Review for Celestial Solar Innovations

06/20/2016
Anonymous

Frederick 12.35 kWp

Since I am an engineer it is my nature to spend countless hours of research and spreadsheets before I come to a decision on any investment for my family. In the case of solar this was no different. The numbers make sense with the tax credit and state rebate so my family and I decided to make the plunge. The next step of the process began, which entailed screening the many solar companies in the area for the one that would serve our needs best. It became very clear that Celestial Innovations was the right choice. Jim Reilly gave a very thorough presentation and answered all of the detailed questions I had encountered. He was professional throughout the entire process and never put on the pressure to sign (like many of the hard sale pitches we encountered). He is also not looking to take advantage of folks by trying to sell them on leasing programs or power purchase agreements, where the customer does not receive the Federal and State incentives.<br /><br />Not only was the customer service outstanding from start to finish, but the pricing and warranties were very competitive. I cannot begin to emphasize enough how accommodating Jim was from quoting out the many different panels I was interested in to working around my busy schedule so that I could be available during the install.<br /><br />Unlike other companies where the salesman hands you off, Jim was our contact throughout the entire process. The county permit, utility paperwork and HOA application were handled by Celestial making the process very simple. In addition to the excellent customer Jim's installation team was very professional, answering any questions or concerns I had.<br /><br />Now that our solar is live, we couldn't be happier with the performance of the system. The installers did a great job taking pride in the appearance of the array. Initially I was concerned about how the conduit would look but everything is very clean. We highly recommend Celestial Solar Innovations, not only for their outstanding service but for their competitive pricing.