09/01/2017
Anonymous
had a 14.1 kw system installed in May 2011 using Sunpower panels and Enphase micro inverters M120.<br />the first year produced approx 9,000 kw/h of power, that was for 8 months. and using 6 hours of good sun daily 14 1 kw /hr x 6hrs sun x 240 days = 20,000., my 9,000kw/hr was less than 50/%<br /><br />2012 , 2013 and 6 months of 2014 the yearly output gets worse and I am embarrassed to show you the numbers..<br /><br />2015, 2016 and to date in 2017 it would appear that 60% of my ENPHASE MICRO INVERTERS M120 have some some type of failure issue and of the remaining 40% that indicate they are operational ,my production is showing 1kw / hr.<br /><br />I am about to take action with my installer, who is aware of my issues, and at this point will wait and see what ENPHASE is going to do about my situation.<br /><br />I roughly estimate that over the 6 yrs of operation I should have produced at a minimum 150,000<br /><br />my utility meter shows that my total production is 26,000, I will be updating this review after I get feed back from ENPHASE. <br /><br />FYI my installer has informed me that ENPHASE may or may not pay the labor costs to this warranty claim, I will also keep you posted on the outcome of this issue., you can contact me by e-mail ynotynot81@hotmail.com
Reviewer reply
12/11/2017
Enphase have approved to have my complete solar system micro inverters upgraded<br />they have dispatched all parts required for the upgrade.<br />South Coast Solar, will not schedule me wit a date to have my system upgraded, its been over 4 moths since they received the parts, I'm not happy with their service.<br />they keep making excuses,
Reviewer reply
12/11/2017
As a client it is not possible to contact Enphase, <br />They should be aware that South Coast Solar are not doing the correct procedure by a client using a anaphase product. I hope someone from Enphase will read this comment and give me a call <br />337-335-8377, I have a story to tell
Reviewer reply
12/18/2017
Sunpower South Coast Solar, have abandoned me, they no longer listed as installers for Enphase, they are not the type of company that I would advise anyone to consider using to install solar systems, if you use them, don't say you were not warned.<br />they were very fast to respond when they wanted paid for the installation $125,000.<br /><br />but what a difference when they have an obligation to fix a bad system that they chose and installed.<br /><br />Enphase have done their part and I congratulate them , I can not scythe same about Sunpower South Coast Solar, they are a disgraseto the solar industry and Sun power need to keep them in the rear view mirror, <br />I am happy to communicate with anyone from South Coast Solar / Enphase and Sunpower, <br /><br />my system has Sunpower panels installed<br /><br />Anthony Thomas Cunningham 337-335-8377
Reviewer reply
12/18/2017
Sunpower South Coast Solar, have abandoned me, they no longer listed as installers for Enphase, they are not the type of company that I would advise anyone to consider using to install solar systems, if you use them, don't say you were not warned.<br />they were very fast to respond when they wanted paid for the installation $125,000.<br /><br />but what a difference when they have an obligation to fix a bad system that they chose and installed.<br /><br />Enphase have done their part and I congratulate them , I can not say the same about Sunpower South Coast Solar, they are a disgrace to the solar industry and Sun power need to keep them in the rear view mirror, <br />I am happy to communicate with anyone from South Coast Solar / Enphase and Sunpower, <br /><br />my system has Sunpower panels installed<br /><br />Anthony Thomas Cunningham 337-335-8377