Review for Positive Energy Solar

08/15/2016
Anonymous Bernalillo County, NM

PAINLESS SOLAR SYSTEM INSTALLATION

My wife and I had been thinking about a photovoltaic installation for years and, seeing the end of tax credits possibly on the horizon, finally bit the bullet. I came to this site and got the names of the top 3 rated installers in Albuquerque and called them all for additional information. One of them never called back, one called back but made me feel like they were doing me a favor and I had to work around their schedule. When Sean Torres from SunPower by Positive Energy Solar (SPbPES) called, he made everything so easy. <br /><br />We set up a site visit at our home at the first time I requested. He came out and we talked for as long as we needed to until all my questions were answered. I have an interest in the workings of things and have an engineering background, so I had a lot of questions and he was very patient. He also made sure we covered the important stuff that I didn't think to ask about as well. His sales methodology was very complete and low-pressure. He ran through many solar system scenarios with me, tweaking different options and variables until I was convinced that I was getting the solar system exactly as I wanted it. He understood that I didn't want to overproduce annually because of PNM's way of accounting for netmetered customers, and he never tried to push me into installing a system bigger than my needs required.<br /><br />SPbPES are SunPower brand installers too. Not just any installer is authorized to install this brand of panel and, if you do your research, you'll decide you definitely want these on your roof - not all solar panels are created equal!<br /><br />Once my wife and I were ready to commit, the subsequent process was totally painless as well. There was little waiting except when needed for completion of bureaucratic processes such as obtaining licenses and permits and applications from PNM and the county. SPbPES managed all of it for us.<br /><br />Installation and turn on went very smoothly as well. That's all I need to say about that.<br /><br />Sean's professionalism and his awesome charismatic demeanor made the entire process enjoyable. I found such value in Positive Energy Solar's business that I referred a friend directly to them for his solar install and, guess what? He was just as happy with their service as I was.<br /><br />If you need a photovoltaic solar system installed in New Mexico, call SunPower by Positive Energy Solar. I always call 3 contractors before I decide on anything - it's a good practice. Despite that, I'm fairly confident that anyone looking to install a solar system will decide on going with these guys.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support