Review for Planet Solar

04/19/2016
Anonymous

Horrible After Sales service

Be careful as this company has no follow through once your system is on your home. Our Edison bills NEVER dropped after their system was installed in our home and, for months, we tried to get them to inspect the system. Several excuses but no reporting, no follow through. Perhaps other retailers are ok but the group from Palm Desert is just terrible.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Planet Solar reply 07/02/2018
We strive to make every customer experience the best that they've ever had, so as founder and CEO I am sorry to hear of your disappointment. Since your system has been installed, I have tasked one of our key people in the Palm Desert office to make sure we never disappoint anyone like this again, and to contact you to see what we can do to make things right. Thank you again for choosing Planet Solar, and we look forward to regaining your appreciation.