Review for Solar by CIR

02/08/2017
Anonymous 3001 Culvert Road, Medina, New York 14103, NY

Great Customer Service and Excellent Installation Crew!

We caught the Solarize Orleans County camaign. The installation of our 30-panel, 9.3 KW system was finished last Thursday, and our Solar is up and running. Every step of the process was great, starting with Kevin Wagner, who was our sales rep. Kevin was very knowledgeable of Solar and was back to us quickly with price on the system and all info regarding it. Next was site evaluation by Kenny Hoage who was very thorough and accomodating when it came to our needs for trenching due to location of solar panels bring on our 30x40 detached garage in the back yard. Jessica Ralabate in the home office was also a key player in relaying info regarding my install. My original scheduled install date was moved up, which was fine with us. Last but certainly not least was the install crew! The install crew I had here was made up of: Mike, Dave, and three (3) Justins. That's right, 3 Justin's on one crew! Justin Kubiak did an outstanding job with his electrical expertise and his precise conduit pipe bending. All of the installers were both professional and courteous. They all seemed to know what they were doing. It was a pleasure to have this crew at our home. On Day 2, I went and got donuts for the crew; and on Day 3 of the install, I bought lunch for the crew to show my appreciation for all they did, and the manner they did it. Very happy with every aspect of my Solar Install by CIR Electric, and I highly recommend them.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support