Office location: 3116 S. Mill Avenue #280, Tempe AZ, 85282
06/23/2017
Anonymous
This is the worst desicion I have ever made. The price you are quoted that you will paying is completely false due to the rebates not been as close of what they quoted you when they do the sale. Instalation took almost a year to get completed and when done it was done incorrectly so it took even longer for me to get rebates and could not apply to the loan on time therefore my paymemt amount is way higher than quoted. They said because of my good credit i had a year without having to pay my panels which it did not make any difference since they saud instalation will take 3 to 6 montbs anf it took almost a year. Imagine I have to pay for both things at the same time since it was not completed on time. My panels had been working for about 5 months. The main reason i purchased then was to have some kind of savings on the hottest months since I live in TX. They recommended a bigger system than what I would needed just to be cover in the hottest months which I did. Totally not true; I did noy paid electricity for the first 2 months cause the momths were cooler but after that every month my electricity bill comes higher and higher and I am having to pay the electricity bill plus the panels system. The customer service was horrible starting by Brian Odle wich was extremely rude to me and screamed over the phone at me. No one in company wanted to be responsible for rebates quoted cause they said it was an estimate. A rebate estimate that was $8,000.00 less than what was quoted. You are stuck in a contract that you can't cancel unless you paid a ridiculous amount of money. Now I am stuck with an electricity bill monthly plus a solar system that I have to pay monthly that is clearly not leaving me any kind of savings. They just care about making the sale and once the deal is closed and you are been charge they could care less about you as a customer. My best advised never go to this company for a solar system.