details to marketing@momentumsolar.com so we can locate your project and reach out to you, we would love the opportunity to resolve things for you. Thank you.

Greg Gerlock | Orange City, Florida | 09/29/2023

Scam.

The worst customer service I’ve ever dealt with. Going on 6 months of no action.. I was promised one thing by their “Experts” and now I have your system on my roof paying the bills and still receiving $400 electrical bills. Then after getting the run around for 6 months since it’s been installed they tell me I need to double the size of my system at my cost… They got me in the door with false promises and now have me cornered to double the size or pay for a system that doesn’t provide. I’m curious if any of your other customers would be happy with a solar system and $400 utility bills.. May I add one person is living in the house.

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1 comment >
Reply from Momentum Solar: Hi Greg. Thank you for taking the time to leave us a review. Our team has been in contact with you since you left this review. If you have any further questions, please don't hesitate to reach out.

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Service types


Residential solar - Grid tied

About Momentum Solar


Momentum Solar is a top residential solar contractor and Inc. 500 fastest-growing private company that employs over 1,000 people nationwide and with operations in New Jersey, New York, California, Florida, Texas, Connecticut and Pennsylvania.

The owner-operated business is committed to providing savings for their customers and helping the environment by providing clean, affordable electricity to qualified homeowners. Momentum Solar manages the entire customer life cycle from enrollment through customized design, engineering, permitting, installation and activation of each system to make the process simple.

Office locations


Select state

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New Jersey - South Plainfield

3096 B Hamilton Blvd, South Plainfield NJ, 07080

New Jersey - Cherry Hill

1931 Onley Avenue, Cherry Hill NJ, 08003

New Jersey - South Plainfield

3096 Hamilton Blvd, South Plainfield NJ, 07080

New Jersey - Cherry Hill

1931 Olney Ave, Cherry Hill NJ, 08003

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Texas - El Paso

11540 Pellicano Dr, El Paso TX, 79936

Texas - Austin

9007 Tuscany Way, Austin TX, 78754

Texas - San Antonio

6035 Randolph Blvd, San Antonio TX, 78233

Texas - Houston

5365 W Sam Houston Pkwy N, Houston TX, 77041

Texas - Dallas

725 N Royal Ln, Dallas TX, 75261

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California - Orange

539 W. Walnut Avenue Suite A, Orange CA, 92868

California - Orange

600 City Pkwy W, Orange CA, 92868

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New York - Plainview

45 Fairchild Avenue Suite B, Plainview NY, 11803

New York - Plainview

45 Fairchild Ave, Plainview NY, 11803

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Connecticut - Stamford

500 West Avenue, Stamford CT, 06902

Connecticut - Berlin

80 Clark Dr, Berlin CT, 06023

Connecticut - Stamford

500 West Ave, Stamford CT, 06902

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Florida - Orlando

8248 Parline Blvd Suite 100, Orlando FL, 32809

Florida - Tampa

5910 Benjamin Center Drive Suite 110, Tampa FL, 33634

Florida - Tamarac

6001 North Haitus Drive Suite 9B, Tamarac FL, 33321

Florida - Orlando

6210 Hoffner Ave, Orlando FL, 32822

Florida - Fort Myers

5272 Summerlin Commons Way, Fort Myers FL, 33907

Florida - Jacksonville

6196 Lake Gray Blvd, Jacksonville FL, 32244

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Pennsylvania - Lancaster

1004 New Holland Ave, Lancaster PA, 17601

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- Norcross

1745 Corporate Dr, Norcross Georgia, 30093

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Nevada - Las Vegas

6185 S Valley View Blvd, Las Vegas NV, 89118

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- Tampa

5910 Benjamin Center Dr, Tampa Florida, 33634

Certifications


Better Business Bureau Solar Power World

Licenses


HIC # – NJ: 13VH05539000;

Contact Momentum Solar


Location pin
Head Office
3096 B Hamilton Blvd, South Plainfield NJ, 07080
Website