Review for Auric Energy (formerly Auric Solar and Solaroo Energy)

05/13/2016
Anonymous eagle mt, UT

Five Stars

Auric Solar was great to work with, the install looks great.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Reviewer reply 11/11/2016
I am not happy Details will follow

Reviewer reply 11/12/2016
After using Auric for a year the results are not as promised We are all still are connected to electric company for every day use so when there prices go up so do ours there is also a cap to the savings I was told that I would save 92% on my bill. I even called our salesman to make sure I remembered the right % and without telling him what I thought it was he gave me the same number ,so we did not restrict how much air conditioning we used and still got a $350 bill for several months this summer Yes the rest of the months bills are less but we paid $47,000 on our 3,000 sf house and only half of it is finished We wanted to purchase as much as we needed for small bills because I got an inheritance and am retiring so it is sort of a prepayment in my eyes because I have the money now and won't in the future. So I went to Auric main office to find out what's going on They were able to show me the math equation for how my bill for the over $300 came about Which was right but I was not getting my 92% savings So I paid a lawyer $500 to work with Auric for us. They did a great job and outlined all the promises made to us but Auric would not help in ANY way they just said we used too much power. We also had a lot of the solar not even working right which Auric told ME this but we're only promised a $75 refund months ago and have still not received. I guess I gave Auric 5 stars the first month I had it but if this website will let me I am changing it to one star

Reviewer reply 11/12/2016
I am not able to change my star Rating that I guess I did when the solar panels were installed. But a year later and now I know what my bills are really like I would like to change my stars to one or less but this web site will not let me I am again asking my lawyer to help work with Auric to see if they will let me I hope they will work better than when I asked them to to honor the promised 92% promised savings