09/25/2013
Anonymous
The original design was for all panels to be on the west side of the house so would not be visible from the street and because the mesa is socked in fog many mornings, the east side of the roof would not be as effective for a large percentage of the year. Apparently this information was not conveyed to the contractor who began to install the panels evenly on both sides of the roof. In addition, the supports (feet) they were going to use would have the panels at the same angle of the roof which was not optimum on the composition roof which had only a 10-1 slope. I interceded, stopping the installation. The result was very satisfying as the contractor agreed to correct the installation to my original expectations at no extra charge. The installation is performing as expected but our experience with SCE on the changeover was less than desirable. This is no reflection on Planet Solar, it's just a warning to be prepared for a bit annoyance from the utility giant -actually made me even happier that I got out from under their rate increases.