American Solar Energy (Out of Business - Lakeland, FL)

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Updated: 20 October 2016
Installer

Installing solar since 1983

American Solar Energy (Out of Business - Lakeland, FL) logo

3.41 from 12 Reviews

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American Solar Energy (Out of Business - Lakeland, FL) reviews


3 stars

0

2 stars

0

3.41

Avg. rating

Breakdown of consumer reviews

Sales Process

4.0

Price as quoted

4.5

On schedule

3.7

Installation quality

3.8

After sales support

3.7

Latest good review thumbs up

RobC77 | Jacksonville, Florida | 11/14/2017

Exactly what was expected...

I had a quote from another company and they just rushed everything~! it was a chop shop and then Mark came by and he listened to our needs and found a solution to get more solar for less money. Good thing I put an out clauuse for the first week in the chop shops paperwork. American Solar Enwergy also had way better financing options than the chop shop did. So all in all it was a good process and the system was installed quickly - it only took a few days to install all 60 panels and the hybrid water heater. It has been about what we expected as far as production ove rthe first 2 years. It is fun in the beginning to see the credits come in. After awhile its just there working and you dont pay much attention to it.

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Latest bad review thumbs down

Ocala | Ocala, Florida | 11/05/2016

Installation

We called this company because we were interested in lowering our electricity bill. First of all there were 2 people who showed up for the sales meeting then after we started the paperwork we were told that the installation would have been on a certain day, that day came and no one showed up. Sunday night We received an email that they would install on Monday after we told them we would be out of the country. However the install was done with the solar panels, a week after the water heater was installed, a week later the air conditioner unit was outfitted with a chip for efficiency. Moving on it was six weeks later that the city came to pass the work. Meanwhile we kept calling and they continue to blame the hold up on everyone except themselves. A few days ago our electricity meter was changed out and we continue to call them to come in and turn the system on but they keep promising to call us back to set up an appointment but we have not received a call back yet. Its been three months, we have been paying back our loan for three months and we still do not have use of the system as yet. Customer service is very poor and we are very hesitant to recommend this company to anyone.

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Bigdmct | Deltona, Florida | 10/20/2016

ASE is a horrible company with horrible leadership.

ASE is a horrible company with horrible leadership. They over promise and under deliver. They take your money and leave you a system that doesn't perform as promise. The CEO doesn't care about your finished product or just doesn't know how to resolve issues. They don't do what they say they will do.. I have had my system for 6 months and my power bill is the same as it was when they installed my 23 microinvertors. I have given them plenty of opportunities to make it right but nothing. I am telling everyone. I have a HUGE network ...:

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Anonymous | Mount Dora, Florida | 08/25/2015

Poor customer service

Since having solar installed for hot water I have not seen any savings as promised. I was told I'd be contacted by their corporate office but no call. I called again and was promised a call by the end of the day, again no call. I would not recommend this company to my worst enemy. All they care about is the sale, then forget the customer.

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dcj66 | Safety Harbor, Florida | 11/04/2013

Very Impressed

I wasn't sure about getting an energy audit - I wanted to make sure these guys were legit. Well, a month later and after they installed my solar hot water system, I have saved about fifty percent of my first electric bill without paying anything up front. I would definitely recommend these guys.

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1 comment >
Reply from dcj66: Clarification - that was a residential hot water, not commercial one.

Anonymous | Saint Petersburg, Florida | 08/24/2012

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Anonymous | Davenport, Florida | 07/21/2012

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Anonymous | Lakeland, Florida | 05/19/2010

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Anonymous | Lakeland, Florida | 05/14/2010

Ed and David did a very nice job installing new solar panels for our pool. They are always there if we have any questions or concerns, have recommended them to others already. Definitely will use ASE for future solar products, <br /><br />Thank Again, Ralph<br />

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Anonymous | Lakeland, Florida | 04/07/2010

A Plus in all categories!<br />

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Anonymous | Beverly Hills, Florida | 02/18/2010

Ed is the BEST CONTRACTOR I have ever worked with.<br />

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Anonymous | Spring Hill, Florida | 02/13/2010

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Office locations


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Florida - Lakeland

3604 Waterfield Pkwy #101, Lakeland FL, 33810

Licenses


State Certified Solar Contractor License Number: CVC056667

Contact American Solar Energy (Out of Business - Lakeland, FL)


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Head Office
3604 Waterfield Pkwy #101, Lakeland FL, 33810