Empire Solar Solutions

Claim my profile
Updated: 15 April 2021
Installer

Installing solar since 2016

Empire Solar Solutions logo

3.74 from 14 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Unrated

Featured media


Empire Solar Solutions reviews


Breakdown of consumer reviews

Sales Process

3.8

Price as quoted

3.4

On schedule

3.4

Installation quality

3.5

After sales support

3.3

Latest good review thumbs up

KP | Pomona, New York | 01/28/2023

Great service, great price

Solar Empire was a fairly new company in 2018, when they installed our 30 solar panels. The price they quoted us was much less than the other estimates we received. Reimbursement from the State & Fed made this affordable for us. Now our electric bill is the bare minimum 10 out of 12 months of the year: $20 + tax! We’re very pleased with Solar Empire!

read more

Latest bad review thumbs down

Bill | Hopewell Junction, New York | 08/29/2022

This company fails to correct any deficiencies.

I purchase Solar Panels and a Generac Power Cell (PC) System from Empire Solar. When I asked them if they had experience in installing the Generac PC, representatives of this company stated that they were one of the few Solar companies approached by Generac to promote the PC system. After installation, they neither explained or reviewed the system with me. Furthermore, there are problems with the PV links and I can't read the Kilowatts coming in from Central Hudson. I have made numerous attempts to contact Empire Solar and they have been unresponsive and do not call back or follow up when I leave messages. Do not do business with this company. The service is horrible!!!

read more

All reviews

>
>

Jay Z | Warwick, New York | 04/15/2021

Updated review

Updated Review I’m going to update my previously posted review regarding my solar install. Although the install was less than spectacular and damages occurred to the property (as I previously stated), Adam (owner) did make it a point to come to my house on a Saturday and get a grasp of the situation himself. He was apologetic and agreed to remedy all issues. I have to say the communication between us has increased greatly. Unfortunately due to the issues we had I cannot give them a five star rating but i will increase my rating of them for the effort that was made to make sure all issues were resolved. It also helps that my solar system seems to be producing very well thus far.

read more

WLangsa | Yorktown Heights, New York | 04/08/2021

Very satisfied

Alex, Gina and the crew were fantastic. They were in contact with me through out the whole process. Very professional and friendly. I’m very satisfied with their service.

read more

Solar in New Paltz | New Paltz, New York | 05/08/2020

Happy with the outcome

Adam from Empire helped to iron out some misunderstandings in the process and I am really happy with the outcome. The work was as agreed.<br />Thank you Adam.

read more

Stephen | Eldred, New York | 02/22/2020

Horrible

Alex was great. The installers were great.owners are horrible and deceptive. No per mit filed. I had to apply for it myself. I removed trees that empire told me too.electrical panel upgrade was incorrect size.inverter went bad the first week. I has to call myself to get new inverter. Told me that rebates also include second homes but clearly stats on tax form it does not include second homes.someone forged my signature on nyserda paperwork! Worst of all the system should produce 3,600 per year and only produced 2,400 in year 2019. Asked for them to add a few more panels to get to 3,600 numerous times but nothing. Worst of the worst.

read more

Korabel | New Paltz, New York | 07/21/2019

I'm out 60k and pay more for electric than I did before solar

My instinct said to run yet faced with having to pay for cancellation fees I went with this company. Sadly they did not get a permit to install and got it after the fact. That was the start of the downhill process. The system does not meet the demand and took two months for reports to start. Better yet when I went to file for solar rebates on April 15th 2019 they are no longer available and stopped end of 2017. I was sold this system in April 2018 and kept on asking for the paperwork to file for these rebates. You think a company that is in the solar business would know this and not sell senior citizens on taking out a loan that would be paid for with these rebates. That is deceptive business practices. I have been looking online to find their license for solar installation and or contractors and can't find it. Buyer Beware!

read more

Zoe L. | Newburgh, New York | 05/17/2019

Will was my consultant...Great Company

From my initial phone call and visit with Will..I was impressed with Empire Solar Solutions. They explain the entire process to you and continually check to make sure everything is moving accordingly. Great Company and Great Service.

read more

Dan | Yorktown Heights, New York | 05/15/2019

MUST HIRE!

I couldn't be happier with the job that Empire Solar did. From the beginning with Mike Kusmann's initial visit and follow ups to the pricing to the speed the job started and when it was completed, the thoroughness to do everything we asked. Adam, Marc and Matt were also key in making sure everything was perfect. They are all fantastic and I am glad we went with them. Other companies cost more and gave less while these guys gave us superior panels and are also able to do the roof! We got everything in one stop and it made it so much easier from our side to keep up with. We already are seeing massive savings in our Con Ed bill and are loving keeping our money in our pockets...ha! I would tell anyone considering solar to move forward with it and go with Empire Solar, you'll sleep better knowing they have everything under control and you won't ever have to worry about a thing. Thank you again to the entire team!

read more

Mohammad M Rahman | Yonkers, New York | 01/31/2019

Solar system installed

My experience with the Empire Solar was outstanding. The salesman came to my house his name is Will and he did a very wonderful job and explained this produc, how system works. It was very different than other company and I recommend Empire Solar for all the consumer are looking for solar system. thank you

read more

Linda in Hartsdale | Hartsdale, New York | 09/06/2018

Going Solar takes longer than it should

I purchased 25 solar roof panels from Empire Solar NY in March of 2018. It's now September (!!) and the process is not finalized. Yes, the panels are installed and presumably working...I haven't yet received my ConEd bill to notice a savings...but the last step of the process (trimming overhanging trees) was promised and still not delivered. Also, have had a great deal of trouble reaching this company, as their phones are always tied up, voicemail full, or nobody home. <br /><br />That said, the panels look good and appear to be generating electricity as promised. I do not regret this purchase and still believe it to be a wise investment. It's just that the follow-up service is frustrating.

read more

Anna M.D. | Tomkins Cove, New York | 04/26/2018

Happy with our Solar Panels

We were skeptical about going solar. We talked to a couple of companies before we discovered Empire Solar. Marc Zurla is very knowledgeable and professional and explained everything to us clearly. He and his team did an great job with the installation. We have seen a significant reduction in our electric bill. We are more than satisfied with our panels. Great investment

read more

Solar panel cost calculator

Office locations


Loading...

New York - Newburgh

1-15 South Colden Street, Newburgh NY, 12550

New York - Newburgh

2-8 Johnes St, Newburgh NY, 12550

Contact Empire Solar Solutions


Location pin
Head Office
1-15 South Colden Street, Newburgh NY, 12550