Review for Heliocentric, LLC

09/19/2013
Anonymous

Poor customer service & follow up

Numerous phone calls were required to move this project along with Heliocentric. There was little communication, no training, and no actual written warranty provided for our project with our dates of completion. This was requested many times. While the system is finally working, the interaction while in process and the turnover to the customer was very unsatisfactory.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support