Review for Alien Fuel, Inc.

06/24/2016
Anonymous

Impeccable service, great engineering and quick respnse

I had a 11.7kw installation in NJ. These guys far exceeded my expectation. The entire project went smoothly from design, permits (state, city, utility) to installation. They even set up the account with GATS, On top of that the prices were great. These were the only installers who visited the property prior to giving the quote, all others based their quote based on satellite imagery.<br /><br />Now what distinguishes great contractors from good contractors is how they handle unexpected issues. The power port on SolarEdge's Gateway broke and had to be replaced under warranty. All I had to do was call Robert and he handled the issue from ordering the broken part to installation.<br /><br />All around positive experience.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support