Ash Salita lies | Kennewick, Washington | 01/31/2022
Abysmally bad.
This has felt like a scam from the beginning. The sales rep Ash Salito told me that I had to sign a quick document to get a site survey done to see if my place was a good set up for solar. Said I will send it real quick through docusign. Just click through it really quick, it us just so we can do the site survey. I should have hung up because it felt like buying a used car. I state that I am not ready to commit in any way to solar. He says , "its just for the site survey." I get buffalo'ed into signing and the guy starts saying, now you are all signed up. We look forward to installing solar. I tell him, no wait, I only want a site survey. He says well you signed the contract. I no, you suck. I start getting calls from a girl Haley. She calls 4 times a day for weeks. Pestering me to say they can have attic access, when the evaluation was for the shop. I say no, then get a call from Scott who says he is the VP for Nationwide solar and they have excellent reviews. He tells me that at this point, I have incurred great cost and it is in my best interest to continue. He says it will cost me thousands to get out of the contract. He says permits have been bought, and engineering has been done. Well it turns out that is all bs. I get an email more then a month later saying permits were being pulled. It has been a scam the whole way. Still fighting it. So sad. Oh and they aren't Nationwide solar, they are elite solar and they are a broker that brings buyers to Nationwide. Nationwide has been great to talk too and they sound like the people you want to do business with. Avoid them though because they are using Elilte solar to get people into contracts.
THU TRAN | Glendale, AZ | 11/23/2021
Elite Solar Concepts is a BIG LIE
Would give this company a Zero star if I could. I'm one of their customers and this is what made me regret all the time. I just wish I didn't listen to them and trusted them and didn't use their services. They did everything to get my contract, they told me that once I go solar with them all I have to pay every month is just $99.88 for solar and pay nothing for SRP because the solar systems will produce more than enough energy for my family and we can sell the extra electricity to SRP to offset the SRP services fees. It turns out everything was not true. The system doesn't make enough energy for our family and we still have to pay big bills for SRP. Right now we have to pay double for electric bills every month. This month (November 2021) we had to pay $230 for SRP + $99.88 for solar. But this is the worst part: I can't contact anybody in this company anymore. I used to work with DAVE BILLS - The Solar Consultant of this company, but after they got my contract, they all seem to disappear. They never got my phone calls and all my emails sent was rejected and returned. I feel like they are telling lies to customers just to get their contracts and never care about what happens next to the customers. I'm very angry and disappointed with the way they treat us. I really need an explanation from them why we still have to pay big bills from SRP when we got solar and why the solar system cannot make enough electricity for my family. Everybody who wants to go solar, please be aware of this terrible company.
