Review for Longhorn Solar, Inc.

04/20/2016
Anonymous rural Travis county, TX

Quality/Professional company

We contacted Longhorn Solar about having a system installed on our home in July, 2015. Alex Ruiz came to our home with tons of information, and we have never looked back! <br /><br />We had a 15.5 kW system installed on our home in August, 2015. Alex was patient, informative and we never felt pressured. He studied our energy usage history and developed an easy to understand plan for the number of panels that we would need. Step two was an in depth site assessment to determine where on our roof the panels could best be placed. After meeting with Alex again to set up install dates and times, the installation began! The Operations Team that came to our site worked so well. The panels and inverters were installed in one day. Our site in rural Travis county is extremely rocky, so a second day was needed for trenching with a rock saw to bury the wiring to the meter head. No problem there! After the power company inspectors came, the system was switched on quickly and without delay. <br /><br />The installation looks great and we are extremely pleased. So far the system has out-produced all estimates. We have an all-electric home, and our highest bills are actually in the winter months. Although the bills during the coldest months haven't completely disappeared, they are significantly lower. Our bill, including using the air conditioner, during the fall and spring has consistently been negative! What a great feeling.<br /><br />Alex and Longhorn Solar have done a fantastic job of keeping in touch with us and answering any questions immediately. The ability to track our daily usage on the meter head and the solar output of the system on the website is very useful. Alex helped us get the system set up on our home network and the programs are very easy to understand. We have and will continue to recommend Longhorn Solar and Alex Ruiz to anyone! Thanks for a great solar experience!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Longhorn Solar, Inc. reply 07/26/2016
That's a great review. Thanks for taking the time to detail it out like that. Alex does a great job and really likes going the extra mile. We're lucky to have him. Please let us know if you need anything.