Review for Sunnova

08/10/2016
Anonymous

Not off to a good start.

Panels were installed but not producing. I contacted Sunnova and have had the problem resolved. I asked for a credit for the 2 months I paid and wasn't producing but they said no. The "manager" I spoke with was quite rude. Looks like $250 is more important to them then satisfied customers.

Sunnova reply 08/16/2016
Sorry to hear you had issues with your production and customer service. Please contact us directly at marketing@sunnova.com (name & address), so we can look into your system details and quickly assist you with your concerns. Your satisfaction is very important to us.