Review for Enphase Energy

02/01/2017
Anonymous HI

Enphase failure to honor micro-inverter warranty

I own a 10 panel array with M190 inverters. I have had 4 replaced in 4 years. Another one has gone bad but the contractor that did the installation has gone out of business. Other contractors who install Enphase systems require payment for labor and diagnosis but not the micro-inverter. Yet the Enphase warranty says AT NO COST. This issue is not with the other contractors as they will honor warranties on systems they installed. But the warranty is with Enphase and they are not stepping up to honor it. I caution all potential buyers to go slowly. Try calling Enphase as a system owner and speak to someone. I have been unable to.