02/20/2016
Anonymous
PSS was great before, during, and after the sale. I'm an engineer and had a fairly complicated desire for both roof racked and ballasted arrays using microinverters and an eGuage load monitoring system. PSS modeled more than a dozen variants with different panels, inverters, and sizes before I settled on one. They were also very transparent about every aspect of the job, including pricing, efficiency, power potential, technical and installation details, etc. The installers were very professional and conscientious. After the install, I found a couple of mechanical issues with the panels and racks that they promptly corrected. It also took some time to get the eGuage and microinverters networked reliably and configured properly (in part because I accidentally mis-configured the eGauge) but PSS was patient with my questions/meddling and did everything necessary to ensure my satisfaction.