05/16/2016
Anonymous
if I could give this company a -10 I would but since I cant ill just let you know it took over a year for this company to get my solar panels installed and the system running right , then after all the BS they started billing me the wrong amount after maybe 30+ calls to them they finally got the billing right , but to my surprise they decided to bill me for the entire year that I had no service connected with them for the amount of $1,078.08 had to make more calls for this BS plain and simple DO NOT EVER DO SURVICE WITH THIS COMPANY EVER WORST CUSTOMER SURVICE I HAVE EVER EXPERIANCE IN MY LIFE .
Sunnova reply
05/17/2016
Sorry to hear you had a frustrating experience with billing. Please contact us directly at marketing@sunnova.com (name & address) so we can quickly assist you with your concerns and resolve your issues.