05/16/2016
Anonymous
I couldn't be happier with Alder Energy. They were very patient with me and took all the time I needed to answer my questions. Once I signed the contract, they made it extremely fast and easy to get documents required by my electricity provider signed (they used an electronic document signature process). Once the installation date neared they did a great job of keeping me up-to-date and telling me exactly what to expect and when. The installers were very professional and didn't let the weather (snow flurries) slow them down too much. If I had a question, they would stop what they were doing to answer it and did not go back to work until it was fully answered. Then, before they left, they made sure I understood what to expect from the inspection process through the electricity provider installing the final meter and giving me permission to turn the system on. My system has been active for more than 2 months and the electricity generated meets or exceeds what the contract said it would. As I said at the beginning, I'm very pleased.