Sun Services USA

Verified profile
Updated: 07 December 2023
Installer

Installing solar since 2015

Sun Services USA logo

3.89 from 42 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Excellent

Rating breakdown

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Sun Services USA reviews


4 stars

0

2 stars

0

3.89

Avg. rating

Breakdown of consumer reviews

Sales Process

4.4

Price as quoted

4.5

On schedule

4.1

Installation quality

4.0

After sales support

3.8

Latest good review thumbs up

Marc0 Fidel | Scottsdale, Arizona | 08/07/2023

Excellent Solar Installation from Start to Finish

Sun Services USA installed a complete solar system on our home and it has been up and running for 2 months. My experience with this company has been excellent from the beginning. The salesman was professional and did not over promise like others had. All the technicians were clean cut and well mannered. I am a retired tradesman, and was impressed that top quality tools and equipment were used. Every day before leaving the crew chief made sure that I was informed of their progress and answered any questions. There are many approvals and inspections that are required and scheduling is sometimes out of the companies control when dealing with utilities and city inspectors, but everything went quite smoothly. The installation looks and works great and I am very impressed with the performance of the Enphase products. I highly recommend Sun Services USA - very nice folks - and this solar system has been a very positive addition to our home!

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Latest bad review thumbs down

Nancy Schwarz | Tempe, Arizona | 03/11/2024

This company is using AI to assault customers

Sun Services did part of my solar install about a year ago. The install was a disaster. Now, to add insult to injury, starting recently, they've been using an AI bot to call me from an 800 number multiple times a day. They won't stop. In order to try to get them to stop, I went through the AI message - it's impossible to get transferred to a person. They want to sell me a warranty plan. I scheduled a meeting in order to try to speak to a person in hopes the AI assault phone calls will stop. This should be illegal.

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Henry | North Port, Florida | 12/07/2023

Solar

A salesman contacted me and sold me 27 400 W panels that I was paying cash for I paid a down payment I paid the second payment they’re engineers mapped everything out they sent to Man to inspect everything then they Set a crew to install the units the crew started they packed up their stuff and left and said they could not install it on this roof the company refuses to give me back my money they have not called me back they make no effort to make this right it is the worst company I’ve ever dealt with. I think they are targeting a senior citizens here in Florida just so they can rip them off like they have done me. I contacted my salesman he says he no longer does business with them because they are so dishonest

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Miranda | Laveen, Arizona | 12/04/2023

Solar battery

My boyfriend used AZ sun services a few years ago for solar panels. Not only did they install the massive battery in the dining room but they did not install enough panels to power our home or help save energy (the whole reason people spend $$ on panels) we had to hire an additional company to finish the job and the new company asked how AZ sun services had approval to put this massive battery in a living area of our home. I have tried to contact them multiple times and left BBB review with no help.

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K | Glendale, Arizona | 06/27/2023

Customer service

Customer service is marginal once you sign the contract and pay for the system. Only excuses are usualy offered. Example two story house next door, neighbors trees, system meets production goals etc. Three of my panels are in shade caused by a roof gable and produce between 40-60%. Design/engineering refuses to accept responsibility. The only fix after six months of input was to identify a miswired micro inverter/software related to original install.

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Greg G. Wood | Palm Bay, Florida | 05/12/2023

Great customer service. Yelvanny was there from start to finish. Awesome Job!

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Marilyn Massey | Camp Verde, Arizona | 04/28/2023

Great solar company

We were extremely pleased with the knowledge, professionalism, price and customer service of this company. We live in Camp Verde AZ and found their project manager Rae Peterson didn't miss a beat applying for permits and corresponding with the Town and Yavapai County even though she is based out of the Phoenix area. She cared about giving us a wonderful experience and you should be comfortable working with this company.

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Charles tench | Land O Lakes, Florida | 04/25/2023

Solor process

From start to finish everyone here was so polite and on the ball, from dealing with HOA to The Power Company. I couldn't have asked for a better company. STRESS FREE

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Shaffer | Sedona, Arizona | 04/21/2023

Fantastic service!

Ray, the coordinator was great. She kept us informed every step of the way. The installers, led by Alexis, were professional and very respectful of our home. I would recommend them to everybody!

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James P | Brandon, Florida | 04/03/2023

Easy Hassle and Stress Free

Sun Services just finished my Solar install on my house. They did a great job. We were assigned a project manager that kept us in the loop every step of the way. It was an easy stress free way to get solar. They were very responsive to all questions, and even worked with me on the layout taking into consideration things I needed moved. I highly recommend using this service. I spoke with 4 other companies before them and no one could match the financing terms they were able to offer.

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Melanie Ruiz | Sun City West, Arizona | 03/23/2023

Sun Services

The 5 star rating began with my salesman Mitch Wafford who showed me how much sense solar made and promised me a seamless experience I would not regret. Then Sasha took over and kept all the promises Mitch made and I never had an ounce of issues. My solar installation was done in one day and inspected and now in force without a second of inconvenience. Sasha kept me informed of every step and assured me I could call her or Mitch anytime with a question. Thank you for being such a stand up company with very competent employees.

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K. Becker | Goodyear, Arizona | 05/02/2022

Highly Recommended

Our experience with Sun Services USA has truly earned a 5 star rating, from sale to operation. Our project manager worked with us every step of the way and there were no unexpected, unwelcome surprises.

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

About Sun Services USA


Sun Services USA (formerly AZ Sun Services), founded in 2015, has one mission: offer customers superior solar solutions, services and financing. They believed then and believe today, there is no limit to the value they can add for their customers.

Solar systems, utility programs, tax incentives and no money down purchase loan options can be confusing. Sun Services USA can help you understand it all and determine if solar makes sense for you. If it does, they are happy to provide it.

If it does not, they will be honest and explain why. Their expert advisors can show you how an Sun Services USA system may give you solar electricity at one-third or better the cost of utility grid electricity.

Every customer gets the Sun Services USA' personalized Solar Study, with Utility Cost-Lowering Review and Answers to All Questions - a $495 value, FREE with no obligation. Please call to schedule an analysis today!

Office locations


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Arizona - Tempe

2632 W Medtronic Way, Tempe AZ, 85281

Certifications


Better Business Bureau

Licenses


ROC # 303596

Contact Sun Services USA


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Head Office
2632 W Medtronic Way, Tempe AZ, 85281