Anonymous | San Leandro, California | 10/08/2020
Exceptional customer service
David guided us through the entire project and was always available to answer our questions. He gave us an accurate timeline of the project and kept us informed. We had peace of mind and felt very confident working with Better Solar Solution!
Juli | Oakland, California | 06/26/2020
Tremendous Integrity
It is a strange thing to do, but I am writing a review for a company, in the end, I didn’t choose. Bob Ellerby, the president of Better Solar Solution, contacted me through my inquiry about SunPower. He scheduled a detailed and informative Zoom meeting with me and impressed me greatly. I still had many many questions.... he answered them all with patience and compassion for my ignorance of the field. He was unable at this time, to provide me with a battery to go with the very efficient system we planned together. So he referred me to a competing company to do the battery installation. I got confused and thought that company was going to do the whole install. I was very impressed with the customer service of that company. As I said, I thought it wasn’t a competitor, but a subcontractor within Bob’s company. When I told Bob about how much I liked that company, he immediately told me it wasn’t a subcontractor with him, but another company. He said if I preferred them then he would step aside and encouraged me to go with the company that made me happiest. What Integrity and honesty! If you’ want to use SunPower, I can’t think of a better person to work with. He is a great person. By the way, SunPower will soon be producing their own battery, I just didn’t want to wait....
LZR | Tracy, California | 06/27/2019
process of getting my system up and running was extremely fast
When I inquired about going solar, was contacted by a few companies. Not only Better Solar Solution offered me a great deal price-wised, but also got an amazing warranty that covers everything: material, installation, production. It was a great experience dealing with them.
Barry | Stockton, California | 05/08/2019
Professional - Outstanding Service
I was in the market for solar and choose four companies to investigate and receive quotes from. Better Solar Solution was the final company I met with. Truth be told I had already made up my mind to go with another company but that changed after speaking with Bob Ellerby, Preside of Better Solar Solution. He was very knowledgeable and did a much better job of answering my questions than any of the others and to top it all off the price ended up being the best value overall. I highly recommend Better Solar Solution and SunPower to anybody in the market for Solar Power.
Happy to recommend | Sonora, California | 04/30/2019
Better than Expected
I met with one of the owners, Bob. He was patient, informative, and extremely knowledgeable. Being retired, I didn't want some pushy salesperson taking advantage of me. Bob was exactly who I needed to help me with this process. Not only am I getting the best equipment, but the manufacturer (SunPower) is backing even my installation. So, when I'm gone, my children can have the peace of mind that I did the right thing for them. On top of all of that, Bob worked out the best pricing I could have asked for...I give them 10-stars
Nirmala | Tracy, California | 04/25/2019
Sunpower Solar Panels at our home
The initial free consultation was very detailed, all aspects explained thoroughly , demonstrated how Sunpower panels were superior. The best part the owner was there through all the steps site survey and installation. The Best panels which were also installed by the manufacturer Sunpower. The whole process was very easy and quick.
Richard E | Manteca, CA | 03/07/2019
Amazing experience
I actually had a home consultation with the owner of the company. Bob was very knowledgeable, explained everything to me and my wife, and didn’t pressure me into signing a contract. After we seen the price, we were blown away with the savings compared to other competitors with inferior products. I would highly recommend this company! We sat through a lot of presentations. Better Solar Solution made our decision easy!
