Review for Trinity Solar

01/12/2016
Anonymous

DELAYS,MESSUPS & DISORANIZED

You might notice a lot of one star reviews. There is a reason the company is disorganized.They have the worst customer service ever!The problem with Trinity is the customer service (disservice) people. My System was installed in late July but was not running til late October because of Trinty Mess up after mess up. They failed to return calls, damaged my property, reported the wrong meter to the electric company. They promised to do something because of the wrong things they did and failed to fulfill there promise. I filled a complaint with the BBB after all these delays and lost paperwork all of sudden showed up. Do yourself a favor and choose a different company, that is better with service, installs and responds to its customers needs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Reviewer reply 01/12/2016
I didn't do my Homework before going with Trinity, Wish I had chosen a bigger company like Solar City. I did the review to help someone from making the same mistake.