Office location: 128 West Road, Ellington CT, 06029
07/15/2017
Anonymous
Are small project quickly turned into a bigger project. No-fault to Eathlight, we had to have some trees removed, our panel updated, roof stripped and installed. Communication could stand to be improved. Sometimes a good amount of time to pass by without hearing anything from someone. Mainly because they did not know themselves because they were waiting on updates from the electrical company or permits. As a customer it would be nice to hear that somethings are still being waited on.
Reviewer reply
07/19/2017
Thank you for your review and your feedback! Thanks to your suggestion we are working with our team to create a better plan to communicate with our customers when we are waiting on others. We appreciate that you took the time to write this review.