Review for Positive Energy Solar

09/26/2016
Anonymous

4.9Kw PV system from Sun Power in Las Cruces NM, August 2016

I had a 4.9Kw photo-voltaic system installed at my home in Las Cruces NM in August 2016 by Positive Energy. <br /><br />The install could not have gone better in my mind from the salesman Scott Burns to the Project Lead Martijn Kolloffel in the office. The on-site crew were just as professional, The lead installer,Aaron Cardone, explained every step of the process and when the outlet for the Secure Power Supply (SPS) was found to be faulty one of the electricians, Steve, showed up after hours on his way home to swap it out. <br /><br />I was given an estimate by Scott and Martijn that was very close to the final cost. I wanted the inverted installed in a different location than was originally estimated which required some more supplies than estimated. They were very upfront about the added cost, which was less than a 1 percent increase in the total price of the system. I had no problem with the added cost since it was a change I was requesting. It was nice of them to compromise in the price than try to cut corners in other areas, in my opinion they chose the professional approach in being upfront and honest. <br /><br />The whole crew was considerate and polite when accessing the bathroom throughout the two days. <br />They even managed to move up my original installation date a few days which fit into my schedule. <br />Going into week 4 with the system up and running and I'm about 120 Kwh in the back according to the El Paso Electric meter. <br /><br />The whole process was accomplished as explained and within my expectations.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support