Review for Sweetwater Energy Services

01/12/2017
Anonymous

Amazing customer service and very knowledgeable

Sweetwater was the second vendor that I spoke with in looking for solar for our family's home. I only have great things to say about them. Bill was patient in explaining the system to us, how the solar panels work, solaredge technology vs. enphase. Bill was more of a consultant with sound advice than a salesperson providing pros and cons as well as options to provide a true apples to apples comparison if needed. They were able to answer all our questions regardless of how small or trivial. Sweetwater refuted the first solar vendor's misinformation when they felt threatened in losing their client. Sweetwater was truthful in providing an accurate and much less expensive system with a higher producing system. Sweetwater's installation team and were courteous and professional, taking the time to clean up afterwards. They assisted with the letter to the HOA. All the permits were handled and so we had minimal running around. They communicated throughout the process. They went above and beyond in making us feel comfortable with our purchase.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support