Review for Able Energy Co

Office location: 7200 Hudson Blvd #290, Oakdale MN, 55128

05/09/2017
Anonymous

Very Poor Service

My experience had been extremely poor. I was promised an install by January 1st, 2017. It is May 9th and I have no install date in sight. I have tried numerously on their Basecamp to contact them and find out what is going on. All I ever get is "We're working on catching up." or something to that effect. I can't tell you enough how stoked I was to get solar power and this experience has soured me completely. They already have two payments of 1/3ish each. It is a significant amount of money. The second payment was supposed to be within 30 days of installation. It is well past that now with no install date in sight. I'm at a point where my frustration levels are painful. I tried to call them at 715-629-9335 and no one answered. This shouldn't be this hard or this stressful. Maybe the price quoted was too good to be true.

Sales process
On schedule
Installation quality
After sales support