Review for Direct Energy Solar (formerly Astrum)

11/16/2016
Anonymous

Direct Energy Solar is not repiring my installation for 2 months

I have a residential solar installation on my roof in Ohio. Direct Energy Solar has retreated from Ohio since the install and are now not near me any more. I reported a failed Microinverter on September 23. By today, November 16, they still have not come by to fix it, even though they are contractually obligated to service my (leased) installation.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support