Review for Vivint Solar

10/25/2016
Anonymous

Scam and FIRE Nightmare!

Our house caught on fire from the panels!!! Vivint has been worse than anyone could imagine. We had the burned panels taken down as well as the undamaged portion, on the larger roof. We had to pay the costs for that roof to be repaired, out of pocket. My 77 year old father was displaced to a senior apartments. Six months later, he was was so sick with stress, he ended up selling the house at half its worth (half-repaired). Vivint is still charging him monthly, for solar power even though there are no panels up and he does not own the house. This is one year later. He has called and complained but, no one will show any compassion. I am totally disgusted, about how they are treating my father. This has been a huge loss. Our family home gone and still being billed for solar power that is not being used. They intend on continuing charging him for 20 years. The fine print of a 20 year contract was not explained to my father. Vivint has taken terrible advantage of him. My father still can not sleep nights due to this trauma, mistreatment and displacement.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support