07/23/2016
Anonymous
Having worked with a variety of construction contracting firms in the past few years as we move our WWII era home into the 21st century it was a very rare pleasure to work with the people at PetersenDean on our solar energy conversion project. From my first contact with Michael Karlberg (our sales rep) we were pleased with his patient and constructive help in finding the best solution for our home. No pressure ... just answers to every question and suggestions on how we could improve our knowledge of this new technology.<br /><br />Once we determined to use PetersenDean we were offered help with every phase of our project from selection of product, financing, job creation, inspections and project completion. Or assigned project coordinator E'lenna Hernandez kept us completely informed throughout the design, approval, permitting, installation, and sign-off by inspectors and our utility without pestering us or requiring us to constantly call.<br /><br />All of the technicians and installers were always friendly, always kept us informed about what they were doing and very efficient. After any construction our property was cleaned so you would never know the installers had been here. Jobs were completed as promised, quickly and safely.<br /><br />The total job was completed is less time than I expected and PetersenDean made sure the project would get approved for permission to operate from both the inspectors and our utility. I just don't see other companies doing all of these things these days.