Review for New Sun Energies

Office location: 3116 S. Mill Avenue #280, Tempe AZ, 85282

06/16/2017
Anonymous

Horrible Customer Service

Horrible customer service. These folks do not seem to care about people. They will "check into it" but not get back to you. we are spending a ton of money to have solar installed and one would think we would at least be kept in the loop of every detail. If i ran my business like these folks do, I would be bankrupt by now. <br /><br />I wanted to cancel my order because no one could give me a straight answer on when the equipment would ship and where we were in the process. Then the system showed up at my home. I tried calling and emailing to try and get answers, yet no one answered the phones. Everyone went to voicemail and emails remain unanswered.<br /><br />Imagine if you would that you had a project going on and no one really told you anything.<br /><br />I could not recommend this company to anyone due to poor performance on behalf of their employees

Sales process
On schedule