Expert choice

SunPower

4.54 based on 832 reviews
51 Rio Robles | San Jose CA 95134
top 20 solar panels 2020

Consumer Reviews of SunPower Solar panels

Bad Support

08/24/2020

the support is terrible you call them, and you have wait whatever they want, the engineer department, I have issues with my monitoring system

Sunpower doesn't stand by thier contract

08/21/2020

sunpower thoroughly examines your roof condition and then signs a contract that they are responsible for the roof the solar panels are on. That is BS. After spending 1k to paint all my ceilings a storm came and a leak appeared. Took them a month to get someone to my house. Inspector fixed it and stated the i initial installers didn't secure the panel to a beam which is what they were supposed to do. I requested compensation they declined and said that I need to get a 3rd party involved. So now im going to get my lawyer involved and they just lost the other 107 homeowners in my community. SUNPOWER INSPECTED THE ROOF TO ENSURE IT WAS IN GOOD CONDITION. A year later you want to tell me there are numerous leaks. When there's not. Only a leak where the inspector stated it was incorrectly installed!! I will be suing for way more than having my ceiling repainted just for the principal that ypu do not stand by your contract.

Warranty and Quality of manufacturing

08/15/2020

We have brand new SunPower panels and panels that are nearly 10 years old that are working flawlessly.

Company Description

SunPower designs the most powerful and reliable solar solutions available for homes or businesses.

SunPower believes clean energy and backup storage should be accessible to everybody.


That’s why SunPower designs all-in-one residential and commercial solar solutions backed by personal customer service and the industry’s most comprehensive warranty. And with over 35 years of dedicated solar experience, SunPower is the only U.S.-based solar company that’s been around longer than their 25-year warranty.


Year started: 1985
Year started renewables: 1985
Licenses: N/A
Other Certifications: N/A
Other Industry Associations: N/A
Last Updated: 06/30/2020

Expert Review

Sunpower Solar Panel Summary

The Sunpower X series of monocrystalline panels are the most efficient solar panels used widely in residential solar installations in America with their X21-345 panel claiming an impressive 21.5% average panel efficiency. They also make an E Series of monocrystalline panels in the range of 320 to 327 watts that also offer an impressive maximum efficiency of 20.4%.

Sunpower also has a range of polycrystalline solar panels (not surprisingly known as the P Series) that have efficiencies much closer to industry averages of around 17%. They tend to market these to cost sensitive commercial and utility scale customers. Sunpower’s X series of solar panels are clearly the best solar panels on the market both in terms of efficiency and in terms of temperature coefficient.

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SunPower Contractors

PV Modules - Products

PL-SUNP-SPR-215

Monocrystalline Module

PL-SUNP-SPR-290

Monocrystalline Module, Laminate, Grid C...

PL-SUNP-SPR-305

Monocrystalline Module, Laminate, Grid C...

PL-SUNP-SPR-308E

Monocrystalline Module

PL-SUNP-SPR-310

Monocrystalline Module, Laminate, Grid C...

PL-SUNP-SPR-315E

Monocrystalline Module, Laminate, Grid C...

PL-SUNP-SPR-318E

Monocrystalline Module, Laminate, Grid C...

SER-220P

Polycrystalline Module

SER-228P

Polycrystalline

SER-235P

Polycrystalline Module

SPR-200-BLK-U

Monocrystalline

SPR-200-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-205-BLK-U

Monocrystalline

SPR-208-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-210-BLK-U

Monocrystalline

SPR-210-WHT-U

Monocrystalline

SPR-215-WHT-U

Monocrystalline

SPR-217-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-220-BLK-U

Monocrystalline Module, Framed, Grid Con...

SPR-220-WHT-U

Monocrystalline

SPR-225-BLK-U

Monocrystalline

SPR-225E-BLK-D

Monocrystalline

SPR-225E-BLK-U-ACPV

Monocrystalline

SPR-225E-WHT-D

Monocrystalline

SPR-225NE-BLK-D

Monocrystalline Module

SPR-230-WHT-U

Monocrystalline

SPR-230E-WHT-D

Monocrystalline

SPR-230NE-BLK-D

Monocrystalline

SPR-235NE-WHT-D

Monocrystalline Module

SPR-238E-WHT-D

Monocrystalline Module

SPR-240E-WHT-D

Monocrystalline

SPR-240E-WHT-U-ACPV

Monocrystalline

SPR-245NE-WHT-D

Monocrystalline

SPR-290-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-295E-WHT-D

Monocrystalline Module, Framed, Grid Con...

SPR-295E-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-300E-WHT-D

Monocrystalline Module

SPR-300NE-WHT-D

Monocrystalline Module

SPR-305-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-305E-WHT-D

Monocrystalline Module, Framed, Grid Con...

SPR-305E-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-305NE-WHT-D

Monocrystalline Module

SPR-308E-WHT-D

Monocrystalline

SPR-308NE-WHT-D

Monocrystalline Module

SPR-310-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-310E-WHT-D

Monocrystalline Module, Framed, Grid Con...

SPR-310E-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-315E-WHT-D

Monocrystalline Module, Framed, Grid Con...

SPR-315E-WHT-U

Monocrystalline Module, Framed, Grid Con...

SPR-315NE-WHT-D

Monocrystalline Module

SPR-318E-WHT-D

Monocrystalline Module

SPR-320E-WHT-D

Monocrystalline

SPR-320NE-WHT-D

Monocrystalline

SPR-327NE-WHT-D

Monocrystalline

SPR-343J-WHT-D

Monocrystalline Module

SPR-343NJ-WHT-D

Monocrystalline Module

SPR-390E-WHT-D

Monocrystalline Module

SPR-400E-WHT-D

Monocrystalline Module

SPR-410NE-WHT-D

Monocrystalline Module

SPR-415E-WHT-D

Monocrystalline Module

SPR-425E-WHT-D

Monocrystalline Module

SPR-435NE-WHT-D

Monocrystalline

SPR-440NE-WHT-D

Monocrystalline Module

SPR-445J-WHT-D

Monocrystalline Module

SPR-445NJ-WHT-D

Monocrystalline Module

T5-SER-235P

Polycrystalline Module

T5-SPR-290

Monocrystalline Module, Integrated Lamin...

T5-SPR-305

Monocrystalline Module, Integrated Lamin...

T5-SPR-305E

Monocrystalline Module, Integrated Lamin...

T5-SPR-308E

Monocrystalline Module

T5-SPR-310

Monocrystalline Module, Integrated Lamin...

T5-SPR-315

Monocrystalline Module, Integrated Lamin...

T5-SPR-315E

Monocrystalline Module, Integrated Lamin...

T5-SPR-318E

Monocrystalline Module, Integrated Lamin...

T5-SPR-320E

Monocrystalline Module

T5-SPR-327

Monocrystalline Module

SPR-X21-335-BLK

Monocrystalline

SPR-X21-345

Monocrystalline

SPR-E20-327

Monocrystalline

SPR-E19-320

Monocrystalline

SPR-P17-355-COM

Polycrystalline

SPR-P17-350-COM

Polycrystalline

SPR-P17-345-COM

Polycrystalline

SPR-P17-340-COM

Polycrystalline

SPR-P17-335-COM

Polycrystalline

SPR-X21-335-BLK-D-AC

Monocrystalline

SPR-X22-360-D-AC

Monocrystalline

SPR-X21-345-D-AC

Monocrystalline

SPR-E20-327-D-AC

Monocrystalline

SPR-X21-350-BLK-D-AC

Monocrystalline

SPR-X21-335-BLK-C-AC

Monocrystalline

PL-PLT-63L-BLK-U

Monocrystalline

SPR-E19-240

Monocrystalline

SPR-E20-245

Monocrystalline

SPR-250NX-BLK-D

Monocrystalline

SPR-X20-250-BLK

Monocrystalline

SPR-X20-250-BLK-B-AC

Monocrystalline

SPR-E19-315

Monocrystalline

SPR-E19-320-C-AC

Monocrystalline

SPR-E19-320-D-AC

Monocrystalline

SPR-E20-327-C-AC

Monocrystalline

SPR-E20-327-COM

Monocrystalline

SPR-X20-327

Monocrystalline

SPR-X20-327-BLK

Monocrystalline

SPR-X20-327-BLK-C-AC

Monocrystalline

SPR-X20-327-BLK-D-AC

Monocrystalline

SPR-X20-327-C-AC

Monocrystalline

SPR-X20-327-COM

Monocrystalline

SPR-X20-327-D-AC

Monocrystalline

SPR-X21-335

Monocrystalline

SPR-X21-335-C-AC

Monocrystalline

SPR-X21-335-D-AC

Monocrystalline

SPR-X21-345-C-AC

Monocrystalline

SPR-X21-345-COM

Monocrystalline

SPR-X21-350-BLK

Monocrystalline

SPR-X22-360

Monocrystalline

SPR-X22-360-C-AC

Monocrystalline

SPR-X22-360-COM

Monocrystalline

SPR-X22-370-D-AC

Monocrystalline

SPR-E20-435-COM

Monocrystalline

SPR-X21-460-COM

Monocrystalline

SPR-X22-460-COM

Monocrystalline

SPR-X21-470-COM

Monocrystalline

SPR-X22-470-COM

Monocrystalline

SUNPOWER SPR-E-FLEX-100 FLEXIBLE 100 WATT

Mono-crystalline Silicon

SUNPOWER SPR-E-FLEX-50 FLEXIBLE 50 WATT

Mono-crystalline Silicon

SPR-MAX3-400

104 Monocrystalline Maxeon gen III

SPR-MAX3-390

104 Monocrystalline Maxeon gen III

SPR-MAX3-370

104 Monocrystalline Maxeon gen III

SPR A420-G-AC

Mono-crystalline Silicon

SPR-A415-G-AC

Mono-crystalline Silicon

SPR-A410-G-AC

Mono-crystalline Silicon

SPR-A400-G-AC

Mono-crystalline Silicon

SPR-A390-G-AC

Mono-crystalline Silicon

SPR-A430-COM

Mono-crystalline Silicon

SPR-A440-COM

Mono-crystalline Silicon

SPR-A450-COM

Mono-crystalline Silicon

PV Modules Available from:

Other products by SunPower:

832 Reviews


Search Results:

Bad Support

Type: Residential Electric
Reviewed: 08/24/2020

the support is terrible you call them, and you have wait whatever they want, the engineer department, I have issues with my monitoring system


Jay@SunPower

08/31/2020
Hello Juan, we apologize for the issues you are experiencing with your SunPower monitoring system. Please send me a direct message with your contact information so that I may assist.

Sunpower doesn't stand by thier contract

Type: Residential Electric
Reviewed: 08/21/2020

sunpower thoroughly examines your roof condition and then signs a contract that they are responsible for the roof the solar panels are on. That is BS. After spending 1k to paint all my ceilings a storm came and a leak appeared. Took them a month to get someone to my house. Inspector fixed it and stated the i initial installers didn't secure the panel to a beam which is what they were supposed to do. I requested compensation they declined and said that I need to get a 3rd party involved. So now im going to get my lawyer involved and they just lost the other 107 homeowners in my community. SUNPOWER INSPECTED THE ROOF TO ENSURE IT WAS IN GOOD CONDITION. A year later you want to tell me there are numerous leaks. When there's not. Only a leak where the inspector stated it was incorrectly installed!! I will be suing for way more than having my ceiling repainted just for the principal that ypu do not stand by your contract.


Jay@SunPower

08/31/2020
Hi Diana, it is unfortunate that you are experiencing workmanship issues related to the installation of the SunPower solar equipment. An Executive Service Specialist is currently managing your concerns and is attempting to contact you. Please contact our customer service department at 1-800-SUNPOWER (1-800-786-7693) if you are having difficulty receiving correspondence from them
Jay@SunPower

08/31/2020
Hi Diana, it is unfortunate that you are experiencing workmanship issues related to the installation of the SunPower solar equipment. An Executive Service Specialist is currently managing your concerns and is attempting to contact you. Please contact our customer service department at 1-800-SUNPOWER (1-800-786-7693) if you are having difficulty receiving correspondence from them.

Warranty and Quality of manufacturing

Type: Other
Reviewed: 08/15/2020

We have brand new SunPower panels and panels that are nearly 10 years old that are working flawlessly.


SunPower Residential ---Arrogance and dishonesty

Type: Residential Electric
Reviewed: 08/06/2020

In April 2019 we replaced our 16-year-old solar array that was shaded by neighbors trees with more efficient SunPower 370W panels. I read the advertising claims about the communications app and thought it would be useful for adjusting the time of use with our electric car and all-electric home. The new communication unit is PVS-6 replacing, according to the installer, Northern Pacific Power Systems, the former poor PVS-5 unit. After a few months it was apparent that even the installer couldnt get useful data from the SunPower-modified Enphase inverters. I communicated with Ryan Pickering: SunPower is rebuilding our monitoring platform, which we originally built in 2001. It has been a challenging update and I look forward to completing the project soon. SunPower is indeed releasing our residential battering in mid-2020. Monitoring is a critical piece of storage and therefore we are all working hard to solve this matter. Northern Pacific is visiting our engineering office this week and will be discussing some monitoring cases. Tony, as always, thank you for your patience. Ryan Pickering Residential Manager: Northern California Coast In September 2019 we installed Tesla Powerwalls and with their communication system I could monitor the performance of our panels. On April 14, 2020 our power output suddenly dropped by 20%. And has never recovered. The power curve went from a bell-shaped curve with maximum output of about 6.5kW to a chopped top form with a maximum ever of 5.3kW. Four months have lapsed trying to get SunPower to address this loss of power. A Customer Ticket Case No. 0213358 was opened with Jeremy Sibug as Manager. Three months elapsed with him not replying, even to the SunPower customer service reps when Id call to learn the status. On July 14, 2020 he replied: Our Design Team and Engineering Team could not find any problem in the system. Both teams already checked for any possible errors or issues. One recommendation was to trim down the trees nearby, if not yet done. Im sorry that our teams could not find any problem on your system. Let me know if you still have questions. Thanks! Contrary to this useless guess, the SunPower system was installed away from all shading. They seem to have not talked to the installer. Today, August 6. 2020, Northern Pacific Power Systems is removing the SunPower-modified Enphase inverters and PVS-6 and installing un-corrupted Enphase inverters with Enphase communication. Through these four months SunPower has demonstrated arrogance and dishonesty as a company culture. The photovoltaics in their panels may be exemplary but their damaging the Enphase inverters for their private communication system is a disaster. Northern Pacific Power Systems in the end seem to have fixed my system but why a reputable installer would market SunPower to a homeowner is a mystery. I imagine most homeowners assume their system is delivering the advertised power and, unless they have the Tesla softwa


Sun Power Rocklin, Ca. TOTAL RIP OFF

Type: Residential Electric
Reviewed: 07/21/2020

We went with Sun Power Sept. 2018 with a 12.4Kw solar system. We gave Sun Power the tax right off {about $9K} for what we thought was favorable 10 year 4% loan with Digital Federal Credit Union loan. We just this month found that what we thought was a $303.00 monthly payment just went up for the duration of my our 8+ year loan to $438.28. We failed to read the fine print on our loan. We had a roof leak under our panels shortly after the install. After two no shows and sending a crew out twice no attempt was made to fix our roof leaks. I had to fix myself. Russ. Grass Valley, Ca.


Jay@SunPower

08/19/2020
Hello Mr. Bebout, we value your feedback and strive towards providing our customers with a positive solar experience. Please know that SunPower does not finance equipment. All concerns related to the forfeiture of any tax credit or loan terms should be discussed with the financial institution that funded your solar equipment. Additionally, all SunPower authorized dealers provide workmanship warranties. Please expect a call from an Executive Service Specialist to assist you with your roof leak concerns.

Outstanding Service from Freedom Solar by SunPower

Type: Residential Electric
Reviewed: 07/17/2020

As a California and Texas homeowner for more than 20 years, I can tell you that this was my first time looking at Solar options. It was long overdue! I conducted my research and analyses on four top Texas companies by holding in-home interviews with each one of them. Of course, they all say were number one over their competitors. However, we all know that there could only be ONE number one. These four Solar company representatives had their own right to claim a particular featured edge against the competition. The lowest bid I received from company D was $13,170; the highest bid from company C was $27,772; the other two, company A and company B fell in between those estimates. Company A really stood out, not in cheapest cost, but in their professional salesmanship and presentation of their products inclusive of their warranties. I further read hundreds of reviews from an independent website https://www.solar-estimate.org/solar-panels/texas/ which is not related to any of the Solar installation companies. Company A was customer rated Number One at 5-Star for their service and products. This company is Sunpower by Freedom Solar https://www.solarreviews.com/installers/freedom-solar-power-reviews/ and their Senior Energy Consultant is Mr. Stephen Galaviz. Mr. Galaviz is a true professional and provided me and my family with a Solar Energy presentation that no other company even attempted to do. He precisely answered my multitude of questions about products, workmanship, warranties, and service after the sale. Moreover, he provided a tangible sample of his companys panels and the competitors, to my surprise the Sunpower panels were flexible and very well made in comparison to its competition. Freedom Solar is the company I selected to build/install my Solar Energy system, thanks to Mr. Galaviz and Mr. Aaron Heth who worked with me to obtain the most efficient and cost-effective system for my family and home. I am truly appreciative of their knowledge and service throughout this installation, and look forward to developing a long-term business relationship with SunPower. Thank you so much and Semper-Fi! Gunny Salazar, USMC-Retired


No Solar energy produced for week in a month

Type: Residential Electric
Reviewed: 07/12/2020

I don't know but customer service is not that good or fast enough like their Solar system. We had 8 panels installed, but last month 8 hot days no energy produced. Last 5 hottest days including today when its 100, no solar panels working....I don't know how to rate the company.


Mary@SunPower

08/19/2020
Hello Mike, I apologize for the delayed response and your frustration related to your Customer Service experience. Please send me a direct message so that I may escalate your concerns for prompt resolution.

Quality

Type: Other
Reviewed: 07/07/2020

Best warranty and efficiency


Premium panels and great price

Type: Other
Reviewed: 06/25/2020

The Sunpower panels look great and perform even better. Im very pleased with Sunpower and Savkat Solar.


Worst customer experiences I have ever had

Type: Residential Electric
Reviewed: 06/10/2020

I would like to submit a complaint, I have had one of the worst customer experiences I have ever had dealing with Sunpower Solar to transfer the lease for the sale of my home. I had to call several times and spend hours on hold to get the lease transfer documents in the first place (I was repeatedly lied to and told I would receive the docs by X date, then nothing would happen and I would have to call again). Finally, once we signed and sent everything in, Sunpower promised to get the documents in today so we could close on time. Now Sunpower missed yet another deadline with no contact or any information whatsoever. I paid $300 for this solar lease transfer and want a refund, and if the home sale runs into any issues, I am going to hold Sunpower legally responsible for my losses.


ERICAPIN

06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

Sun Power monitoring failure

Type: Residential Electric
Reviewed: 06/10/2020

This applies to the monitoring system that comes with Sun Power systems. The generating system itself has worked fine for 4 years, but the monitoring via the internet is a disaster. I have reported this via their "chat" multiple times with no resolution. The latest failure is that my data for 2017 and 18 is no longer available. Whatever service they use for "chat" could not access it either, and the delay in their responses exceeded 10 minutes. Still no admission of a problem !


ERICAPIN

06/25/2020
Hello, I'm sorry to hear of your negative experience. I'd like to look into this matter further. At your earliest convenience please send me a direct message with your contact information. I'll review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

Not what I signed up for

Type: Residential Electric
Reviewed: 06/01/2020

I have had problems since the install team showed up 3 years ago. The Forman walked off the job and it stalled my original system by almost a month. My power inverters failed in the second year. It took them 8 months and at least 20 phone calls to get the system up and running. The performance review is a joke. My electric bill was $3800 for the year. At performance review they inflated my systems performance by a large amount. Then they conveniently forgot to send my refund. They dont know how that happened. But Id get my money in 10-12 weeks! They have a lot of nerve. Stay clear of this company. I regret signing up with them at all.


ERICAPIN

06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

THE WORST AVOID AVOID AVOID

Type: Residential Electric
Reviewed: 05/26/2020
Office location: San Jose, CA 95134

I had been questioning the functioning of my solar for a long time. When I called I was diverted to an outsourcing office in the Philippines. The people there read off of cue cards and provide no real service. I was in the process of selling my house and I wanted things to function properly. I received a true up that was 5 times my normal amount. I was assured that this would be rectified They finally sent out a local company to evaluate. They found that the inverter for the panels had failed a long time ago. I was assured that this would be corrected and I would be reimbursed It is now over 6 months and I am stuck with a $4200 PGE bill that was caused by the failure. Have no dealings with their state side rep Dominic Kubelka. His job is to placate and do nothing. I am in the process of hiring an attorney to sue them. Use another company


ERICAPIN

06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

Good products; Worthless Warranty

Type: Residential Electric
Reviewed: 05/21/2020
Office location: San Jose, CA 95134

Inverters failed within warranty period. SunPower delayed responding long enough (2 months) that I replaced them at my expense. A warranty is worthless when they outwait the customer. Very clever, and very disgusting.


ERICAPIN

06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

Zero support after purchase.

Type: Residential Electric
Reviewed: 05/19/2020

Agree with the 1 star reviews. Once you purchase youre on your own. The app doesnt work so you cant even determine the ROI. There is a big orange banner and the input says awaiting data. Called and emailed several times and finally got a reply. Customer service actually told me If the app isnt working I can go stand in the 115 degree Phoenix heat and write down the numbers each day.


ERICAPIN

06/25/2020
Hello, We are sorry to hear about your recent experience. We would like to see how we can help. At your earliest convenience please send a direct message with your contact information. We will review your account and have an executive specialist reach out to you to address your concerns. We appreciate your business and value your feedback.

Reviews and quality

Type: Other
Reviewed: 05/11/2020

These are great panels and have one of the best warranties on the market.


Superior Product Rating

Type: Other
Reviewed: 04/29/2020

I chose Sunpower 327 Watt AC because they are a top of the line panel and because I felt comfortable with SAVKATs depth of product knowledge and installation experience.


Finding the best solar company.

Type: Residential Electric
Reviewed: 03/30/2020

Finding the best solar panels for our home felt like a challenge. shopping for a solar panel installation takes a lot of research and consideration, including a thorough review of the companies in the area. Thanks to our neighbors we found SunPower. We heard wonders about SunPower, we decided to meet up with one of their sales manager Kristin. We had a great experience. Easy to fill out documents. Very straight forward. Very honest. I would definitely recommend it to anyone.


I liked the SunPower panels because each panel has a microinverter, panels are manufactured in the US and becasue they are the most effiicent on the market with a 25 year warranty. Savkat did a great job installing them and they look really nice.


Sunpower does not honor its warranty.

Type: Residential Electric
Reviewed: 03/02/2020

Its easy to say there is a warranty but if none of the authorized dealers will service the warranty and the company just delays and gives you the runaround, the warranty is useless. I have been waiting months for service and no one is getting back to me. I am going to have to file a consumer complaint so in addition to having broken panels /inverter I have to spend a lot of time and effort to file a complaint.


Great company. Top notch.

Type: Other
Reviewed: 02/26/2020

Chose them because they seemed the most organized.


Great Panels, Awful Site

Type: Residential Electric
Reviewed: 02/24/2020

We've had our solar panels for almost two years. They really are the best built panels on the market. I've been a vender to the industry for 45 years, going all the way back to Tyco Solar in Waltham. I've seen the companies come and go, Evergreen being the one that convinced me that I would never have solar panels. Then I stumbled onto SunPower. The build quality is uniquely good. The copper backing prevents cell breakage from the assembly of the panel to the installation. That combined with a relatively high power yield makes them the best choice. The biggest issue I have is an unusable web site. I would love to be able to track power generated vs power used and it looks as though it's possible, but it's never worked. I can be generating 10kWh mid day and my SunPower site will read 0.5 kWh. The power consumption side seems to track the power generated even when no power is being consumed. I depend solely on Solar-Log to keep track of day to day production. I would buy these again, but I wish they would fix the site.


Most Efficient Panels

Type: Other
Reviewed: 02/24/2020

The SunPower X22-360 panels made a big difference in the system design. Some proposals that I did not select had to install 5 more panels to yield the same output. SunPower made a big difference in our system design.


In 3 years production dropped 3 times

Type: Residential Electric
Reviewed: 02/21/2020

In November 2016 I installed a sunpower system. I bought a x -series 22 panels 370 watt each. I bought them just for a reason that they promised there panels will produce more power than any other panels on a market. In my first year 2017 my solar system produced 8000 kWh of electricity. I was pretty happy. Then on my second year system produced 7500 kWh of electricity , ok I thought may be in 2017 we had more clouds not as sunny year as 2018, but when in 2015 my system produced only 5500 kWh of electricity then I decided that something wrong with a system and called my dealer. Technician came in and checked the system and said that sunpower will monitor the system and they will tell me if something is wrong with it. So I have been waiting for 2 weeks and nobody called me. So I called sunpower and they said that they will replace all my micro inverters but when I asked them WHEN is that gonna happen they wouldn't give me a clear answer. The only thing he said is that he needs an approval from upper engineer and then they will contact my dealer after that they will ship micro inverters and after that schedule an installation. How long an approval gonna take? No clear answer. So if I want a new system installed they have it today, but if they have to be changed than it will take many months. I want to expand my system and add another 6kw to my existing because I wanna buy an electric car. And 6kw system should produce enough electricity for my round trip commute to work and back every day. At this point I dont know if I would go with sunpower again depends how they fix an existing system.


Most efficiency

Type: Other
Reviewed: 02/21/2020

Needed to squeeze as much juice out of the space on my roof. SunPower made that happen, and they look nice, too!


I did look at some brochures and saw that they are highly rated. My installer Wes Checkeye at Evoke Solar highly recommend them for their good warranty and their high efficiency rating even after 25 years.


I chose them because I researched several leading panels and SunPower panels were the most efficient and had the best look and best warranty.


Great

Type: Other
Reviewed: 02/20/2020

They were chosen for us by our contractor


Great Product

Type: Other
Reviewed: 02/20/2020

SunPower Solar panels are a great! Very sleek look on the roof and the guarantee is even better! The installation was painless and the workers were very professional.


Recommended by NECN and guarantee

Type: Other
Reviewed: 02/19/2020

The 20yr 95% warranty is a major factor in choosing these panels


Best panels and value

Type: Other
Reviewed: 02/16/2020

Recommenders by Renova Energy


best panels ever

Type: Other
Reviewed: 02/14/2020

go for sunpower best for your buck


They said they have a 25 year warranty

Type: Other
Reviewed: 02/08/2020

The Warranty is what made us go with the product.


SunPower

Type: Other
Reviewed: 02/07/2020

Seems great. Working very well.


Great job

Type: Other
Reviewed: 01/30/2020

Great job


Great experience

Type: Other
Reviewed: 01/29/2020

A friend I trusted to do meticulous research recommended them and when I met with Tony he gave me every confidence that this was the right thing for me to do.


NICE

Type: Other
Reviewed: 01/29/2020

We liked that they're more efficient, that the microinverters are factory installed and that we need less to achieve the production we need


Best panels at time of purchase

Type: Other
Reviewed: 01/28/2020

Panels are good as long as you can keep inverters working


Sunpower 327 watt panels are popular module

Type: Other
Reviewed: 01/28/2020

SP has great reputation although the future of SP is called into question.


The best

Type: Other
Reviewed: 01/27/2020

SunPower is clearly the best at what they do - highest efficiency, best linear warranty, no brainer.


SunPower is up to date

Type: Other
Reviewed: 01/27/2020

SunPower panels were recommended by Renova Energy and are first-class.


The demonstration of the different panels.

Type: Other
Reviewed: 01/25/2020

Advertising and testimony by other customers.


Fantastic Company

Type: Other
Reviewed: 01/25/2020

My SunPower experience has been delightful and enlightening. They have been totally professional and honest with me from the first meeting. Charro and Scott have been more like mentors and friends than sales folks. Their honesty and professionalism has been like a breath of fresh air in today's world of hustlers and cons. I have been interested in solar power for some time, but have been waiting for the technology to get to the point I thought it was worth the investment. Well, with my Tesla Power Wall and solar panels I can say that my wait was worth it! We live in a rural setting and power loss happens far too often. My Tesla wall and solar panels have kept us up and running without a hitch. My power bill is lower than I expected and during the summer I'm selling power back to the power company-NICE! As I said, Charro is amazing how energetic she is to find the answers to my solar power questions. She overcame every little obstacle (there weren't many) and basically handled everything. Scott is an incredible engineer, not just for the electrical panels and all that technical stuff, but how he can make everything come together flawlessly. If you are lucky enough to chat with him, he's really a bit of renaissance man. Very interesting fellow. His crew was courteous and professional. Cleaned up as they went, and are really good at what they do. I wish SunPower did more than solar panels because I'd use them for any project I had-they are just that good!


Nope

Type: Other
Reviewed: 01/23/2020

Nothing to say


Best

Type: Other
Reviewed: 01/23/2020

SunPower holds the world records for efficiency and durability.


Best / most efficient panels on the market.

Type: Other
Reviewed: 01/22/2020

Oldest solar dealer in San Diego. Came highly recommended from a friend.


Best solar panels

Type: Other
Reviewed: 01/22/2020

After a lot of research, I found Sunpower panels to be the best panel on the market.


Purchased by previous home owners

Type: Other
Reviewed: 01/21/2020

Chosen by the previous home owners


Quality Product

Type: Other
Reviewed: 01/18/2020

Based on my research SunPower panels offered the most efficiency in their class and smallest degradation rate over time. They look great and are performing according to my expectations


Outstanding and easy to use technology

Type: Other
Reviewed: 01/16/2020

We are extremely happy with Renova/Sun Power


BAD SERVICE

Type: Other
Reviewed: 01/16/2020

When reading all the reviews i realize that all the positive reviews were from the install. and i will agree that they are quick to install. they only get paid after the system is installed and you approve it. now that that part is done and they got their money support sucks. here we are 2 years after install and i realize that i haven't saved all that much. we were told to install an 18 panel system to zero out our bill. i then added 4 more panel to the contract because i wanted extra. well i have only had a zero bill about 4 months out of the 24. most of the bills are around $100 plus the $160 payment. so the salesman stayed true to their cliche of say whatever to make the sale. i was also told that the panels had a 20 year warrant and they guaranteed no leaks for 3 years. Again 2 years later i find a leak from where they installed the panel and have been trying to get them to come out to fix. When i call i'm promised a call back with a schedule date but no one has called back i have called 3 times so far and still no-one can give me any help. today i got the director of ops on the phone and he was very happy to tell me that there was no warranty in place anymore that it was only for 1 year. This was very disappointing to hear. this leak could have been there for awhile as i don't really go up in the attic much. I will say it again they are good on the install because that's how they get paid, but if you need service may god be with you. I AM NOT SAYING THAT SOLAR PANELS ARE A BAD IDEA, I AM SAYING THAT POWER HOME SOLAR IS A BAD IDEA. THERE ARE MANY COMPANIES OUT THERE THAT WILL GIVE YOU MUCH BETTER SUPPORT AND THATS WHAT MAKES A GOOD COMPANY.


ERICAPIN

01/17/2020
Hello , I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Best solar

Type: Other
Reviewed: 01/15/2020

Arizona Solar Concepts was an easy choice for our solar system installation. They did everything they promised and in the time-line they gave us. Their workers were quick and when the left, you could not tell they have have ever been there. They cleaned up all of the debris from the project. Communication from our Solar Rep was excellent. We always knew what was next. When there was a problem with the existing roof shingles, we were able to get that taken care of, even though we were out of the country. If we decide to add more panels or need any further services, we will definitely use Arizona Solar Concepts.


Highly recommended.

Type: Other
Reviewed: 01/15/2020

After a ton of research they were the best option from output to reliability it was the only way to go.


SunPower panels

Type: Other
Reviewed: 01/14/2020

I had read that these are the best but I really can't review them because they were just installed. They seem to be fine.


Great quality

Type: Other
Reviewed: 01/14/2020

Don't skimp. get the best on your roof. Sunpower


They were a higher quality, higher efficiency panel option.


Was the best value for me

Type: Other
Reviewed: 01/12/2020

Selected these panels because of the amount of watts they would produce, the mounting system was seamless looking, had a great method of monitoring, and the assistance for any further questions was readily available.


SunPower Experience

Type: Other
Reviewed: 01/11/2020

The solar panels are performing as expected, the aesthetics are fantastic.


The Best

Type: Other
Reviewed: 01/10/2020

Sunpower panels are the best. Although I got E-Series, which are now replaced by A-Series panels that are even better, they still are incredibly resilient compared to other panels on the market (don't degrade as much over time) and produce at a high rate. Also, sunpower's integrated system and warranty on all parts in system was a huge factor as it will make any repairs easier as well as save time in terms of figuring out to deal with for the warranty- everything is sunpower except the roof.


Bad experience

Type: Residential Electric
Reviewed: 01/09/2020

After all the great talk by Sunpower representative, we decided to buy the system 3 years ago. The things went downhill pretty fast after the installation. In last 3 years, the monitoring system went down 4 different times. Since I was not monitoring the system every day, it took me some time to realize that the monitoring system was not reporting back the solar production. Every time it took them a couple of months to send someone and fix it. Finally the 4th time, their technician who came to inspect it told me that the monitoring system was faulty and they needed to replace it. That means another couple of months of wait. The monitoring system is the least of the problems. Within 3 years after the installation, the inverters are not working properly. The energy production went down significantly in 3rd year. That means, I paid for the solar system and now I am also paying electricity bill. Sunpower technician told me that the inverters are not working properly for months. This is something Sunpower should have monitored on their own and fix it a long time ago. They had promised me a certain energy production every year and I am not getting that because they sold me a faulty system. Now they tell me that they ordered the parts to fix my system and that I would have to wait another four weeks before they could schedule an appointment. At this point I feel like I am getting the run around. Sunpower gave me guarantee of certain solar production and they dont care what the system does after they sold it to you. If I have to buy solar all over again, I would never select Sunpower.


The best warranty

Type: Other
Reviewed: 01/09/2020

The warranty of the panels and their higher efficiency, especially over time, were why we went with them.


Great Reviews

Type: Other
Reviewed: 01/09/2020

We researched several companies & decided on Sun Power.. The reviews were most helpful.


SunPower solar panels working great

Type: Other
Reviewed: 01/09/2020

Ellsworth recommended the SunPower solar panels and based upon his expertise, I followed his advice. I am certainly happy with the results and the panels are working great.


Good Value

Type: Other
Reviewed: 01/08/2020

Best value


Responsive, supportive, anticipated Quality

Type: Other
Reviewed: 01/07/2020

Prior existing system seems to be working well. Worked to meet my expectations for monthly report. Generally higher quality than competitors.


Great Panels!

Type: Other
Reviewed: 01/06/2020

I chose sunpower for the quality and longevity. An added plus was the all black panel and racking system. Super clean!


Recommended by installer.

Type: Other
Reviewed: 01/06/2020

My research gave them good reviews.


Great system

Type: Other
Reviewed: 01/03/2020

We were able to get an extra incentive for the sunpower panels through work, and we liked that it was all under one company, instead of having parts from all different companies.


Best Solar Panels on the market

Type: Other
Reviewed: 01/03/2020

I chose SunPower 400 Watt solar panels because they are the best quality panels I've found on the market. The 400 watt panel allowed me to have fewer panels. In addition the individual cells on the panel are slightly larger than the average panel which helps the panel maintain the rated power output for years without the massive degradation seen on other panels.


High efficiency

Type: Other
Reviewed: 01/03/2020

These panales had a high high efficiency over life and I liked the individual pannel power convert vs one single converter, this way even if one converters fails the system is still able to generate most of the rated power.


Excellent Product

Type: Other
Reviewed: 01/02/2020

ESA showed us several choices and helped make the best recommendation based on the square footage we had Etc.


Best Quality

Type: Other
Reviewed: 01/02/2020

Don't settle for the cheap crap out there - get sunpower and have over 50% more energy in the first 25 years of your system!


Best System on market

Type: Other
Reviewed: 01/02/2020

Love my sunpower panels


Have a good reputation

Type: Other
Reviewed: 12/31/2019

I heard from many people about them and all the reviews that I read were positive.


SunPower solar panels

Type: Other
Reviewed: 12/30/2019

We like the fact that each panel has its own inverter.


Great Products

Type: Other
Reviewed: 12/30/2019

I have been a very happy SunPower customer since 2013. I know their solar panels are the best in the market.


They were on the house when I bought it.


good quality panels

Type: Other
Reviewed: 12/20/2019

Good industry reviews


Why we chose SunPower Panel

Type: Other
Reviewed: 12/19/2019

After evaluating multiple PV manufacturers, we concluded that SunPower panels had both the high capacity and best warranties we were looking for.


Fantastic all the way around

Type: Other
Reviewed: 12/18/2019

After doing a LOT of research, I went with Freedom Solar for a few reasons. Frankly, SunPower makes the best solar panels on the market (best durability, highest base efficiency, lowest efficiency loss in heat, lowest degradation over time), and they're very picky about who does their installs - from what I've seen there are only two licensed SunPower installers in Texas, and you can't buy these panels anywhere else. On top of that, the system is built on smart microinverters, so even if a panel or two are shaded they won't bring down the energy production of the other panels. Bonus on that, because they're smart devices, I can look at my energy production vs consumption with import and export quantities too from my phone or computer. Chris Mejia came out to give me an estimate, and he was kind, courteous, and thorough. And on top of that, he didn't just help me get a loan, he worked to get me the best rate. They took care of all the permits, the installation was completed in the time frame promised, and it looks great. Every part of the system was explained to me so I knew exactly how everything worked. Opportunities for questions were given frequently, but I never had any because of how well it was all explained. Chris also walked me through a couple energy provider plans that give net metering so that I can get real monetary value out of the energy I'm producing even when I'm not using it. Fantastic work all the way around, and I highly recommend Freedom Solar.


Solar well pump

Type: Other
Reviewed: 12/16/2019

Thought they were a good buy. Ended up getting screwed by them. Constant hassle terrible support


Great Solar Panels

Type: Other
Reviewed: 12/11/2019

Generally speaking, SunPower, LG and Panasonic make the best solar panels on the market in 2019 due to the high efficiencies, competitive pricing and stellar 25-year warranty offered by each brand.


We were referred by two friends. Installation crew did a fine job from start to finish. Scheduling contact Alexandra was a poor communicator with coordinating the dates for installation.


NO TIME TO REVIEW YET

Type: Other
Reviewed: 12/10/2019

PRODUCTION LIFE SPAND


Reputation and reliability.

Type: Other
Reviewed: 12/09/2019

These are the only panels this company uses.


Great people

Type: Other
Reviewed: 12/07/2019

Thanks again for helping us reach this goal.


Wonderful Experience

Type: Other
Reviewed: 12/07/2019

Made the process simple and they took care of everything. Trisha was very nice and easy to work with. Recommended to neighbors.


Seem efficient but pricey

Type: Other
Reviewed: 12/02/2019

Due to the limited space I had, I went with sunpower.


Sunpower way to go

Type: Other
Reviewed: 12/01/2019

Did research I felt from that they were the best.


Renova installation in Rancho Mirage

Type: Other
Reviewed: 11/24/2019

I purchased x22 panels for high efficiency and possible expansion in future.


Not Chinese made solar panels

Type: Other
Reviewed: 11/23/2019

Support our industry for manufacturing solar panels and recommended by a close friend


Excellent panels

Type: Other
Reviewed: 11/22/2019

We are very happy with our sunpower panels. They look great (all black) and have excellent performance.


Chosen through research

Type: Other
Reviewed: 11/21/2019

Chosen through research


Environment

Type: Other
Reviewed: 11/21/2019

Was recommended


Late and still incomplete

Type: Other
Reviewed: 11/20/2019

Great salesperson.


Well made panels

Type: Other
Reviewed: 11/20/2019

We felt the quality and design of the SunPower panels was well superior to their competition. We also liked that all the installation components come from SunPower, so you are only dealing with one manufacturer if any issues arise!


Great system

Type: Other
Reviewed: 11/19/2019

I chose Sun power as this was the panel suggested to me by Good Energy Solutions and the data they provided me convinced me.


Great Team

Type: Other
Reviewed: 11/17/2019

Easy process from start to finish


Integrated System

Type: Other
Reviewed: 11/14/2019

All components from one supplier and the best warranty of the companies I considered. The warranty is backed by SunPower's owner, a global energy company.


Great to deal with

Type: Other
Reviewed: 11/14/2019

Overall great to deal with


Best product on the market

Type: Other
Reviewed: 11/14/2019

I chose Sunpower for its high efficiency panel, warranty and production guarantee


I did my homework sunPower is the best

Type: Other
Reviewed: 11/12/2019

I chose sun power panels because I felt they were the best panels out there been in business the longest Also the strongest panels out there


Sunpower P17 paired with Enphase IQ7+ are the best and most reliable producers pf power


SunPower Solar Panels

Type: Other
Reviewed: 11/11/2019

We chose SunPower because of the size and efficiency of their panels.


SunPower Panels

Type: Other
Reviewed: 11/11/2019

SunPower is rated tops in solar panels. We look for forward to learning more about utilizing their panels in the future.


Brand name, specs, reviews

Type: Other
Reviewed: 11/09/2019

Based on thorough online readings, SunPower, which are in the solar business since the 1980's and have hundreds of patents, have also the best performance and reliability compared to all the others.


Better performance

Type: Other
Reviewed: 11/07/2019

More durable, less chance of failure


Best in class

Type: Other
Reviewed: 11/06/2019

Was more impressed by the specs and warranty. US made


i like the SunPower panels

Type: Other
Reviewed: 11/06/2019

i chose sunpower due to the life span expectancy and the micro inverters


Worst customer support ever

Type: Residential Electric
Reviewed: 11/06/2019

While Sunpower panels may be the best in the industry, their customer support is the worst Ive ever experienced. I experienced an arc fault system shut down in early May 2019. After numerous calls, a repair team finally showed up seven weeks later. However, the Sunpower repair team failed to connect half the system. After many, many calls the system was finally completely repaired 21 weeks after the original system failure. No one ever called to give me a status update, therefore I had to call them frequently to finally get this job scheduled. One of the main reasons for this lengthy delay is that Sunpower has an inadequate number of trained repair teams for the Northern California area. The frustration factor was greatly compounded by the fact that Sunpower failed to communicate status of the repair job. this was a terrible experience.


Quality matters

Type: Other
Reviewed: 11/04/2019

With SunPower I know I'm covered for 25 years including materials and labor. SunPower will produce more power for a longer, they look nicer than other options (they are on the front of my home) and they're an American company.


Recommendation of Renova Energy. Very happy!

Type: Other
Reviewed: 11/04/2019

Chose Sunpower on recommendation of Renova Energy. Very happy we did so. Ruben and the team at Renova are super professional, very thorough and a real pleasure to deal with!


Highest efficiency panels, best look

Type: Other
Reviewed: 11/02/2019

I with SunPower panels because of the warranty, efficiency and they look great.


Awesome.

Type: Other
Reviewed: 10/31/2019

Based on the research that I did, and the details that my salesperson supplied, I was sold.


Highly Recommended

Type: Other
Reviewed: 10/30/2019

Highly Recommended


Quality

Type: Other
Reviewed: 10/29/2019

Quality hardware


Everything has worked exactly as explained

Type: Other
Reviewed: 10/28/2019

They were recommended to us by Remova


GReat

Type: Other
Reviewed: 10/28/2019

Recommend


I looked at 7 bids online and ask three of the best responses for detailed bids. Tayco was a close front runner. I gave them the job because Tayco is an established long term company with great long term reviews and were the most detailed about answering my questions about the various options in solar panels, inverters and control systems. They have lived up and exceeded my expectations.


Great Panel

Type: Other
Reviewed: 10/23/2019

Producing better than expected and promised in product warranties


Worst Support in the Business

Type: Other
Reviewed: 10/22/2019

They left me high and dry with a system that no longer works.


ERICAPIN

10/29/2019
Hello Customer, I am discouraged to hear of your negative experience. Providing excellent customer service is our main goal. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Always rated in the top 3 panels

Type: Other
Reviewed: 10/22/2019

Construction, comparative efficiency, reputation


Best quality and warranty

Type: Other
Reviewed: 10/21/2019

I know that these panels are the best you can get on the market, longest/best warranty, patented technology, etc.


Great product

Type: Other
Reviewed: 10/17/2019

Best overall warranty on the market. highest rated efficiency


Great

Type: Other
Reviewed: 10/17/2019

Integrated inverters and the warranty.


I chose them because of reviews


excellent performance so far

Type: Other
Reviewed: 10/14/2019

they were rated best


Reputation

Type: Other
Reviewed: 10/14/2019

I chose them based on their reputation and efficiency


Great Panels - Hiccup on App Software

Type: Other
Reviewed: 10/12/2019

Love the panels, great quality, but we had a problem with the app. Apparently they are in the process of change the app. This was frustrating.


Thoughts on SunPower solar panels

Type: Other
Reviewed: 10/11/2019

The panels were part of the package! It's too early in the introduction of the system to rate it. All we can go on is the testimonials presented by the representatives and the marketing material we were given.


Highly recommended by Cosmic

Type: Other
Reviewed: 10/11/2019

I believe they are made in the US and are high quality


Best of best

Type: Other
Reviewed: 10/10/2019

Best on the market


Long term energy production

Type: Other
Reviewed: 10/09/2019

I chose SunPower panels because I felt like they would give the most power per sqft along with a minimal drop in production in 20 years.


Top of the line equipment!

Type: Other
Reviewed: 10/07/2019

It's what I wanted.


great service

Type: Other
Reviewed: 10/06/2019

one of a kind install and followup


Reputation

Type: Other
Reviewed: 10/04/2019

Reputation and price


Sunpower!

Type: Other
Reviewed: 10/04/2019

Nuff said. Best panels $$ can buy


SunPower OUT performs the competition

Type: Other
Reviewed: 10/04/2019

Best panels with the longest life span! don't go cheap when it comes to your home


Overall good review's

Type: Other
Reviewed: 10/03/2019

I did my homework the reviews were great and they delivered my favorite part of the whole process was meeting the tech Jesus


Best Panel in the world

Type: Other
Reviewed: 10/01/2019

Clean installation. Had an issue and it was fixed within 2 days


6 years and happy

Type: Other
Reviewed: 09/30/2019

Had my system installed 6 years ago. Was promised 10,200 kwh per year and the system is spot on. Slight degradation, but expected. Happy from start to finish and for many years after.


Loved the specs on them

Type: Other
Reviewed: 09/30/2019

We wanted these panels because of their low degradation


It's what was offered

Type: Other
Reviewed: 09/28/2019

It's what was offered


The Best out there

Type: Other
Reviewed: 09/27/2019

The reason I chose Sunpower solar panels is because after spending time with Steve and the knowledge he has with these it was easy to see they are the best!


High quality

Type: Other
Reviewed: 09/25/2019

Loved the efficiency on these panels


Good panels

Type: Other
Reviewed: 09/24/2019

Highly recommended. Good reviews.


too new to tell

Type: Other
Reviewed: 09/24/2019

we will see what they deliver


Well planned and well executed

Type: Other
Reviewed: 09/17/2019

Excellent solar service provider who eliminates the mystery of first time solar purchase. No surprise they are the leader in the Valley.


Best in the market

Type: Other
Reviewed: 09/17/2019

Best in the market


Recommended by neighbors


ERICAPIN

10/10/2019
Hello, I would love to discuss any issues or questions you may have. Providing excellent customer service is our main goal. When you have a moment, please send us a private message with your contact details. I will have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Love it

Type: Other
Reviewed: 09/15/2019

We wanted these panels to start with


Liked the specs

Type: Other
Reviewed: 09/13/2019

Liked the specs


Highly Rated with Best Warranty

Type: Other
Reviewed: 09/13/2019

Son-in-law has had SunPower Solar panels since 2010 and has never had a single problem. The warranty is 25 years on everything- panels, parts, labor, shipping


Panels

Type: Other
Reviewed: 09/12/2019

Good panels great throughout and warranty


The SunPower panels offered US manufacturing, higher efficiency than the other panels on the market and a longer warranty.


Go 415w or bust!

Type: Other
Reviewed: 09/08/2019

why get 305w panels that will stop producing 20% by year 12.. Get SunPower from Solar Arizona and get the best panels at the best price!


Wait 10 days for call that never came, then told to wait 10 more

Type: Residential Electric
Reviewed: 09/07/2019

I will start by saying the installation process with Sun Power was excellent. They installed the panels quickly and were very responsive. A 3.5 years later we need someone to come out and fix our system. I called on 8/26 and spoke with a very helpful customer support person. She walked me through some troubleshooting steps and we determined someone would have to come out to service our system. This is where things went downhill. I was told I would receive a call within 10 days to schedule an appointment for someone to come out and fix our system. I was assured that it would most likely be less than 10 days to receive this call. This was odd. Why cant they schedule it on this first call? Anyway, I thank her for the attempt at fixing it and waited for the call. Fast forward to mid-day 9/6, day 10. No call, no email, no communication. So I call and speak with another customer service person. This person informs me that they ordered the parts to fix my system and that I would have to wait another two weeks before they could schedule an appointment. At this point I feel like I am getting the run around. No one mentioned anything about ordering parts. When I pressed him for more information about why I now have to wait potentially another 10 days for a scheduling phone call after waiting 10 days for a scheduling call that never came. He very condescendingly reiterated what he said about the parts. I thanked him for that info and hung up. Weve been without Solar for 3 weeks now and SunPower doesnt really seem to care. How do they know what parts they need if they havent come out to see whats broken? Why cant you make an appointment if you know what you need to fix and have parts? After reading reviews it seems that SunPower has turned into yet another Solar company that takes your money, puts panels on your roof and wishes you the best as they laugh all the way to the bank. Should have waited for the Tesla roof.


Very Good Product

Type: Other
Reviewed: 09/07/2019

After 12 years our system is still going strong and working very well. Service has been excellent.


Wonderful product, as presented

Type: Other
Reviewed: 09/07/2019

After presentation, we felt they were the best product for us


Very excited for the panels! Amazing quality, warranty and production!


SunPower is king

Type: Other
Reviewed: 09/06/2019

Do yourself a favor, don't gamble on the cheaper panels. the price is still great compared to the utilitys


The best quality.

Type: Other
Reviewed: 09/06/2019

We researched a lot before making this decision and felt really good about making an informed decision on the system.


Quality

Type: Other
Reviewed: 09/06/2019

Overproduced year 1 and 2!


great product

Type: Other
Reviewed: 09/06/2019

one stop shop for guarantee beside they are the best pannel


Either the performance was poor from SunPower panels or the projections given to me were wrong. But I only got 82% performance out of my panels from the annual projections.


ERICAPIN

10/10/2019
Hello,I'm sorry to hear that your expectations have not been met. Providing excellent customer service is our main goal. When you have a moment, please send us a private message with your contact details. I will have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Great warranty and best efficiency

Type: Other
Reviewed: 09/03/2019

In doing a bit of research, SunPower panels were very highly rated for both their efficiency and one of the longest warranties available. So far, we've been very happy with the panels. They're a little bit more expensive than other panels, but I like having a panel from a company with a bit of history in the industry.


Outstanding solar panels

Type: Other
Reviewed: 09/03/2019

I wanted the best most efficient solar panel available.. The panels exceeded my expectations


Horrible

Type: Other
Reviewed: 08/31/2019

Would not recommend


Excellent product

Type: Other
Reviewed: 08/30/2019

Made in California and rated the highest


Industry leaders

Type: Other
Reviewed: 08/29/2019

I choose SunPower before this installation was to add to existing SunPower panels and wanted to benefit from having only one large solution, consolidated monitoring, etc.


terrible customer service

Type: Other
Reviewed: 08/27/2019

terrible customer service


Loved the brand

Type: Other
Reviewed: 08/26/2019

We wanted these panels to start from and they gave the best price on them


Wanted the best

Type: Other
Reviewed: 08/25/2019

SunPower has the best panels for production, both now and in 20 years, and they have the best warranty in the industry.


Excellent customer service and focus

Type: Other
Reviewed: 08/25/2019

I chose SunPower because they were/are Meritage home partner and it turned out to be a great experience for me.


Great solar panels!!

Type: Other
Reviewed: 08/24/2019

Best panels in the industry, in all aspects, from efficiency to warranty!!


Best warranty and best performance

Type: Other
Reviewed: 08/23/2019

No other panel can offer what SunPower can


Liked the look

Type: Other
Reviewed: 08/22/2019

We liked the look of these panels and that our rep said they have low degradation


Most efficient

Type: Other
Reviewed: 08/21/2019

We wanted the panels that had the best efficiency so John told us about the SunPowers


No support after purchase

Type: Other
Reviewed: 08/20/2019

Installer had them


Quality

Type: Other
Reviewed: 08/20/2019

After much research, we found the SunPower panel the most comprehensive and well warrantied product. They do not piece your system together with parts from multiple companies, it all works together nicely.


They were recommended by Cosmic

Type: Other
Reviewed: 08/19/2019

They were recommended by Cosmic Solar


High quality product

Type: Other
Reviewed: 08/19/2019

SunPower is a great warranty and lowest degradation rate over time. Their panels also look sleek and stylish.


Best Solar Panels

Type: Other
Reviewed: 08/19/2019

Best efficiency, best long term performance, best warranty.


Best Warranty

Type: Other
Reviewed: 08/19/2019

We reviewed other companies warranties and wanted to make sure that the warranty lasted longer than our financing.


Top Shelf

Type: Other
Reviewed: 08/18/2019

Excellent people selling an excellent product and service.


Panels efficiency

Type: Other
Reviewed: 08/17/2019

The cost of the product was the same as three others, but the SunPower panels were much better quality.


Best price per panel

Type: Other
Reviewed: 08/17/2019

We wanted these panels to start from and they had the best price available compared to other companies


Experienced firm

Type: Other
Reviewed: 08/14/2019

Recommended by Baltimore non-profit for City residents


Good looking panels

Type: Other
Reviewed: 08/13/2019

Loved the style of these panels


Highly recommend

Type: Other
Reviewed: 08/12/2019

Output and duration


best panels for the price

Type: Other
Reviewed: 08/11/2019

we wanted sun power panels from the start and happy we were able to get them


Recommended panels

Type: Other
Reviewed: 08/11/2019

I liked that can get 25 to 30 years out of these panels and they are more durable than others on the market


Excellent

Type: Other
Reviewed: 08/07/2019

The outcome of using SolarSun army panels was the best decision


Great quality

Type: Other
Reviewed: 08/07/2019

Had the best efficiency


Great Service

Type: Other
Reviewed: 08/07/2019

A+ for the overall proccess


High quality

Type: Other
Reviewed: 08/05/2019

Sleek design, highest power available at the price point, integrated installation equipment and highest efficiency panels.


Bulletproof

Type: Other
Reviewed: 08/05/2019

Solid Copper back Warranty


I looked at a lot of information and line and had recommendations from friends. I plan to use these panels for a long time, so I was willing to pay more. After getting more details from the local installer, I was convinced SunPower really makes the best panels available.


Efficient system, good reviews

Type: Other
Reviewed: 08/03/2019

i liked that the company claimed that over the life of the panels that there would be less than a 10% drop in performance.


EXCELLENT PRODUCT

Type: Other
Reviewed: 08/02/2019

The reviews were excellent and long lasting


Excellent product

Type: Other
Reviewed: 08/02/2019

Wonderful product given my limited time using the panels, I anticipate no issues.


All-in-One Company

Type: Other
Reviewed: 08/02/2019

SunPower has the reputation, quality of product, manufacturing, servicing, and even financing. It made the whole process super easy.


Excellent Warranty

Type: Other
Reviewed: 08/01/2019

Our solar panels came with a ten year warranty. So far, we only had one faulty panel.


They were rated best

Type: Other
Reviewed: 08/01/2019

Did the research & found them rated best


Great job!

Type: Other
Reviewed: 08/01/2019

Best product on the market with the warranty to prove it.


Reliable and local.

Type: Other
Reviewed: 07/31/2019

Reliable and local quality panels.


This was the one provided by Sun Run

Type: Other
Reviewed: 07/31/2019

Dont believe I had a choice.


quality panels

Type: Other
Reviewed: 07/29/2019

Very well reviewed by others


Solar Happy!

Type: Other
Reviewed: 07/26/2019

No complaints about my experience, start to finish!


Lease option available

Type: Other
Reviewed: 07/26/2019

Sunpower offered our lease option and they were even higher efficiency all black panels than we initially looked at


Quality Panels

Type: Other
Reviewed: 07/24/2019

Good quality high production panels


Great product

Type: Other
Reviewed: 07/23/2019

Recommended and brother has same panels


Recommended by Florida Solar One

Type: Other
Reviewed: 07/22/2019

Best energy output per panel


Amazing experience with Evoke Solar

Type: Other
Reviewed: 07/20/2019

Evoke Solar was outstanding. They were professional from start to finish. They have 15 years of experience and they totally know what they are doing. They provided us exceptional care, and they carry the best panels on the market (SunPower panels). Everyone thinks SunPower panels are more expensive, but Evoke Solar's quotes came in cheaper than the other companies. My theory is that they are less expensive because their panels are more efficient--which translates into less total panels being used.


Solar Panel Roof

Type: Other
Reviewed: 07/20/2019

After many bids I choose Sunpower installed by Mirasol Solar. The owner Scott was very knowledgeable about Sunpower and explained the long term benefits of a quality company like Sunpower. What actually sold me was Scott and how passionate he was about his company and the quality products they use and his customer service. I liked they have been in business for over 40 years. The installation crew was very professional, answered all my questions and was very prompt. My wife and I couldn't be happier with the finished product and so far the SUnpower system has actually produced more energy than I anticipated! Scott and Sunpower stand behind their word and have done everything he said he would do. We highly recommend Mirasol Solar!


Recommended by Renova

Type: Other
Reviewed: 07/17/2019

These were the panels Renova said they would install


Best warranty and efficiency

Type: Other
Reviewed: 07/17/2019

Best panel for the hot desert, warranty, efficiency. Been in business longer than the 25-year warranty


Great Quality

Type: Other
Reviewed: 07/14/2019

They were chosen based on the need and size of our home.


They are the rolls royce of panels

Type: Other
Reviewed: 07/14/2019

I researched online and sunpower makes the best panels and is also still in business, not the alot of other ones.


Best in Class

Type: Other
Reviewed: 07/13/2019

We chose SunPower because they are best in class panels in terms of efficiency and output and the only ones on the market that could meet our consumption with two projected EVs in the future. Plus they look great with all black and no white lines. And they have the best warranty on the market.


Comparison

Type: Other
Reviewed: 07/10/2019

The SunPower solar panels had better efficiency, superior warranty, used less roof area, and an overall better panel quality rating.


Good

Type: Other
Reviewed: 07/09/2019

Convenient


Quality Product

Type: Other
Reviewed: 07/08/2019

I chose SunPower for the higher efficiency panels due to a lot of shade present in my home.


Solar

Type: Other
Reviewed: 07/08/2019

My equipment is not working since 2 months


Great Panels

Type: Other
Reviewed: 07/07/2019

I like them.


See prior explanations

Type: Other
Reviewed: 07/07/2019

See above for more information


Great Solar system experience

Type: Other
Reviewed: 07/02/2019

Highest efficiency


Best value

Type: Other
Reviewed: 07/01/2019

These panels have great reviews and exceptional warranty.


Durable & Cost Saving Panels

Type: Other
Reviewed: 06/28/2019

These panels have withstood the wind and heavy rain. We are already seeing the savings from these sun-soaking panels.


Dependable

Type: Other
Reviewed: 06/28/2019

I did a lot research and found that Sun Power solar panels were top rated, dependable and the customers were satisfied with the quality they got and the price they paid.


best panels in the market

Type: Other
Reviewed: 06/27/2019

sunpower offers the best panels in the market and a great warranty


Recommended

Type: Other
Reviewed: 06/25/2019

Panels are working great. Love the black with the chrome trim


So far so good!


High power panels


Best decision I ever made

Type: Other
Reviewed: 06/23/2019

hey completed the job in a small amount of time when it was installed. 5 months later I hah Hail damaged and the reinstalled new panels to bring the system back up to par.


Great Process in Boerne

Type: Other
Reviewed: 06/22/2019

Customer service was top notch.


Great service and installation

Type: Other
Reviewed: 06/22/2019

Professional installation, great service, and quality product


Excellent online review

Type: Other
Reviewed: 06/21/2019

They were chosen by Ad-Energy, and everything we read about them was very positive


We chose SunPower because James provided a clear explanation of what SunPower offers. We were able to compare with other companies and ultimately decided to go with SunPower due to the superior warranty and monitoring system.


Recommendation from my contractor

Type: Other
Reviewed: 06/19/2019

Recommendation from my contractor


THE Best Company for Solar

Type: Other
Reviewed: 06/19/2019

They cover every aspect of their product.


They are local and have been in business for a while and they have great reviews.


Recommended by PV Squared

Type: Other
Reviewed: 06/17/2019

The most efficient/effective solar panels on the market


Excellent reputation

Type: Other
Reviewed: 06/15/2019

Schools have them. Their guarantee is unmatched and the quality of the panel is excellent.


Great panels and High efficiency

Type: Other
Reviewed: 06/14/2019

We chose these panels because they were same price as others and they had very high efficiency


Quality

Type: Other
Reviewed: 06/13/2019

Quality products


Recommendation and Reputation

Type: Other
Reviewed: 06/10/2019

Citadel recommended SunPower and I did some research and found them to produce a quality system


#1 brand

Type: Other
Reviewed: 06/10/2019

Easy best production rates


SunPower

Type: Other
Reviewed: 06/06/2019

These guys were very professional and Timely. The installation went flawlessly. There experience shines through in spades. The sunpower panels and hardware are the best hands down. My only negative is the SunPower monitoring software it NOT very detailed and needs a major update.


SunPower Panels

Type: Other
Reviewed: 06/06/2019

We chose SunPower panels because of their great warranty.


Good reputation

Type: Other
Reviewed: 06/06/2019

Good reviews. Also, friends have them installed.


roof solar

Type: Other
Reviewed: 06/06/2019

Here is my one year review of my home solar installation by Northern Pacific Power Company. Technician came out and surveyed my roof and I submitted a history of my electrical usage. This was used to develop a proposal based on my needs and my roof environment. This evaluation was done at no cost or commitment to me. Based on their recommendations, we installed Sunpower 7.56Kw system, which included micro invertor on each of the 21 panels ( Sunpower model SPR-X22-360-C-AC). These panels come with a 25 year warranty. Also included was upgrading my main electrical service panel to accommodate the solar circuit. The plans from Northern Pacific were through and when submitted to building department, made the permitting process go easy with no issues. The staff both on site and when I called with questions about my order were very helpful and answered all my questions quickly and completely. There was a total of 21 panels installed on my roof and since it was installed twelve months ago has worked flawlessly. There was a $9,000 tax credit on my federal return that made this purchase more affordable. (I am told this credit will no longer be available after 2019!!) The previous twelve months I spent $2,500 for electricity on my all electric home. Since being changed to a solar account with PGE, my only monthly costs has been minimum delivery charge that varied from $4.76 to $5.26 However since PGE posts a California Climate Credit of $27.70 every six months, I havent paid the monthly fee. But now I have my first annual bill with PGE or true up and I owe $389.60 for the electricity I have used from PGE for the whole year!! At this rate my solar system will have paid for itself in 11 years. However this is assuming PGE doesnt raise its rates. If they do, the value of using solar will increase and my break even or pay off time will be reduced further. It is worth noting my power use increased after my solar system was installed. This is due to my installing a 220 volt spa, otherwise I probably would have broke even. It wasnt until winter was almost over that I changed the temp settings to a lower default setting and only raised it before use. In conclusion, I am very pleased with my solar system and would urge anyone thinking about it, do it before the end of 2019. Northern Pacific Power was knowledgeable and professional from the technician doing site analysis to the plans department, phone support and especially the installation crew. The installation looks attractive and well done.


Just the best

Type: Other
Reviewed: 06/05/2019

using SunPower solar panels prior have given me the best performance and quality. Knowing the company will be here in the future is very reassuring.


Quality and warranty

Type: Other
Reviewed: 06/03/2019

Had the best warranty and also the least degredation


PV Squared Elite Distributor

Type: Other
Reviewed: 06/03/2019

After PV Squared quoted with SunPower, I started researching on my own. I read many positive reviews about SunPower panels. Only ones I wanted installed.


Designed house roof to fit SunPower

Type: Other
Reviewed: 06/03/2019

House roof was sized to evenly fit 3 rows of 9 Sunpower 360 panels. Sunpower have a high efficiency rating to maximize power for the roof size.


Thrilled with project and product

Type: Other
Reviewed: 06/03/2019

We have been thoroughly satisfied with Sun Power panels. Quality product. I would recommend to anyone looking for a reliable solar experience!


Warranty period and Performance

Type: Other
Reviewed: 06/01/2019

I like that SunPower has a 25 year warranty on the inverters and panels. They also have a high efficiency rating.


Gosolar

Type: Other
Reviewed: 05/30/2019

USA based company made in USA


AMERICAN MADE SOLAR PANELS

Type: Other
Reviewed: 05/28/2019

The best quality panels available are from American company Sunpower, I purchased from an American business and not a foreign one. Not only the more efficient but the all black solar cells, anti-reflective glass gives a touch of style and awesome roof looking. Warranty and efficiency is unmatched by any other competitor.


Excellent product

Type: Other
Reviewed: 05/27/2019

Highly rated and reliable


They get more power on the upgraded panels

Type: Other
Reviewed: 05/26/2019

Upgraded solar gets more watage


works great so far

Type: Other
Reviewed: 05/24/2019

I am satisfied with the system performance


Aesthetics and warranty

Type: Other
Reviewed: 05/23/2019

SunPower manufactures all parts except for the micro converters which are made by Enphase. Each panel has its own micro converter for better, uninterrupted performance. Black panels are more visually unobtrusive and desirable.


Remove and replace operation

Type: Other
Reviewed: 05/22/2019

We had already chosen SunPower years ago, are very happy with them. But this was strictly remove ND replace operation for a re-roof.


We are very pleased with the system.

Type: Other
Reviewed: 05/22/2019

The customer service and quality system.


best on market

Type: Other
Reviewed: 05/22/2019

after extensive research SunPower panels where I best


Best Brand

Type: Other
Reviewed: 05/21/2019

I only wanted the best!


Least amount of degradation. Work great!


SunPower solar panels

Type: Other
Reviewed: 05/17/2019

These panels are built in the US and were recommended by Sunergy Systems.


Thank you!

Helpful and professional

Type: Other
Reviewed: 05/17/2019

Referred by a friend whos very advice I hold in high regard.


Congrats on going solar, Mary!

Great Solar Company

Type: Other
Reviewed: 05/17/2019

I choose Sunpower based on the quality and warranty of their products.

I am very happy with my system and would highly recommend them to anyone interested in solar.


Fit our needs

Type: Other
Reviewed: 05/17/2019

After reviewing a few options SunPower seemed to be the best fit for our solar needs. They have a great warranty and estimated solar revenue.


Thank you, Kim!

Best Panels

Type: Other
Reviewed: 05/16/2019

Online research showed excellent quality, high efficiency, best warranty I could find.


Best efficiency

Type: Other
Reviewed: 05/16/2019

Based on what I read on the web, SunPower produces amongst the best panels.


They are the best

Type: Other
Reviewed: 05/15/2019

Design,maximum value, expandable, superior system reliability.


Excited about saving money.

Type: Other
Reviewed: 05/14/2019

They are the best. Constant communications and accuracy with the installation process. I waited to get my first electric bill to accurately report the savings. Our bill was $41 less and the panels were only operations for 10 days of the billing cycle. We are excited to see how much we will be able to save each month. AND WE ARE SAVING THE PLANET!!!!!


Best Products

Type: Other
Reviewed: 05/12/2019

We got SunPower 360 watts panel...Their technology for monitoring is very good...They have innovations


Suntutiy never told me the name of the solar panels me


Great service

Type: Other
Reviewed: 05/10/2019

Dependable. Trustworthy


Best Product on the Market

Type: Other
Reviewed: 05/08/2019

SunPower is the technology leader in Solar panels and has hands down the best warranty across the entire system of any company out there.


Thanks, Barry! Yes, our 25-year Power & Product warranty is definitely a feature that differentiates SunPower from the competition.

Great reviews online

Type: Other
Reviewed: 05/08/2019

I am a review watcher. Great reviews is what won my vote!


Beautiful and high performance panels

Type: Other
Reviewed: 05/08/2019

The black SunPower panels blend well with the roof. Their racking system (completely invisible) is much better than others I have seen


Great company

Type: Other
Reviewed: 05/07/2019

Numerous quotes but Sunpower by Sunnymac blew everyone away. Stephen Maier work with us from start to finish and couldn't have made the process any easier. Any questions that we needed answered were only a phone call away. Panels are sleek, clean and look great compared to other panels. The app that monitors the system consistently shows power going back to the grid which is money in my pocket. I couldn't be happier with our Sunpower by Sunnymac.


SImply the best panel on the market

Type: Other
Reviewed: 05/07/2019

SunPower solar panels are the most durable and highest yield panels available. nuff said.


Work great so far!

Type: Other
Reviewed: 05/07/2019

These are what our installer recommended.


High efficiency

Type: Other
Reviewed: 05/06/2019

That it what Semper Solaris offered me and they had 25 year warranties including labor and shipping.


The X22AC panel system worked correctly the first time. My wife an I could not be more pleased. I recommend Sunpower panels because they are the best engineered and highest power producing panels on the market. They have one of the lowest degradation (most power production) over 25 years. The copper back plane on each cell makes this possible.


Amazing!

Type: Other
Reviewed: 05/05/2019

I chose SunPower because they came highly reccomended by SolarDot. They helped me choose the right brand/panels for my house.


Price, Price, Price

Type: Other
Reviewed: 05/05/2019

I chose SunPower because it fit into my budget! I was afraid I was going to be spending a lot of money. I knew what I had as a budget and they made it happen!!


Good reputation

Type: Other
Reviewed: 05/04/2019

See earlier comments


Researched info on internet

Type: Other
Reviewed: 05/03/2019

We looked at many different panels and Sun Power was the very best and cost effective.


It was recommended

Type: Other
Reviewed: 05/03/2019

SolarDot highly recommended the panels for the installation.


Great warranty

Type: Other
Reviewed: 05/03/2019

They have a terrific warranty, and good support as well.


Panel integrity

Type: Other
Reviewed: 05/02/2019

Sunpower makes their own panels, so system integration is assured. Also their panels use microinverter technology so no need for another piece of equipment outside the house.


Great Panels

Type: Other
Reviewed: 05/02/2019

Looks nice, good product, great price.


Seamless

Type: Other
Reviewed: 05/02/2019

My salesman recommended them and he is so good id took his word for it


Very polite

Type: Other
Reviewed: 05/02/2019

Overall a good experience


Comparison was easy

Type: Other
Reviewed: 05/01/2019

The salesman from Renova brought samples of three different panel brands. Sunpower had the best stats and durability.


Review

Type: Other
Reviewed: 05/01/2019

The panels seemed to be good quality.


I got the best for the best price

Type: Other
Reviewed: 04/30/2019

The title says it all...why wouldn't you want to have a system that is the best and its affordable


Reputation

Type: Other
Reviewed: 04/30/2019

Efficiency and styling


Happy Solartech customer

Type: Other
Reviewed: 04/30/2019

First Sunpower panel is he near in industry. Second, I got very good incentive. Third, the salesman, the installation, the service is excellent. They are also roof company. This is important because solar panels are on your roof for 25 years. When your roof is having problem, you will call the roof company, Solartech to take care your roof and solar at the same time.


We just had our system go fully operational yesterday and we can't be more happy with the experience we had with Clean Solar. Their estimation/bidding process was they most thorough and personable. Once we decided to move forward with them, the entire process was stress-free. Clean Solar's project manager handled all the scheduling, logistics, and paperwork. We decided to install Sunpower, partially due to the quality, and that Clear Solar are a Sunpower Elite Dealer. Installation went without a hitch and I honestly believe the panels make my house look better. Thanks Clean Solar for the great work!


Product and performance guarantee

Type: Residential Electric
Reviewed: 04/30/2019

I am completely dissatisfied with SunPower and intend to make sure anyone I know does NOT use them. This is the second major issue we have had with them. The first was their delays in fixing a safety issue with our system (our house could have burned down) and now with the performance guarantee check. Be aware that the SunPower lease says that the performance guarantee check that is due the lease owner goes to the current lease owner. This means if you sell the system the new owner gets the full amount. In my case, the new owners only had the lease for 10 days of the year. I called SunPower and they are refusing to split this up and said I have to contact the new owners and work it out with them. This is completely unsatisfactory in a day and age when it is easy to know how to split the funds. Looking for more sites to post this comment to now.


ERICAPIN

05/03/2019
Hello, We apologize for the experience you had with us. I'm sorry your expectations have not been met. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. We appreciate your business and truly value your feedback.

Freedom Solar was professional and supportive.

Type: Other
Reviewed: 04/30/2019

We had our SunPower solar photovoltaic system installation by Freedom Solar Power completed last month (March 2019), despite a delay due to a new HOA transitioning from the developer. Freedom Solar worked with us the whole way ensuring not only the panel planning and installation steps were conducted professionally and efficiently, but the permits and agreements with the city, HOA, and Oncor were completed smoothly to include guidance on a power provider and plan after the installation. We enjoy looking at the SunPower app (application) on our smart phone to view the amount of solar power generated by our system. We will include the solar investment tax credit of 30% in our 2019 taxes. We definitely recommend Freedom Solar Power to everyone wanting solar energy.


One of the best panels

Type: Other
Reviewed: 04/30/2019

Ive done research on these panels and the top 3 panel companies. These overall are the best and gets you more energy per panel. Currently this system is powering my whole house and I owe nothing to PSEG for outrageous charges they charge for electricity


Peace Of Mind, Trust and Confidence

Type: Other
Reviewed: 04/29/2019

I worked with James Govea of Freedom Solar. My experience has been phenomenal. James patiently explained the benefits and the process and gave me enough time to process and make decisions. I had to wait a year after our first meet, to go solar and he was never pushy, which is my favorite experience. The way James explained helped me have confidence and it built trust. I have recommended James to many of my friends as well. On the day of Installation, it was like a well planned choreography. over all, my experience is seamless and trouble free. It feels like a family now, to be part of Freedom solar and Sunpower. In short, "Peace of Mind". Period!


I can't wait to start saving! I just got installed today and I was nervous about it. They did such an amazing job though. The installers were great! Michael Sandoval was the person who signed me up. He was so nice and funny. He explained everything thoroughly and answered all my questions. He made sure we were confortable and informed throughout the whole process. He also came to my house today to make sure the install was going well. I'm so glad I chose Sunpower by SunnyMac Solar for my house. I will definitely be recommending you guys to whoever asks about my panels. Thanks so much guys!


Recommendation

Type: Other
Reviewed: 04/29/2019

Per salesman recommendation


Had to put something

Type: Other
Reviewed: 04/28/2019

We never purchased the panels. Had to put something in to complete review of power home solar


Solar Systrm

Type: Other
Reviewed: 04/27/2019

Great experience!!!


Highly recommend

Type: Other
Reviewed: 04/27/2019

Highly recommend EmPower. Ask for Matt Brill. He was great to work with and highly knowledgable.


Do Not Use Sunrun

Type: Other
Reviewed: 04/26/2019

Was told they were a great company. i was lied to


ERICAPIN

04/29/2019
Hello, I'm sorry that you feel that way about SunRun, which is a third party dealer. I would like to help you with any questions you may have about our SunPower products. Please send us a private message with your contact information and I will have an Executive Service Specialist reach out to you. Thank you for your feed back.

Best Quality & Warranty

Type: Other
Reviewed: 04/25/2019

Best Quality, Warranty, Efficiency


Claimed to be the best

Type: Other
Reviewed: 04/25/2019

Claimed to be the best. I continued to receive calls


ERICAPIN

04/25/2019
Thanks for your feedback and I’m sorry to hear that your expectations have not been met. Please send us a private message with you questions and we would be happy to help you.

Company Discount

Type: Other
Reviewed: 04/24/2019

Panels working great.


High efficiency and great appearance

Type: Other
Reviewed: 04/24/2019

Recommended by CEC


Black on black 350

Type: Other
Reviewed: 04/24/2019

Best looking panels on market. These babies soak up the sun being in the cash and look sharp. Recommend taking a look at them when designing your array


Best panels, more power

Type: Other
Reviewed: 04/24/2019

They produce the most power. Best in market


Efficient and Attractive Panels

Type: Other
Reviewed: 04/24/2019

We chose SunPower panels because they are very efficient and have an excellent warranty. In addition, the panels themselves look very nice!


Best panel rating!!

Type: Other
Reviewed: 04/23/2019

They're the best paint on the market and I like the looks of them!!


Recommended by Cosmic Solar

Type: Other
Reviewed: 04/23/2019

25 year warranty, #1 in Panel efficiency, durability, sustainability


Good company

Type: Other
Reviewed: 04/23/2019

After looking up company and reviews was an easy decision to make.


Awesome

Type: Other
Reviewed: 04/23/2019

Love my solar panels!! Very clean look compared to my neighbors!!


Good company

Type: Other
Reviewed: 04/23/2019

Because of Renova.


Very good presentation and professional

Type: Other
Reviewed: 04/22/2019

Will like my electricity bill lowered and also help the environment


We were doing a unique application and as they looked through the options available this equipment offered the best outcomes.


Very good Company and product

Type: Other
Reviewed: 04/19/2019

the sales guy and products the company offered


Good Price for quality

Type: Other
Reviewed: 04/18/2019

Compared to other panel brands they seem to be the best as far as efficiency goes. Also I like that there American made.


Most efficient for the space

Type: Other
Reviewed: 04/18/2019

Sunpowers production for the available space and warranty were unmatched


Worth the wait

Type: Other
Reviewed: 04/18/2019

Chose them as they install Sun Power panels which I needed for my limited south facing roof


Company who cares about you

Type: Other
Reviewed: 04/18/2019

Bobby was wonderful in explaining the cost benefit along with what to expect from the solar system.


Straight to the point, no BS

Type: Other
Reviewed: 04/17/2019

All their panels are made in-house, no middleman or outsourced panels. Good quality panels that takes up less space. There are no subcontractors. Everyone is employed by SunnyMac. They worked with my credit score. Salesperson was completely honest.


Simple instalation

Type: Other
Reviewed: 04/17/2019

Built in inverters, as well as a great warranty, makes the Sunpower solar panels a no brainer!


Best Panels Out There

Type: Other
Reviewed: 04/17/2019

Sunpower panels are the most efficient available. We have had our system since 2015 and it's worked beautifully. We also love the app and are able to see our clean energy production.


they were good

Type: Other
Reviewed: 04/16/2019

price and good service


Very Happy

Type: Other
Reviewed: 04/16/2019

great work and easy process


Great quality product

Type: Other
Reviewed: 04/15/2019

When the sales representative showed us examples of the panel material we were impressed with the quality of material used.


Great Product

Type: Other
Reviewed: 04/13/2019

No one is going to offer a better product and the warranty to go with it!


I saw the demonstration of SunPower panels vs traditional panels. A traditional solar cell shatters when flexed and will crack over time from thermal expansion and contraction. The SunPower one does not crack or shatter because it's not ceramic based (it's copper backed). Also, I plan to have these for decades, and the degradation rate is the lowest in the industry. Yes, SunPower costs more, but if you want it to last, SunPower panels are the best. SunPower PVS5 monitoring system with microinverters could be better. It's not bad, but I've seen better.


Bill Zane is a caring and thoughtful salesperson that guided us throughout the entire experience and made everything friendly and painless and I highly recommend him and the company


Great process

Type: Other
Reviewed: 04/12/2019

Easily installed and quick


Highest rated product on the market! Best warranty!


Thank you and glad you're happy with our best-in-industry 25-year Power & Product Warranty.

After talking to the sales guy we went online and read for ourselves and were very impressed by Sunpower panels.


Thank you Noredy!

Panel Chosen by Installer

Type: Other
Reviewed: 04/11/2019

I was less concerned with the panels than I was the charge controller or inverter.


Everything is what they make.

Type: Other
Reviewed: 04/11/2019

First class panels, with different wattages to choose from.


Excellent We installed our system in March and we just receive the bill of $3.67 after paying with the extra energy $17,86 garbage service, $8.63 Storm water Charge and $11.60 taxes. incredible system and incredible Team. Dennis the sales person was very knowledgeable, professional and he gives us time to questions and to think about it. The installation team did the whole job in less than 6 hours and the were very attentive not only on their job but also to the garden and the whole surrounding. Kudos to Ray Solar Team We could not be happier. Gabriele


Thank you Gabriele! That's great to hear you're saving money with solar.

Panels

Type: Other
Reviewed: 04/10/2019

One the company we chose used


Sun power

Type: Other
Reviewed: 04/10/2019

Overall reviews and product


Best Panels

Type: Other
Reviewed: 04/09/2019

I really like the black on black look as it compliments my roof.


quality

Type: Other
Reviewed: 04/09/2019

they provided me with very good quality panels.


We have already referred several others


Thank you Melanie!

They seem good

Type: Other
Reviewed: 04/08/2019

We had one panel randomly shatter for no reason after the first winter. Replaced under warranty at no charge to us.


Thank for choosing SunPower! Glad our 25-year Power & Product Warranty came in handy for you.

all the reviews this product looked the best

Type: Other
Reviewed: 04/08/2019

i liked the look of the panels


Awesome!

Type: Other
Reviewed: 04/07/2019

The sales team was very knowledgeable and explained everything and we saw it was the best fit for us


Suns park is the panels that I got

Type: Other
Reviewed: 04/06/2019

That was what Solar-Ray use


Salesperson Rich

Type: Other
Reviewed: 04/04/2019

Clear explanation of system. Reasonable Cost.


Great Product!

Type: Other
Reviewed: 04/04/2019

After more than a year of research, many conversations and quotes, we chose Solar-Ray and we are extremely satisfied with our decision! Quality workmanship by the installation crew. Installation was fast, painless and were praised by Orange County and Duke Energy inspections. As far as Customer Service, we have direct contact with company owner Mike Brown and he's always there to respond to our questions openly. Our Salesperson Mustafa Subasi, he's like family now! Clear and direct responses regardless of how many times we made the same questions. He even stopped by our home to start the system for us. And most importantly, no other company beat his competitive quote! Thank you Solar-Ray!


Excellent Products

Type: Other
Reviewed: 04/03/2019

Exploring the competition, it is very clear that Sunpower is leading the market in quality, performance and products.


Being offered a fixed rate with a premium product made this an easy decision. Saving a lot from day one and not worrying about an escalator was a simple choice.


Thank you for choosing SunPower!

Excellent product and customer service

Type: Other
Reviewed: 03/31/2019

Best product on market and known for great customer service after purchase.


Good quality

Type: Other
Reviewed: 03/30/2019

I really like how all the products are made in the USA and they have the best warranty


Fast and Friendly Company

Type: Other
Reviewed: 03/30/2019

I had 30 panels installed and am now on free days. I work from home and my son is home schooled so there is always someone here. Getting the days electricity for free is a great help to us financially. Freedom Solar installed the panels in one day. The entire process from Consultation to completion took just under 2 months. I am already considering more panels and going off grid.


Durable, flexible

Type: Other
Reviewed: 03/30/2019

We were impressed by the flexibility of the SunPower panels, their durability rating is good, and we liked the microinverters on the panels, which give us the ability to expand the system easily if the need arises.


The best choice in Phx

Type: Other
Reviewed: 03/29/2019

I chose Sun Valley Solar because of ther professionalism and responsiveness even before we were under contract.


Recommended by SolarFive

Type: Other
Reviewed: 03/28/2019

They were the ones recommended by SolarFive.


Best panel on the market

Type: Other
Reviewed: 03/26/2019

By far one the best panels on the market.


Great company

Type: Other
Reviewed: 03/26/2019

I chose them because of the reviews and also my friends have done business with them!!!


Best solar panel for my case

Type: Other
Reviewed: 03/25/2019

I choose the SPR-E20-327 because it is the best panel for my budget


Rated vs Reality

Type: Other
Reviewed: 03/25/2019

The system is rated at 9.3kw, but realistically, it generates more like 8.4 peak on clear days. Take into account accumulation of dust on the panels, this is very reasonable.


Thank you for choosing SunPower! Yes, it is helpful to keep panels clean for maximum production. Hopefully you're aware that there are many window washing services that also specialize in cleaning solar panels, and it is affordable. Check with your local SunPower dealer for recommendations.

350 Equinox System

Type: Other
Reviewed: 03/25/2019

Phenomenal all black panel, best output and look!


Tier 1 white glove service

Type: Other
Reviewed: 03/24/2019

This is a review of my experience with Tayco Electric. I choose Tayco based on a number items. One was that they are certified installers of SunPower Solar Systems. The second was when I actually called them the first time and spoke with Whitney. Between knowing the riggers of being SunPower certified and the wealth of information they had on solar panels and systems I knew I would be in good hands. Turns out good hands was an understatement. Everything was installed and handled like true professionals. From inspections to symmetry on the layout. They told what my production would be before we started and they were spot on. They told me what this would look like when completed, they were spot on. I couldnt be happier with the way they treated me as a customer. Its the way it should be.


Professional Company

Type: Other
Reviewed: 03/23/2019

Professional sales, installation and support team. Gave the best price for the best system I needed.


Sunpower are the most efficient panels

Type: Other
Reviewed: 03/22/2019

We install the Sunpower 360 watt panels. Our system looks great, produces great and we are very happy! Savkat Solar did a great job.


I did not choose

Type: Other
Reviewed: 03/20/2019

I did not choose them; they were chosen for me


Great Solar Experience

Type: Other
Reviewed: 03/19/2019

Sunnova Energy Corporation


Great

Type: Other
Reviewed: 03/19/2019

Great looking and great product.


very professional people

Type: Other
Reviewed: 03/18/2019

advertisement looked good


American made panels that held up to the test records for efficiency and durability in harsh weather.


Nice looking

Type: Other
Reviewed: 03/17/2019

They are some of the best panels on the market.


Best Equipment

Type: Other
Reviewed: 03/17/2019

They have a reputation of being the highest quality and they were recommended by Positive Solar Energy


Better price


Best Available

Type: Other
Reviewed: 03/15/2019

SunPower offers highest initial and live time efficiency and longest Warranty/Guaranty in the USA


Great panels

Type: Other
Reviewed: 03/14/2019

These are great if you have a small roof and you are looking to get maximum punch. A couple of times i have been amazed at how good they are at generating energy even when its overcast. Very happy with the choice.


Thank you! Glad you're enjoying the benefits of our high efficiency solar panels — they're great even in low light situations.

Efficient Panels

Type: Other
Reviewed: 03/14/2019

Our impression of the SunPower system is that it is efficient and of high quality.


Awesome

Type: Other
Reviewed: 03/14/2019

To go solar and help the environment and save money.


Trust Brand

Type: Other
Reviewed: 03/13/2019

Chose them because they are industry leading brand and most trusted


Excellent system

Type: Other
Reviewed: 03/13/2019

Quality and efficiency


SunPower Products

Type: Other
Reviewed: 03/13/2019

I researched and compared several brands of panels and went with SunPower based on their quality, power generation and warranty.


Tier 1 panel

Type: Other
Reviewed: 03/13/2019

Most efficient panel on the market with a 25 year bumper to bumper warranty


Thanks, Donna! You're correct! We have a best-in-industry warranty that covers your complete solar system, unlike other companies who might only warranty certain parts for shorter lengths of time.

I was offered SunPower

Type: Other
Reviewed: 03/09/2019

This particular company quoted SunPower. I researched them online and they seem to be a reputable company.


Very happy

Type: Other
Reviewed: 03/08/2019

Recommended by li power solutions


High efficiency

Type: Other
Reviewed: 03/07/2019

They are the only company that stands behind their product and installation


So far so good

Type: Other
Reviewed: 03/07/2019

We chose them b/c they were provided by our solar company CAM Solar


Hard to deal with

Type: Other
Reviewed: 03/07/2019

Sun Power has the best technology. But not very responsive. Evoke helped a lot


Thank you for your feedback. Sorry to hear you had trouble with any questions you might have had. Please reach out to me at Kari.Hulac@SunPower.com if you need further assistance.

9.5 of 10.0 Well handled from beginning to end.


Thank you so much for choosing SunPower!

SunPower Equinox

Type: Other
Reviewed: 03/06/2019

They have the best track record with manufacturing highest quality solar panels and have the best warranty in the business. They produce the best looking panels as well with the best production. The monitoring App is very user friendly and informative.


Thank you for helping to change how our world is powered.

Made in USA

Type: Other
Reviewed: 03/06/2019

Recommended by two others who did extensive research and chose SunPower for their own installations and had a good experience. I am happy with my choice.


Best technology in my opinion

Type: Other
Reviewed: 03/05/2019

Performance and looks


Thank you!

Panels are great

Type: Other
Reviewed: 03/04/2019

Quality and appearance


Thank you!
Thank you!

High quality

Type: Other
Reviewed: 03/04/2019

They had a quality reviews with leading edge technology with efficiency and durablilty


Warranty

Type: Other
Reviewed: 03/04/2019

Researching solar panels SunPower consistently was rated high for warranty, output and reliability.


Thank you, Alli!

Recommended by Renova

Type: Other
Reviewed: 03/03/2019

Renova reviewed construction and technical attributes of SunPower


Best quality for the price

Type: Other
Reviewed: 03/01/2019

Quality, price, reliability and warranty


Primo Solar Company

Type: Other
Reviewed: 03/01/2019

It was a pleasure having Freedom Solar providing me with a high quality residential solar system and seamless primo service from start to finish. In fear of leaving someone out I will not mention all of the wonderful personnel at Freedom Solar who were part of my experience, but they were all great to deal with, professional, friendly, and knowledgeable. They were caring of my concerns regarding the layout of the system and did a great job.

I highly recommend them !

Ruben


Great Pannels

Type: Other
Reviewed: 03/01/2019

These are great 370 watt pannels


Sunpower was decent

Type: Other
Reviewed: 02/28/2019

Was recommended


Very highly

Type: Other
Reviewed: 02/28/2019

Had best deal


I love it

Type: Other
Reviewed: 02/28/2019

Every thing goes well,the important is after installing the panel my Edison bill is so so cheap,love it.


Fine

Type: Other
Reviewed: 02/28/2019

SunPower panels were commended as being a strong contender in the field and they were backed by a warranty that covered exposure to salt water/coastal air. However, SunPower has the worst customer service.


Hello, We're sorry to hear you've experienced a customer service issue, and we'd love the opportunity to make it right. Please email me at Kari.Hulac@SunPower.com so we may assist you.

Awesome team

Type: Other
Reviewed: 02/28/2019

Nathaniel did the site survey today. He was fantastic! He was right on time and did everything in a timely manner. He was very professional and Im really glad ION Solar is going to do our install!! Just had the panels installed Feb 27th! Crew was fast and very professional! Thanks Ion Solar!


High quality

Type: Other
Reviewed: 02/28/2019

I had a smaller roof and Sunpower panels were more efficient


Worst company ever!!

Type: Other
Reviewed: 02/25/2019

My experience with SunPower has been a nightmare from the very beginning!! Worst decision ever, when the salesman was standing in my kitchen I expressed how important it was that I get system big enough to handle my consumption. My wife and I did not want 2 electric bills. We had nit yet moved into our new home and I suggested we wait until we had a years worth of bills so we could get the right size system. Our salesman Steve R, swore up and down that they would design a system that would cover all of our consumption. Not even close!! I have had a JCP&L bill in 5 of the last 12 months. I was told the install would take 2 days it took over 2 weeks! The monitoring system they promised is an absolute joke, it has not worked since day one! I have to rely soley on their word to know how many killowatts my system has produced. The latest debacle is my roof has sprung a leak, they sent a company they have on retainer to investigate. The crew determined that there was a leak because the bolts used to secure the system to the roof didn't have the proper amount of sealant. They assured me they fixed the problem. During our last rain storm I can hear water drip, drip, dripping inside my bedroom wall. When I brought this to their attention they told me because there is no evidence of damage in my house they are not willing to do anything. They want my Sheetrock to decintegrate before they will do anything. The report by the repair crew clearly states the issue was caused by the solar installation, but they want me to hire my own roofer. They even tried to tell me the report had a "typo" where the report stated that the leak was caused by the solar installation. I can't stress enough how horrible my experience has been with SunPower. Stay away!!!!


Hello Jay, I'm sorry to hear that you've had an issue with your SunPower system, and I see that you have a case open with us. I'll reach out to the customer service team to see if they can assist you.

My Sunpower system stopped transmission over 10 months ago. At time of install Sunpower claimed that they would contact me within 48-72 hours in case of any transmission failures. I was never contacted. The only way I found out when you went online at the end of the month to view my production. I immediately contacted Sunpower. After repeating the troubleshooting process over and over they finally admitted that my gateway/data logger was failing and it was under warranty. To cut a long story short. It is now over 10 months later and they still haven't replaced the parts to get my transmission back. I've spent days on end on the phone with them, and their authorized dealer. I can't even get a face to face service visit scheduled with the dealer that they say I have to do business through. I don't have any faith in Sunpower, and very little faith in their dealer in my area. Look elsewhere.


We are very sorry to hear about this, and we'd like to help you resolve this as soon as possible. Please email your account contact information to Kari.Hulac@SunPower.com. Thank you!

I have had my solar system for about 10 years and for the most part it has been operating as expected. After a drop in production, I contacted Sun Power for warranty work (25 year warranty). They verified that the power production was out of spec and referred me to a local Sun Power dealer to provide the warranty work. This was not the original installer of the system but an alternate since the original installer went out of business. I was later informed by the 3rd party servicer that there would be a $250 charge for the labor on the initial inspection since they were not the original installer of the system. I reviewed the Sun Power warranty online and it specifically stated that labor is included; there is no mention of an exception clause. I followed up with Sun Power directly thinking that the $250 labor charge was an error, they confirmed that it was not. After going round and round with the warranty rep for about 10 minutes, reinforcing that this information is not listed on the website and violates the consumer's faith in the company, I was told that if an issue is identified I can apply for a reimbursement for a credit for the initial $250 labor charge. I requested a conformation email of this reimbursement practice as proof that the offer was mad to me and I was not just making it up if and when I would seek reimbursement. The agent took and verified my email information and stated that she would send over a reimbursement offer conformation email. We will wait and see if an email ever arrives and some modicum of trust is rebuilt with Sun Power.


SunPower proudly stands behind its warranty, which is the best in the business. Your SunPower warranty will cover any labor cost associated with a product we manufactured as long as the problem is determined to be product related. Since the nature of the problem cannot be determined without a site visit, and there is always a possibility that the problem is not product related (i.e. installer workmanship), the possibility of a diagnostic charge exists. However, if during the site visit it is determined to be warranty related, there would be zero out-of-pocket expenses to the homeowner.

Horrible Customer Service when re-selling home

Type: Other
Reviewed: 02/11/2019

Buying solar from sunpower was great. Trying to get them to do their job when you are selling your home is horrible. The buyer of my home completed their application for the assumption of lease weeks ago and they still have done nothing to process the application. My realtor has called them daily for weeks and they refuse to let her speak with the manager or anyone working on the application. Every time having to speak with someone new and never making progress. My house is due to close escrow in 8 days and sunpower is still dragging their feet. Once they take your buisness they do nothing else for follow through. I do not recommend sunpower and will be using a different solar company on my next house.


My Sunpower Nightmare

Type: Other
Reviewed: 02/11/2019

I was so excited about going solar. I felt I did my research and decided on Sunpower to go solar. My nightmare began 3 months after installation. My solar stopped working due to a faulty inverter. So, after install of solar in June 2018, my solar stopped working in October 2018. I have been paying on a solar lease for 4 going on 5 months for a solar system that doesn't work. Therefore, yes I am also, paying the electric company. So, now after getting solar I am paying double. Sunpower will put you on hold for extended periods. Then will say we are ordering you a new inverter, please wait til February, now it's Febuary and they are not replacing my inverter. Instead they are trying something else. In the mean time yes I am still paying my lease. Not many people pay to lease something that doesn't perform, but I am stuck in a lease. So, don't live my nightmare. Run the other way "Do Not Use Sunpower" unless you want to pay for solar that does not work.


Hello Cindy, I'm sorry to hear about this! We see that you have a case with us, and we will have a customer supervisor look into your case and get back to you as soon as we can.

mircro inverter issue

Type: Other
Reviewed: 01/16/2019

24 295 w panel system performed perfectly first year and zeroed out my $400 mth averave bill. I noticed production drop in March of 2nd year that appeared to be much more than weather related. Installer initially thought it was due to monitoring system not working correctly but later found the microinverters needed replacing. Only problem was replacements not available for 10weeks. There was no compensation for my 10 weeks of lost generation, hence the 4 star review.

Still the best panels on the market, but watch your monthly power bills to see if your usage is going up more than usual.


Outstanding Solar Installation after 3 Years

Type: Other
Reviewed: 12/05/2018

Our SunPower ground mounted, tower system (3 towers, 36 panels) will have been in place for 4 full years in just a few more weeks. We couldn't be more happy! Although we have seen a slight decrease in generation this year that has been solely weather related (tons of rain) and we are still generating all of our electricity usage! In 4 years we have had zero problems with the system and on the two occasions that I had questions our top notch Solar installer (ETM Solar) was right there with answers and assistance. Our only regret is that we didn't install the system years earlier!!


You'd asked us to give you a review

Type: Other
Reviewed: 12/04/2018

We were extremely disappointed to find that after spending $50K on solar, SunPower initially did NOT deliver the all black panels that you show in all your ads. Instead, you delivered newer, slightly more efficient panels, with a white grid, that do not have the black, clean look of what you show in almost 100% of your marketing and advertising. The local dealer was helpful in swapping them out but the entire situation never should have happened. SunPower (corp - not your local dealers) is not being honest in it's advertising when you show one thing and deliver another panel that looks not as clean. If the newer panels are your new standard, then THAT is what you need to show in all your advertising. Additionally, we'd asked for a system that would get us to net $0 but we're still paying PG&E $100/mo and an annual payment of $1200 on top of that. To get the system properly sized, we'd need to spend another $3K to buy 2 more panels (and no, not just to compensate for the change in 6 panels which are slightly less efficient). Frustrating.


Don't Buy From SunPower

Type: Other
Reviewed: 12/04/2018

-Bought a large system from Sunpower in 2010. Was very happy with the product, installation, etc. Had some minor issues with the monitoring. They were quick to help me fix it remotely.
-Then I had a significant problem in 2017...lost over 1/3 of my production in April right before the summer season. I called Sunpower before they noticed production was down. They will often call after 2 weeks of a noticeable difference.
-They told me they would get it fixed usually within 90 days which was discouraging as that is the entire summer season.
-Long story short, it is 7 months later and still not fixed after me calling every few weeks for updates, progress, status. EVERY call I made they told me we will escalate this situation. It took them 6 months just to fix the monitoring system. Finally that is done. I have asked for a supervisor to call. All I get is customer service people who tell me the same thing over and over again...we know the problem, our team is reviewing it, we will get back to you in 3-5 business days. It NEVER has happened. I have received one email in 7 months!
-This company is the absolute WORST when it comes to customer service.
-There are so many other solar companies. DO NOT go with Sunpower if you like things fixed when they break.


Solar Is Awesome

Type: Other
Reviewed: 12/04/2018

Ordered a 17 KW system, thru Good Faith Energy. 52 - 327 Watt Sunpower panels. Installation was quick/simple. First electric bill (during rainy time) was -$10.38. Very satisfied with the setup. I can run my house, and my shop, completely off of Solar, and still have enough to charge my batteries (2-Tesla Powerwalls) and put energy back into the grid. Definitely a Win-Win.


Stay far away!

Type: Other
Reviewed: 12/04/2018

This is a horrible company. They did not calculate enough energy needs, so we are only generating 55-60% of our total needs. The solar is more expensive than the grid. I'm spending several hundred dollars more per month that I was without solar, and I have to do this for 20 years!! Be sure you get multiple bids, and be sure you don't go with Sun Power!! Customer service is non-existent too!


Paying too much for nothing.

Type: Other
Reviewed: 11/29/2018

Have high electric bill after getting solar. Previous Bill without solar was less. When You call customer service You are talking to someone in the Phllipines. Can’t get a call back from anyone.


1 star is 1 too many!!!

Type: Other
Reviewed: 11/06/2018

I contracted with SunPower in 2015 because a trusted family member worked for the company and sold me on the merits of the company and their panels. For the past nearly 3 years SunPower has consistently UNDER DELIVERED. In 2018 we’ve had over 3 months with no solar power due to a faulty inverter. No solar production from June 24 to August 2 and again from September 15 to present (November 6). Absolutely NO communication from the company. Email goes unresponded to. Phone calls all elicit the same response from a foreign accented person stating its being investigated The local electric company that installed the panels has bankrupted and the company assigned to our account doesn’t return calls. SunPower has been 100% unresponsive. The only time I hear from a representative is when I leave a scathing review, yet issues are still unresolved. I absolutely cannot recommend SunPower. We are now seeking legal remedy!


Your case has been escalated, and it looks like you'll be soon scheduled for your repair. We apologize for the delay! If you need anything in the meantime, please email me at Kari.Hulac@SunPower.com.

Sun power Warranty Bogus

Type: Other
Reviewed: 10/31/2018

Our 27 panel system was installed in 2015.
Deeply regret that we did not know we would need to rely on our warranty within 3 years of install. We are now going nowhere, the system monitoring says 8-10 panels have error messages. Original installer doesn't pick up the phone, customer service is a nightmare- You decide if you want to take this type of risk with a fancy panel that has issues. And then when you need a REAL customer service to actually implement a site visit - solution, they "can't. " You decide.


Please email me your contact information: Kari.Hulac@SunPower.com so we can better assist you. I apologize for the issues with your system, and we'd love the opportunity to take care of this for you.

SunPower workmanship gets a “F” grade, AGAIN. Recently SunPower came out to replace all the microinverters that were failing one by one – our system is less than 2 years old. After they completed the work, we inspected the roof for damage (SunPower has damaged our roof in the past). We were shocked to discover footprints all over our 21 panels – 48 footprints to be specific! The way the panels are laid out on our roof, there was no need to ever walk on them. Walking on panels can cause microcracks in the solar cells, reducing panel performance, which will continue to worsen over time. The microcrack problem is a known issue that is even documented on SunPower websites and SunPower Facebook pages. Here is a quote from SunPower “We do not recommend that anyone walk on the panels because it can damage the cells, which would damage performance”.
After discovering our panels had been thoroughly walked on by the SunPower crew, we called both the SunPower corporate and SunPower regional offices a week ago. However we were only able to leave voicemails since no one answers the phone at either location. No one has returned our calls.
Our previous experiences with SunPower:
Initial installation – damage to the roof and the roof leaked at the panel mounting brackets. SunPower did then come and remove the panels while the roof was fixed, and then SunPower reinstalled the panels.
Reinstallation of panels – SunPower failed to connect 2 of the 21 panels. On our smart phone SunPower application, we kept getting error messages concerning slow data reporting. We kept contacting SunPower about it. After FIVE months SunPower figured out that 2 panels were not reporting, not connected, and therefore producing no power for 5 months.
Data reporting issues resume – Again we noticed this on our smart phone application and informed SunPower. Eventually they diagnosed that the microinverters were failing, which was causing production loss. 1 1/2 months after we notified SunPower of the issue, they replaced all the microinverters and walked all over the panels.
Apparently diagnosing microcracks on installed panels is not a simple thing, and production loss from microcracks will be small at first, but increase over time. So far since SunPower walked on our panels, production on our panels is down 6% over the previous year time period. While it is possible that this weather related, we think it is more probable that this is from 48 footprints of damage.


Hello Joan, It looks like from your case file that we have resolved this issue for you. Please don't hesitate to let us know if there's anything else you need assistance with.

We live in Southern California and signed a lease with SunPower through a local installation company. We liked our installation company, but since installation 3 years ago, our system has been down 5-6 times (and even though the system is connected to the internet it does NOT notify you or them when it is down, so several times it had already been down for a week when my husband happened to be in the garage and notice there was an error message). It has been down over 10% of the time that it has been on our roof. While initially our local company/installation company handled our repairs, it has broken so many times (including replacing the inverter twice and replacing all the panels), that they say they can no longer handle our repairs and we are now being referred to the parent company, SunPower.

Unfortunately, SunPower is unresponsive and has zero customer service. Our system most recently has been down for over 30 days, we have called multiple times and been told we are on their "high priority list." Heaven help those not on the high priority list, because even that took 3 weeks to get a team out to even look at it. It has been 10 days since then and we still had not heard anything from SunPower. We are currently paying $160/month for a solar system that doesn't work, on top of exorbitant SDG&E prices because our solar system is down in the middle of summer. We finally got a call back after multiple calls and emails over 10 days, just to be told they still haven't received a report from the technicians, they don't know what the problem is and they don't have an ETA to fix it. They said "maybe" 2-4 weeks to finalize the report and determine the issue and then they can start planning a repair - this would mean our system will be down for 6-8 weeks by the time they even TRY to fix it.

The lease provides a guarantee that SunPower will reimburse for any underproduction at the end of the year. It sounded like a great guarantee when we signed the lease. Here's the catch: they reimburse at the lowest cost of electricity (tier 1 currently $0.14 per kW) and when your solar panels are not working or are significantly underproducing the issue is not the tier 1 charges, but the tier 3 charges (currently $0.55 per kW). With this summer having heat in the 100s and our panels out we have had two $500-$1000 electric bills that would have been significantly lower had our panels been producing and the charges had stayed in tier 1 and tier 2 levels. The $200-300 we will get in exchange at tier 1 rates does not really make up for the underproduction. SunPower should install products that properly work and maintain them so they do not need to utilize the guarantee or should reimburse at the tier 3 levels.

I do not recommend signing a lease with SunPower. They do not stand behind their product, they refuse to make repairs on the system we are paying to lease. Find a different solar leasing company that stands behind their product.

UPDATE 9/19/18: They finally fixed our system - it was down for almost 2 months before they fixed it. Given the number of breakdowns, two inverter replacements and replacement of all the panels, we requested a provision added to the lease regarding expectations on timeline for repairs and possible termination of lease if they do not meet these expectations (not an unreasonable request given our experience with them). They refused stating "there is no provision in your lease to terminate due to equipment failure...SunPower will not provide any further consideration relative to termination of your lease" So just FYI thats how much they stand behind their products.


DO NOT GO WITH SUNPOWER!!!

Type: Other
Reviewed: 08/23/2018

This is the worst choice I have ever made for my family, I was told I would save tons of money by some con artist who knocked on my door in a sunpower shirt. First after waiting 6-7 months for them to install it (which I'm not upset about I know it takes awhile) less than 20 days after my install my inverter on one of my boxes breaks, and now im only producing half of what I should be, I get my electric bill and its 170 dollars on top of the 160 I owe SUNPOWER so now instead of paying one bill im paying two!! Which is actually costing me more now!! Then after waiting 30-45 minutes for someone to pick up the damn phone they tell me they are looking into it and that's all they can do. Now im hearing it may take months to fix....so im stuck paying two pretty big bills....they tell me that on my yearly anniversary if the system didn't produce what they said it would which is an average of 42kw a day they would refund me any money I had to spend extra....seeing as on a good day (which was the 19 days I had it before it broke) I was bring in 55kw a day they could literally not fix my unit for 3-4 months and not pay me a damn dime and id be up creek without a paddle. Listen to me please I have a wife and a daughter and thought this would be the best financially for us and its now ruining us financially and they could care less....Ive warned you and that all I can do, the rest is in your hands to not make the same mistake I did!!!


We're very sorry to hear that you've had issues with your SunPower system. Please email me directly at Kari.Hulac@SunPowerCorp.com, and I will have a supervisor get in touch with you. Please include the name on your account, address and a case number, if you have one.

eye appeal

Type: Other
Reviewed: 08/19/2018

great looking panels with curb appeal as opposed to eye sores


best residential panel

Type: Other
Reviewed: 08/10/2018

25 year warranty


best residential inverter

Type: Other
Reviewed: 08/10/2018

25 year warranty


If I could give 0 stars I most definitely would! My SunPower solar system was activated in March 2016. It has had several issues over the past 2+ years. Most recently the system has not been producing for 1 1/2 months due to an electrical arc in the system. Tech support has been notified but no remedy and no communication. A email to company executive has gone unanswered. Emails and phone calls to tech support have been met with either no support or we're looking into it and will get back to you within 48 hours. Absolutely no communication, updates or service from anyone. Even when the system worked, the energy savings were moderate at best. If I had a "do over", I WOULD NEVER HAVE CONTRACTED WITH SUNPOWER SOLAR!!!!


Hello, We're very sorry to hear this, and we'd like to help you resolve this issue. Could you email me your contact information (address, name on account and case number, if you have it)? Thank you! Kari.Hulac@SunPowerCorp.com.

SunPower All Black

Type: Other
Reviewed: 07/31/2018

Looks awesome cant even tell they are there


Bad inverter after two years

Type: Other
Reviewed: 07/25/2018

Bad inverter after only two years, have seen other reviews stating the same. Poor customer sevice after the sale, even with an escalated ticket still no date scheduled to replace so I'm now paying for solar and utility for electricity.


SunPower

Type: Other
Reviewed: 07/23/2018

21% efficiency and the panels look great


Worth the extra $$

Type: Other
Reviewed: 07/12/2018

You pay a little more, but the warranty is worth it and they produce.. two years in, still running at peak efficiency.


Sunpower ALL BLACK

Type: Other
Reviewed: 07/12/2018

Little more costs than some others, but clearly will save us much more money over time. especially like the 25 year warranty (labor inclusive) which is tranferable if we decide to sell.


extremely poor customer service

Type: Other
Reviewed: 07/09/2018

My solar monitoring service has not worked in almost a year. Installer (finally after a month of calls) came out to look at the monitoring device and could not fix it. SunPower has done nothing to help fix the issue. They have already been paid. Spent hours on hold on the phone. No calls back. Absolutely horrible customer service.


SunPower

Type: Other
Reviewed: 06/14/2018

Satisfied with performance


SUNPOWER

Type: Other
Reviewed: 06/13/2018

The best on the market! Much better than any other on the market


Great System

Type: Other
Reviewed: 06/09/2018

System produces exactly as planned. No issues. Nice looking install.


Working Great

Type: Other
Reviewed: 06/09/2018

micro inverters built into the panels. Seem to work great.


SunPower, what else is there??

Type: Other
Reviewed: 06/04/2018

The best there is.


sunpower

Type: Other
Reviewed: 05/31/2018

From my research, bust panel on market!


Do not buy SunPower

Type: Other
Reviewed: 05/14/2018

All, I chose SunPower solar system due to their advertised technology, efficiency and warranty. I bought a system with 18 panels with microinverters even though the system was more expensive that 4 other consulted competitors. After 12 months of usage the microinverters started failing. The installer Photon Brothers in Grover Beach CA have attended diligently my complains and have changed more than half of the 18 microinverters in 2.5 years. Up this point the microinverters keep failing as well as the monitor system and no real long lasting solution has been proposed by SunPower. I am aware that I am not the only customer with this problem and most likely a class action law suit will result from this issue. In conclusion, there are many other options you could pick from and simply avoid SunPower at all cost. And if you currently have a SunPower solar system, monitor closely or demand to be allowed to monitor the panels twice a week and you may find out that you are on the same situation as me and many others.... YOU HAVE PAID FOR PANELS THAT DO NOT PRODUCE ENERGY


Sunpower

Type: Other
Reviewed: 04/24/2018

Working great so far


SunPower

Type: Other
Reviewed: 04/19/2018

SunPower Includes a 25-year warranty on the product and energy produced. Made in THE U.S.A


SunPower

Type: Other
Reviewed: 04/04/2018

Very high quality panels; low profile view on home i.e. sleek clean look.


SunPower X-21-335-BLK

Type: Other
Reviewed: 03/20/2018

SunPower SPR-X21-335-C-AC (335) Modules
Roof Mounted Solar Photovoltaic Modules
Inverter is built into panel at module-level DC to AC power conversion.
Able to monitor panel performance & electric usage thru home wi-fi & online SunPower.


Good ones

Type: Other
Reviewed: 03/17/2018

They seem to work well overall .


Panel Description

Type: Other
Reviewed: 03/10/2018

The initial installation resulted in only 12 of the 15 panels working. I suspect that was an installation issue, not a panel issue.


Review added by Scotland Allen

Type: Other
Reviewed: 03/04/2018

everything that I have read indicates that this is within the top one or two brands for panels. We have not had them long yet but are happy thus far.


Review added by K Klein

Type: Other
Reviewed: 02/28/2018

Top of the line panel in 2015


Review added by 23 Brewhaus, Upper Township

Type: Other
Reviewed: 02/27/2018

Panels look great and are professionally installed. No conduit visible on the roof.


Review added by edwlopez777

Type: Other
Reviewed: 02/23/2018

The system that was installed on my roof no longer requires a single inverter for all panels, every panel contains its very own micro inverter located right behind the panel itself.


Review added by Flaviof

Type: Other
Reviewed: 02/23/2018

Has been flawless and maintenance free since installation


Review added by Bijan KHosraviani

Type: Other
Reviewed: 02/23/2018

Excellent!


Review added by Tau Ku

Type: Other
Reviewed: 02/22/2018

Sunpower has the all in one solution including the panel, micro inverter, racking, and monitor. Everything is covered under their warranty! Make sure to check the warranty before you buy!


Review added by Yinyin

Type: Other
Reviewed: 02/21/2018

Very pretty. Good warranty.


Review added by Ken D

Type: Other
Reviewed: 02/20/2018

Sunpower is American made, top efficiency and productivity per panel on the market and has a standard 25 year warranty.


Review added by Ken D

Type: Other
Reviewed: 02/20/2018

Sunpower is American made, top efficiency and productivity per panel on the market and has a standard 25 year warranty. Microinverters are integrated into each panel.


Review added by Solar install

Type: Other
Reviewed: 02/19/2018

looks beautiful!


Review added by I'm not a robot

Type: Other
Reviewed: 02/19/2018

panels produce very good


Review added by Humberto maravilla

Type: Other
Reviewed: 02/19/2018

Sunpower


Review added by Lockie

Type: Other
Reviewed: 02/19/2018

sfsed


Review added by Jordaz

Type: Other
Reviewed: 02/12/2018

Best Panels and 25 year warranty.


Review added by lexluther212

Type: Other
Reviewed: 02/12/2018

They do what they promise!


Review added by KevinL55

Type: Other
Reviewed: 02/12/2018

Awesome Panel


Review added by SolarPowerRanger

Type: Other
Reviewed: 02/11/2018

The panel is currently (2018) as the only EXCELLENT+ product on the market.


Review added by UB

Type: Other
Reviewed: 02/11/2018

Recommended by Cosmic.


Review added by Mart57

Type: Other
Reviewed: 02/08/2018

Panels exceed max rating at times. Got my first 50 kWh day last march 2017. Expecting more this year. Each year total output is great. Always above 8mwh and one time over 9 mwh.


Review added by Mart57

Type: Other
Reviewed: 02/08/2018

You don't always get 327 watts out of a panel due to angle or less than ideal clear skys. But when the sky is really clear, the angle is right it exceeds the wattage. Have gotten 340 watts before and 7300 out of the system designed for 6800. Had my first 50 kWh day last march. Hope for that this year too.


Review added by Gator don't play that

Type: Other
Reviewed: 02/08/2018

Quality is great! I absorb more energy, thanks to Sunpower.


Review added by Mario34567

Type: Other
Reviewed: 02/06/2018

Been around as long as there warranty... Peace of mind...


Review added by Mario34567

Type: Other
Reviewed: 02/06/2018

Built into each panel, makes the installation cleaner


Review added by drf

Type: Other
Reviewed: 02/06/2018

Best panel made


Review added by drf

Type: Other
Reviewed: 02/06/2018

Integrated micro inverter- the only ones to have


Review added by japanese techie

Type: Other
Reviewed: 02/06/2018

Nice Install, Great Job, Looks State of the art. Simple and Clean


Review added by Anom_Solar_Guest

Type: Other
Reviewed: 02/05/2018

No complaints yet


Review added by Dilbert

Type: Other
Reviewed: 02/02/2018

When a company's products get consistent Premium+ ratings, its very hard to even consider a lower quality product unless the price difference is meaningful enough to justify the loss in quality.

Given the size of my installation, the difference in price between SunPower and the other two brands receiving Premium ratings (not Premium+) with higher bids of $1,000 and $2,200 made the decision a no brainer.


Review added by William C

Type: Other
Reviewed: 01/31/2018

So far so good


Review added by TCKP89

Type: Other
Reviewed: 01/30/2018

Like the inverter as part of the panel. Panels producing as expected.


Review added by MattCT

Type: Other
Reviewed: 01/30/2018

Pricey panels but they look absolutely beautiful on the front of the house. Most people don't realize we have solar until the 2nd or 3rd visit. Panel degradation year-over-year is very minimal based on results from the monitoring system (2014 thru 2018).


Review added by AnissaBurns

Type: Other
Reviewed: 01/29/2018

Low profile and perfect.


Review added by NYRANGER

Type: Other
Reviewed: 01/29/2018

American made and working quite well!


Review added by NYRANGER

Type: Other
Reviewed: 01/29/2018

American Made!


Review added by Pascal-KC

Type: Other
Reviewed: 01/28/2018

Some initial challenges with one faulty inverter were diligently addressed by the crew.


Review added by SusanR

Type: Other
Reviewed: 01/27/2018

We were worried about how the panels would look but we are very pleased with the SunPower brand. It's very beautiful in comparison to some of the others we've seen.


Review added by gfa

Type: Other
Reviewed: 01/25/2018

Made in the USA!


Review added by Pietrasko Family

Type: Other
Reviewed: 01/24/2018

They have access to every panel that you could possible want. I went with the Sun Power panels for my house.


Review added by Chris Rocks

Type: Other
Reviewed: 01/24/2018

Great product - You can see the quality.


Review added by jason crow

Type: Other
Reviewed: 01/24/2018

Best by far


Review added by jason crow

Type: Other
Reviewed: 01/24/2018

Great


Review added by PvL

Type: Other
Reviewed: 01/22/2018

We purchased our system, so we were looking for ONLY SunPower panels.. They have the LEAST degradation rating of most panels. If you haven't noticed, why else would most Solar companies lease SunPower? After your lease expired, they would harvest these panels and re-sell as new.


Review added by PMac

Type: Other
Reviewed: 01/20/2018

Just fine


Review added by PMac

Type: Other
Reviewed: 01/20/2018

Just fine


Review added by DARling

Type: Other
Reviewed: 01/19/2018

Love monitoring production on Sunpower's monitoring website!


Review added by DARling

Type: Other
Reviewed: 01/19/2018

Production is spot on!


Review added by DARling

Type: Other
Reviewed: 01/19/2018

Love to monitor production through Sunpower's website.


Review added by Cheers2u

Type: Other
Reviewed: 01/19/2018

This is a re branded SMA inverter, with no issues thus far.


Review added by NWagle

Type: Other
Reviewed: 01/17/2018

The SunPower panels are obviously top of the line and for their performance, they are very reasonably priced. They are also very sleek and improve the appearance of our house.


Review added by Lnchmny

Type: Other
Reviewed: 01/16/2018

Outstanding


Review added by Peterrc

Type: Other
Reviewed: 01/16/2018

We were pleased with the overall style and look of Sun Power Solar panels. The reviews from different parts of the country as well as the Solar industry had us convinced that Sun Power was the brand to stick with.


Review added by rocketman2

Type: Other
Reviewed: 01/15/2018

High capacity panels. Integrated microinverter.


Review added by gallen

Type: Other
Reviewed: 01/15/2018

All looks great


Review added by Twee4spurs

Type: Other
Reviewed: 01/14/2018

The panel looks nice and is powerful.


Review added by LENNYThe WIZ

Type: Other
Reviewed: 01/14/2018

Wanted a USA made brand


Review added by PdV

Type: Other
Reviewed: 01/13/2018

SunPower was the only company I considered. They have a long track record in the field, they are highly reliable, they don't suffer from light-induced degradation given their use of n-type wafers, and they have one of the lowest degradation rates of any panel on the market. Also, they look fabulous, as they are all black with no silver lines on the front. I also wanted panels with microinverters, which these have. The panels are pricey, but you get what you pay for.


Review added by Ltate

Type: Other
Reviewed: 01/11/2018

Panels look great on the house


Review added by Gheehyb

Type: Other
Reviewed: 01/10/2018

These are the best panels out there! I Like the whole set up we purchased!


Review added by RB5Solar

Type: Other
Reviewed: 01/10/2018

Great warranties. Cool technology


Review added by Jenny_02138

Type: Other
Reviewed: 01/10/2018

Seems fine so far.


Review added by Rich D

Type: Other
Reviewed: 01/09/2018

Sunpower is the leading solar panel in the industry in terms of quality, durability, power and warranty. It was a no-brainer!


Review added by Trav

Type: Other
Reviewed: 01/05/2018

Great looking panels, barely noticeable on the roof


worst experience with customer care

Type: Other
Reviewed: 01/05/2018

We opened a ticket for almost 4 months back that the monitoring system is not showing any readings. But technicians and customer care did not respond effectively and even today the issue is not resolved. i would not recommend anyone to go with this company. We have been frustrated and tired following up issues with them


Review added by DDDEMS

Type: Other
Reviewed: 01/04/2018

Producing as promised


Review added by Bud P.

Type: Other
Reviewed: 01/04/2018

I liked the higher efficiency of the Equinox panels, and their best-in-industry warranty.


Review added by RosaleenR

Type: Other
Reviewed: 01/01/2018

I did my research, and SunPower is the most efficient and most durable with the best protection agreement and warranty on the market.


Review added by EkimYhprum

Type: Other
Reviewed: 12/30/2017

I based my decision to use Semper Solaris because, among other factors, they install SunPower panels.


Review added by lssimpson

Type: Other
Reviewed: 12/29/2017

I like that I didn't have to cover my roof with so many panels. These panels are powerful so fewer panels have to be installed.


Review added by Ken@Narragansett

Type: Other
Reviewed: 12/28/2017

Read that this is the best available panel at the time I did the research. 5 Months have gone by with consistent operation and no problems. Installation is in a location subject to high wind and salt spray. Will be a real challenge for the system to maintain operation in these tough conditions.


Review added by Williamson

Type: Other
Reviewed: 12/28/2017

This system is working wonderfully well. Of coarse I am not living in my house at the moment due to a divorce. That will change the end of January 2018. I just know my utility bill went way down. Thankfully so as my Ex-wife and her grandchildren are/were running my bills up terribly high.


Review added by Mangustine

Type: Other
Reviewed: 12/28/2017

Made in the USA!


Review added by JW_H

Type: Other
Reviewed: 12/28/2017

Although I did not have the system installed, I feel confident that SunPower has a high quality product.


Review added by JohnMarquis

Type: Other
Reviewed: 12/27/2017

This panel was the highest KWH available to install when we moved forward. I LOVE that there is minimal hardware outside the home. Only the panels on the roof. All other piping, wiring, etc, is in our attic.


Review added by Josephpyle

Type: Other
Reviewed: 12/21/2017

My neighbor got solar power from SUNPOWER By The Solar Quote and referred me to a gentleman named Robert Pouncey he came by gave us some great information & a quote and we went with him! I've had two other companies come by and this was the best deal with what looks to me like the best warranty! Other companies told me that they could not do the system because we have a metal roof but they can apply their panels on a metal roof so to us that's awesome I recommend SUNPOWER BY THE SOLAR QUOTE!


Review added by OLD LT

Type: Other
Reviewed: 12/21/2017

less panels to produce the same amount of electricity priceless. the 25 yr warranty unmatched in the industry


Review added by alpenlite

Type: Other
Reviewed: 12/19/2017

great product


Review added by EZ money

Type: Other
Reviewed: 12/17/2017

Great looking panels that have the best ratings on the market.


Review added by Amy74

Type: Other
Reviewed: 12/14/2017

The best panels in the world


Review added by Gromit

Type: Other
Reviewed: 12/14/2017

Only panel we wanted after doing research


Review added by mhuizar

Type: Other
Reviewed: 12/10/2017

After doing my research for the variety of panels available, it is always a great feeling selecting a reputable company.


Review added by Dr J

Type: Other
Reviewed: 12/09/2017

I haven't done an engineering analysis of every last spec on the panel. The meter says they are producing around what they were specced for. The 335 panels have a different construction and look from more conventional panels, and Tony Contreras (my sales representative) indicated this new panel configuration would yield higher efficiency. Fit/finish look excellent, sleek and appropriate on my Mid-Century house.


Review added by Go Green 9

Type: Other
Reviewed: 12/07/2017

I used sunpower on my previous house very satisfied.


Review added by Alfie

Type: Other
Reviewed: 12/06/2017

like to best of the best.


Review added by JRDA

Type: Other
Reviewed: 12/05/2017

SunPower was recommended to us by ESA as the solar system brand of choice. I had already found that out through my own research as we studied the installation of a solar panel system for years waiting for the right time and opportunity to purchase the system. There are many solar systems providers out there, some may be equally good to SunPower. But, we chose this one over the rest with ESA's reassurance of its reputation, quality and performance. Ours is a new, very recently installed system and time will tell but, we are convinced SunPower was the smart way to go on a solar system brand.


Review added by Mrs.P

Type: Other
Reviewed: 12/04/2017

The warranty is worth every penny!


Review added by Steven E

Type: Other
Reviewed: 12/02/2017

Excellent quality, high efficiency and performing excellently. Very satisfied with my choice.


This warranty for Sunpower is amazing! 25 years labor and materials on our entire installation:)


Review added by jkbauman

Type: Other
Reviewed: 11/27/2017

We wanted the best panel available on the market and that's what we got. It's tops in terms of efficiency and the warrantees offered by SunPower and Edge Energy (25 years on both the panels and the power they produce) are also the best available.


Review added by ENC

Type: Other
Reviewed: 11/26/2017

The SunPower panels have a 25 year warranty and have their own embedded AC inverter. This arrangement should make repairs easy in that the panels are wired in parallel therefore each panel can fail or be removed without causing the system to stop generating power. In addition each panel has its own monitoring circuitry that communicates with the main controller allow easy identification of which panel needs repair should it fail during the life of the system.


Review added by R1

Type: Other
Reviewed: 11/24/2017

Sun Power is rated 1 of the best panels you can install. American made panels in which my wife and I only needed 14 panels which produces more energy than we need.


Review added by GreenGene

Type: Other
Reviewed: 11/20/2017

Wow!


Review added by Crash

Type: Other
Reviewed: 11/17/2017

32 sunpower panels in 2 sections on the roof facing east and south. My 10kw system does from about 20-50 kwh s from cloudy to sunny so far in the week or so they've been running. My main complaint is not having monitoring at the panel level.


Review added by arisky

Type: Other
Reviewed: 11/14/2017

I did research and sunpower is the best panel out there the warranty is like no other total peace of mind


Review added by Solar Lovers

Type: Other
Reviewed: 11/11/2017

They look smaller than I expected. My husband was a bit concerned with what it would look like, but they look fine on the roof.


Review added by Cabokelly

Type: Other
Reviewed: 11/10/2017

Panels look great


Review added by Oats

Type: Other
Reviewed: 11/10/2017

They seem to work great!


Review added by Oats

Type: Other
Reviewed: 11/10/2017

Good stuff!


Review added by Tango Charlie

Type: Other
Reviewed: 11/10/2017

Best Solar panels on the market.


Review added by Tango Charlie

Type: Other
Reviewed: 11/10/2017

Excellent support for Solar panel efficiency!


Review added by Rit

Type: Other
Reviewed: 11/09/2017

Highly recommended by independent rating groups


Review added by ascher

Type: Other
Reviewed: 11/05/2017

I've only had a couple months with the system. Panels are efficient and they look really great (solid black, diodes visible).


Review added by Tidona1201

Type: Other
Reviewed: 10/31/2017

This is a high quality, durable, and highly reliable panel with excellent power production at a reasonable price. Each panel comes with a factory-mounted micro-inverter. SunPower provides a great 25-year combined power output and product warranty on each panel/micro-inverter that beats all other comparable panels researched.


Review added by Tidona1201

Type: Other
Reviewed: 10/31/2017

Due to 20% shading on our site, a micro-inverter based system was recommended over a traditional string inverter system. Given that choice, the idea of a single source responsibility and the 25-year warranty on the panel/micro-inverter combination provided the impetus to go with an all-SunPower system.


Review added by Chacoki

Type: Other
Reviewed: 10/29/2017

One of the best


Review added by jls2626

Type: Other
Reviewed: 10/27/2017

The amount of power to each panel is producing compared to the amount of power that the conventional panels that using is incredible SunPower panels are much much more powerful than conventional panels


Review added by jls2626

Type: Other
Reviewed: 10/27/2017

Really impressed with the inverters being micro inverters made on the panel awesome


Review added by dgreyesq

Type: Other
Reviewed: 10/27/2017

Highly efficient and great warranty


Review added by dgreyesq

Type: Other
Reviewed: 10/27/2017

No need for huge separate invertor in your garage


Review added by Blackmax

Type: Other
Reviewed: 10/27/2017

The panels are beautiful. This was important to me as I wanted a completely black installation. If you Google what the best panels are, Sunpower is always top rated and for good reason. Both Sunpower and Rayah monitor the performance and the status of each panel 27/7. I also have a slick app on my phone where I can check the system at any time.


Review added by Blackmax

Type: Other
Reviewed: 10/27/2017

The inverters are built into each panel so I don’t have a large, central inverter mounted on the side of my house. Also, if any one panel inverter goes down, the rest of the panels remain operational.


Review added by AndrewC

Type: Other
Reviewed: 10/26/2017

Sleek black color looks great on the roof, high efficiency and warranty.


Review added by Manarider33

Type: Other
Reviewed: 10/26/2017

Looks great! and does what it's supposed to do!


Review added by nfusco

Type: Other
Reviewed: 10/25/2017

So far so good. Time will either prove my research right or wrong.


Review added by Papabear

Type: Other
Reviewed: 10/25/2017

The production of thes pannels are awesome. They have meet or exceeded all of our expectations


Review added by Linda P

Type: Other
Reviewed: 10/25/2017

Sunpower''s panels are the best in the industry!


Review added by taer

Type: Other
Reviewed: 10/24/2017

Put the black panels on the front of my roof. Looks amazing. Put the higher output panels on the back where you can''t see them


Review added by dconaway

Type: Other
Reviewed: 10/21/2017

I have been impressed by the simplicity of the system,the maximization of roof space, the 25 year warranty, and the online ability to monitor the function of the system


Review added by dconaway

Type: Other
Reviewed: 10/21/2017

See the comments above


Review added by SunPowerPK

Type: Other
Reviewed: 10/20/2017

Our choice was between the Canadian brand and SunPower. The SunPower panels have the inverter built into the panel, so AC power is sent directly to the basement for connection and metering. (no other meters outside on the side of the house, except for the "cut-off" switch). These panels were more expensive, but with less panels I could produce more electricity, more savings.


Review added by Roger G.

Type: Other
Reviewed: 10/18/2017

Most powerful panels!!!


Review added by AndreC

Type: Other
Reviewed: 10/18/2017

Delivers as promised.


Review added by mohan

Type: Other
Reviewed: 10/13/2017

The best rated panels


Review added by NotRo

Type: Other
Reviewed: 10/11/2017

Works well


Review added by wjw

Type: Other
Reviewed: 10/09/2017

highly rated panel with 25 yr warranty