Review for Direct Energy Solar (formerly Astrum)

12/17/2015
Anonymous

Would Recomend

I chose Direct Energy Solar because they had the most competitive financing options. I did not have the money to pay for my system up front and I did not want a lease. Direct Energy had a very straight forward loan option.<br /><br />Contract was signed in June 2015, however due to the permitting process it was not installed until October, and I was not able to turn it on until 3 weeks after that. None of these things are Direct Energy's fault. In fact once the county gave the final approval they installed my system within 2 weeks.<br /><br />The install guys were very professional and the system looks great on my roof. <br /><br />What I find most impressive is Direct Energy's commitment to their special offers. When I signed on to the system they guaranteed a 60 day install or I would revive a check for $500. My system install was closer to 120 days and true to their word I revived a check for $500 about a month after my system went online.<br /><br />After 2 months of use the system works great. I can monitor my daily solar generation and I have not had any problems so far. I would recommend!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support