Review for Sunvalley Solar Inc.

11/20/2011
Jeff Kleiman

I was very pleased with Sun Valley Solar in all the relations leading up to the installation. They were very professional and I went with them over another company because I understood that at least one of the engineer/owners always participated in the installation. Installation went very quickly and smoothly, so much so that I was never home for any of it, even though I don`t get home that late, and therefore did not get to meet with the owner or installers as I hoped I would. Since all the interactions up to that point had been with me, I would have liked if some effort had been made to meet with me post-installation. My wife is not technical or into it, so any discussions about operation and maintenance were lost on her. <br />My biggest disappointment with the system, which I guess is working fine, is the minimal feedback I get on its efficiency in relation to my APS bill. I also didn`t get much solid advice on what to do with my APS rate structure. When I was investigating which company to go with, one of the customers of the closest competitor that I didn`t go with showed me the extensive website that gave a lot of feedback on the function of his system. I just assumed that was kind of standard, but I don`t have that with my system. The only report I get is how many kW I`m producing, but no other dollar data. The APS bill is not real helpful either. So being a techie, I`m a bit frustrated with that aspect, but otherwise the system is producing the promised power each month. I would just like more concrete information on the payback on my investment.<br />

Sales process
Price charged as quoted
On schedule
After sales support