Review for American Solar Direct (out of business)

08/18/2016
Anonymous

It's the PEOPLE!

As in most industries, what really differentiates one competitor from another is the people who are performing the services your were promised. While pleased with service in one area, you are often disappointed by the lack of service from another department. That was NOT my experience with American Solar Direct. EVERY person I interfaced with during the course of the project provided EXCELLENT service.... namely....Brenda, Charles, James, Armando, McKayla, Tanya, Damon, Carla, Dan and Brandon. I even had a personal visit at my home by Andrew Schneider, the Chief Operating Officer, to see how the job was going and to make sure I was satisfied. I can't say enough about their customer service as well as exceptional project management. Armando even made sure he got paint that perfectly matched my stucco when painting the pipes attached to the wall. I have already referred them to several of my friends. You won't be disappointed!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support