03/12/2016
Anonymous
From the onset of my arrays installation I was fed a line of bs from the srec credits to the reliability of micro inverters over a traditional inverter. To date (5 years) I've had over twelve inverters fail. I will be seeking a buy back of my array as per my contract. Beware of this company and enphase products.
Direct Energy Solar (formerly Astrum) reply
03/15/2016
Please forgive the delayed response and inconvenience. I would like to assist, but require some additional information to properly address the issues. If you could please send an email to marketing@directenergysolar.com with your contact information then I'll be able to look up your account and work to provide an acceptable resolution. Thanks
Reviewer reply
11/17/2016
It gets worse...just had my 3rd micro inverter swap and had numerous micro inverter failures. Does anyone know a good attorney who specializes in issues such as this?