08/24/2017
Anonymous
CO
If you'd like to deal with a company that has spent a lot of time creating flashy marketing materials and little time investing in how to deal with their customers, Blue Raven is for you! Our install started out great and completely fell apart after the panels we put on our house. Jorge and his installation team were awesome and that's where the great customer service ended. Working with the home office to schedule our inspections was such a cluster.. and trying to get a phone call or return email was nearly impossible. Blue Raven is new to the Denver market and has a lot to learn! We will not be recommending them to anyone for their solar needs. Thankfully, we don't have to rely on them for our power!
Blue Raven Solar reply
08/25/2017
We appreciate you taking the time to give us specific feedback. Thanks also for chatting with us yesterday about what has gone wrong for you. We are sorry again. I know this is one where we should have communicated better, but we will be better moving forward as we finish the remaining work on your system.