04/30/2017
Anonymous
I met Buffalo Solar Solutions at the Buffalo Home Show in March and followed up with them shortly after. Tyler (the owner) came to my house and presented me with an initial assessment. He explained the installation process, the financing options, timeline - everything you'd want to know. The process seemed simple and a no-brainer.<br /><br />I request some changes to the system (based on older electric use history, from when I ran my hot tub over the winter) and got a modified quote which was exactly what I was looking for.<br /><br />Then I looked for any possible reason to NOT use this company. I looked at every online review, Angie's List, BBB - even looked at Tyler personally (Facebook, LinkedIn). I called previous (current) customers. There was nothing bad to be said about Buffalo Solar Solutions or Tyler. If you do this background work, too, you may find it's too good to be true but I can tell you: it's not. This team is nothing but professional.<br /><br />I signed on March 24 and my system was turned on April 28. The installation was done ahead of schedule and everyone I interacted with was very professional. The only problem I had was with the Village of Kenmore who neglected to inform Buffalo Solar about a CO detector requirement and failed to communicate that to me after my first inspection. This delayed turning my system on by about a week, but not Buffalo Solar's fault.<br /><br />If you're thinking about adding solar and want to contact me and ask about my experience, please do: eric-at-ericnagel-dot-com.