Review for Revco Solar

01/26/2016
Anonymous

Terrible Communication and It Took Forever to Get the System Up

We started the process in the middle of February, 2015. We were told it would take 4-6 months for the system to be up and running. It was not up and running at full production until January 13th, 2016. If there was ANY communication, I had to be the one to initiate it. The only exception was when they wanted their money.<br /><br />I thought the installation team was good until I discovered they put 6 panels in the shade of a tree, which had to be moved to another part of our roof. The reason they put the panels in the shade was because they wouldn't fit where the diagram had them. The diagram had the panels all in one spot, but there wasn't enough room on the roof. Instead of checking with the designer of the diagram, the installers just "stuck" them anywhere.<br /><br />This entire process was a bit of a nightmare. Another company installed our neighbor's panels, and they were up and running in less than half the time Revco took. I've had neighbors ask about getting panels, and I tell them to go to any company BUT Revco.<br /><br />Also, when we got our final bill, it was over $1,000 than our contract showed. When I complained about it, they did drop it to $500.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support