06/19/2016
Anonymous
CA
I initially checked reviews on Yelp for all the companies I was considering (looking at consensus while also reading the reviews with the understanding that it can be challenging to make everyone happy as well as not knowing the motivation—both positive and negative—for those who are submitting the reviews). Then I also checked these companies on the Better Business Bureau web site to learn whether they had received complaints and if so how those complaints were resolved.<br /><br />After my online research, I selected four companies for in-home meetings. Following those in-home meetings, it was a relatively easy decision to contract with U.S. Green Energy Technologies. While definitely not the largest or oldest (most established) solar company in San Diego, I was impressed by the "genuineness†and positive energy exhibited by Alejandro and the diversification of the company. Alejandro is the owner of the company and not a salesman like the other representatives with whom I met. He made me feel valued and never rushed, giving me as much time as I requested whether in person, via emails, or over the phone to respond to all my numerous questions. When meeting with the representatives from some of the other companies, it became obvious that they were in a hurry for me to make decision by letting me know that they had other scheduled appointments which highlighted that the compensation they received was based upon commissions.<br /><br />All of the U.S. Green Energy Technologies employees with whom I interacted U.S. Green were very easy and gracious to work with and they met all their promises including critical installation and inspection dates for my system with 16 solar panels. Deadlines (including receiving our 30% federal energy tax credit for 2015 rather than 2016 if the project had not finalized until January) were met in spite of the challenges associated with December rain by working longer days including weekends. The cost for my project was competitive or less than the proposals I received from other companies. Plus I have continued to receive quick responses to my inquiries even after the installation was completed and final payment was submitted. U.S. Green Energy Technologies delivered and I highly recommend them!!