Review for Nova West Solar

07/17/2016
Anonymous

Awesome company!!

We could NOT be happier with the service we received. Our system is amazing. We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased. We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation. We had done our research and knew what type of system we wanted. Ian Rock (rockstar!) was our sales rep; he was very patient and answered all of our questions. We signed a contract the following week and had our system installed and running by the end of March. The construction crew was fantastic. They left no trace of their presence at the end of the day. Everything was perfectly clean and there was no damage to any of our plants or the garden in any way. After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately. They replaced the malfunctioning part and our system has been producing clean energy ever since. We cannot say enough good things about this company. They undersold and over-delivered their product!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support