Review for Enphase Energy

04/20/2016
Anonymous

No Customer Support

There is no support for these microinverters it is a sham company that has very little reason for being. They have gradually degenerated to zero technical help and refuse to stand behind their product when there are problems.

Enphase Energy reply 09/28/2016
Dear SolarFarmer, <br /><br />My name is Charlotte and I run the Customer Advocacy program at Enphase. I recently learned of your feedback on the SolarReviews site and would like to sincerely apologize for any frustration this experience has caused. You are a valued customer and I want to ensure any outstanding technical questions are resolved. My direct line is (877) 797-4743 extension 7250, or you can send me an email at charris@enphaseenergy.com with a contact where I can call you at your convenience. <br /><br />Thank you for your feedback and I look forward to hearing from you.<br /><br />Warm regards,<br />Charlotte